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Exploring key determinants of travel satisfaction for multi-modal trips by different traveler groups

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Cited by:

  1. Cuomo, Maria Teresa & Colosimo, Ivan & Celsi, Lorenzo Ricciardi & Ferulano, Roberto & Festa, Giuseppe & La Rocca, Michele, 2022. "Enhancing Traveller Experience In Integrated Mobility Services Via Big Social Data Analytics," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
  2. Yanan Gao & Soora Rasouli & Harry Timmermans & Yuanqing Wang, 2024. "A latent class structural equation model of the relationship between travel satisfaction and overall life satisfaction controlling for satisfaction with other life domains," Transportation, Springer, vol. 51(1), pages 193-213, February.
  3. Ahmad Nazrul Hakimi Ibrahim & Muhamad Nazri Borhan & Mohd Haniff Osman & Faridah Hanim Khairuddin & Nur Mustakiza Zakaria, 2022. "An Empirical Study of Passengers’ Perceived Satisfaction with Monorail Service Quality: Case of Kuala Lumpur, Malaysia," Sustainability, MDPI, vol. 14(11), pages 1-17, May.
  4. Allen, Jaime & Muñoz, Juan Carlos & Rosell, Jordi, 2019. "Effect of a major network reform on bus transit satisfaction," Transportation Research Part A: Policy and Practice, Elsevier, vol. 124(C), pages 310-333.
  5. Jaime Allen & Juan Carlos Muñoz & Juan Ortúzar, 2020. "On the effect of operational service attributes on transit satisfaction," Transportation, Springer, vol. 47(5), pages 2307-2336, October.
  6. Ingvardson, Jesper Bláfoss & Nielsen, Otto Anker, 2019. "The relationship between norms, satisfaction and public transport use: A comparison across six European cities using structural equation modelling," Transportation Research Part A: Policy and Practice, Elsevier, vol. 126(C), pages 37-57.
  7. Jesper Bláfoss Ingvardson & Mikkel Thorhauge & Sigal Kaplan & Otto Anker Nielsen & Sebastián Raveau, 2022. "Incorporating psychological needs in commute mode choice modelling: a hybrid choice framework," Transportation, Springer, vol. 49(6), pages 1861-1889, December.
  8. Dimas Bayu Endrayana Dharmowijoyo & Yusak Octavius Susilo & Tri Basuki Joewono, 2021. "Residential Locations and Health Effects on Multitasking Behaviours and Day Experiences," Sustainability, MDPI, vol. 13(20), pages 1-21, October.
  9. Roberto F. Abenoza & Oded Cats & Yusak O. Susilo, 2019. "How does travel satisfaction sum up? An exploratory analysis in decomposing the door-to-door experience for multimodal trips," Transportation, Springer, vol. 46(5), pages 1615-1642, October.
  10. Audronė Minelgaitė & Renata Dagiliūtė & Genovaitė Liobikienė, 2020. "The Usage of Public Transport and Impact of Satisfaction in the European Union," Sustainability, MDPI, vol. 12(21), pages 1-13, November.
  11. Mouratidis, Kostas & Ettema, Dick & Næss, Petter, 2019. "Urban form, travel behavior, and travel satisfaction," Transportation Research Part A: Policy and Practice, Elsevier, vol. 129(C), pages 306-320.
  12. Gang Cheng & Jiayao Wang, 2023. "How Underlying Attitudes Affect the Well-Being of Travelling Pilgrims—A Case Study from Lhasa, China," Sustainability, MDPI, vol. 15(14), pages 1-14, July.
  13. Dharmowijoyo, Dimas B.E. & Susilo, Yusak O. & Karlström, Anders & Adiredja, Lili Somantri, 2015. "Collecting a multi-dimensional three-weeks household time-use and activity diary in the Bandung Metropolitan Area, Indonesia," Transportation Research Part A: Policy and Practice, Elsevier, vol. 80(C), pages 231-246.
  14. Feng Zhen & Xinyu Cao & Jia Tang, 2019. "The role of access and egress in passenger overall satisfaction with high speed rail," Transportation, Springer, vol. 46(6), pages 2137-2150, December.
  15. Raky Julio & Andres Monzon & Yusak O. Susilo, 2024. "Identifying key elements for user satisfaction of bike-sharing systems: a combination of direct and indirect evaluations," Transportation, Springer, vol. 51(2), pages 407-438, April.
  16. Susilo, Yusak & Liu, Chengxi & Börjesson, Maria, 2018. "The changes of activity-travel participation across gender, life-cycle, and generations in Sweden over 30 years," Working papers in Transport Economics 2018:8, CTS - Centre for Transport Studies Stockholm (KTH and VTI).
  17. Dong Wei & Xiaoshu Cao & Miaomiao Wang, 2019. "What Determines the Psychological Well-Being during Commute in Xi’an: The Role of Built Environment, Travel Attitude, and Travel Characteristics," Sustainability, MDPI, vol. 11(5), pages 1-21, March.
  18. Abenoza, Roberto F. & Cats, Oded & Susilo, Yusak O., 2017. "Travel satisfaction with public transport: Determinants, user classes, regional disparities and their evolution," Transportation Research Part A: Policy and Practice, Elsevier, vol. 95(C), pages 64-84.
  19. Mayara Moraes Monteiro & João de Abreu e Silva & Jesper Bláfoss Ingvardson & Otto Anker Nielsen & Jorge Pinho de Sousa, 2021. "Public Transport Use and Satisfaction by International Students and Researchers," Sustainability, MDPI, vol. 13(15), pages 1-17, July.
  20. Karzan Ismael & Szabolcs Duleba, 2021. "Investigation of the Relationship between the Perceived Public Transport Service Quality and Satisfaction: A PLS-SEM Technique," Sustainability, MDPI, vol. 13(23), pages 1-20, November.
  21. Ali, Fazilatulaili & Dissanayake, Dilum & Bell, Margaret & Farrow, Malcolm, 2018. "Investigating car users' attitudes to climate change using multiple correspondence analysis," Journal of Transport Geography, Elsevier, vol. 72(C), pages 237-247.
  22. Dea van Lierop & Madhav G. Badami & Ahmed M. El-Geneidy, 2018. "What influences satisfaction and loyalty in public transport? A review of the literature," Transport Reviews, Taylor & Francis Journals, vol. 38(1), pages 52-72, January.
  23. Yusak O. Susilo & Chengxi Liu & Maria Börjesson, 2019. "The changes of activity-travel participation across gender, life-cycle, and generations in Sweden over 30 years," Transportation, Springer, vol. 46(3), pages 793-818, June.
  24. Guan, Xiaodong & Wang, Donggen, 2024. "Examining the roles of transport captivity and travel dissonance in travel satisfaction," Transportation Research Part A: Policy and Practice, Elsevier, vol. 182(C).
  25. Hugo Bois, 2016. "A new behavioral framework to analyze preference construction and decision processes within the modal choice," Working Papers 1608, Chaire Economie du climat.
  26. Mao, Zidan & Ettema, Dick & Dijst, Martin, 2016. "Commuting trip satisfaction in Beijing: Exploring the influence of multimodal behavior and modal flexibility," Transportation Research Part A: Policy and Practice, Elsevier, vol. 94(C), pages 592-603.
  27. Efstathios Bouhouras & Socrates Basbas & Georgios Mintsis & Christos Taxiltaris & Marios Miltiadou & Andreas Nikiforiadis & Maria Natalia Konstantinidou & Eleni Mavropoulou, 2022. "Level of Satisfaction among University Students Using Various Transport Modes," Sustainability, MDPI, vol. 14(7), pages 1-14, March.
  28. De Vos, Jonas, 2024. "The ease of travel: A person-based measure of people’s ability to travel," Transportation Research Part A: Policy and Practice, Elsevier, vol. 187(C).
  29. de Oña, Juan & Estévez, Esperanza & de Oña, Rocío, 2021. "How does private vehicle users perceive the public transport service quality in large metropolitan areas? A European comparison," Transport Policy, Elsevier, vol. 112(C), pages 173-188.
  30. Miriam Pirra & Ruggero G. Pensa, 2019. "Comparing Transport Quality Perception among Different Travellers in European Cities through Co-Cluster Analysis," Sustainability, MDPI, vol. 11(24), pages 1-17, December.
  31. Zhao, Xiaoyun & Susilo, Yusak O. & Pernestål, Anna, 2022. "The dynamic and long-term changes of automated bus service adoption," Transportation Research Part A: Policy and Practice, Elsevier, vol. 155(C), pages 450-463.
  32. Jesper Bláfoss Ingvardson & Sigal Kaplan & João de Abreu e Silva & Floridea Ciommo & Yoram Shiftan & Otto Anker Nielsen, 2020. "Existence, relatedness and growth needs as mediators between mode choice and travel satisfaction: evidence from Denmark," Transportation, Springer, vol. 47(1), pages 337-358, February.
  33. Ahmad Nazrul Hakimi Ibrahim & Muhamad Nazri Borhan & Mohd Haniff Osman & Muhamad Razuhanafi Mat Yazid & Munzilah Md. Rohani, 2022. "The Influence of Service Quality on User’s Perceived Satisfaction with Light Rail Transit Service in Klang Valley, Malaysia," Mathematics, MDPI, vol. 10(13), pages 1-21, June.
  34. Gao, Yanan & Rasouli, Soora & Timmermans, Harry & Wang, Yuanqing, 2018. "Trip stage satisfaction of public transport users: A reference-based model incorporating trip attributes, perceived service quality, psychological disposition and difference tolerance," Transportation Research Part A: Policy and Practice, Elsevier, vol. 118(C), pages 759-775.
  35. Eldeeb, Gamal & Mohamed, Moataz, 2022. "Consumers oriented investments in transit service quality improvements: The best bang for your buck," Research in Transportation Economics, Elsevier, vol. 94(C).
  36. Echaniz, Eneko & dell’Olio, Luigi & Ibeas, Ángel, 2018. "Modelling perceived quality for urban public transport systems using weighted variables and random parameters," Transport Policy, Elsevier, vol. 67(C), pages 31-39.
  37. Abenoza, Roberto F. & Ettema, Dick F. & Susilo, Yusak O., 2018. "Do accessibility, vulnerability, opportunity, and travel characteristics have uniform impacts on the traveler’s experience?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 114(PA), pages 38-51.
  38. Joewono, Tri B. & Tarigan, Ari K.M. & Susilo, Yusak O., 2016. "Road-based public transportation in urban areas of Indonesia: What policies do users expect to improve the service quality?," Transport Policy, Elsevier, vol. 49(C), pages 114-124.
  39. Abenoza, Roberto F. & Liu, Chengxi & Cats, Oded & Susilo, Yusak O., 2019. "What is the role of weather, built-environment and accessibility geographical characteristics in influencing travelers’ experience?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 122(C), pages 34-50.
  40. Brunelli, Matteo & Ditta, Chiara Caterina & Postorino, Maria Nadia, 2023. "SP surveys to estimate Airport Shuttle demand in an Urban Air Mobility context," Transport Policy, Elsevier, vol. 141(C), pages 129-139.
  41. Hongmei Yu & Xiaofei Ye & Xingchen Yan & Tao Wang & Jun Chen & Bin Ran, 2023. "Searching for the Inflection Point of Travel Well-Being from the Views of Travel Characteristics Based on the Ordered Logistic Regression Model," Sustainability, MDPI, vol. 15(21), pages 1-20, November.
  42. Van Acker, Veronique & Ho, Loan & Mulley, Corinne, 2021. "“Satisfaction lies in the effort”. Is Gandhi’s quote also true for satisfaction with commuting?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 151(C), pages 214-227.
  43. De Vos, Jonas & Singleton, Patrick A., 2020. "Travel and cognitive dissonance," Transportation Research Part A: Policy and Practice, Elsevier, vol. 138(C), pages 525-536.
  44. Seyed Mojtaba Fakhrahmad & Ali Soltani & Mohamad Roosta, 2022. "Assessment of travelers’ fear of crime in intercity bus terminals: the case of Karandish terminal of Shiraz," Journal of Transportation Security, Springer, vol. 15(1), pages 69-85, June.
  45. Clauss, Thomas & Döppe, Sebastian, 2016. "Why do urban travelers select multimodal travel options: A repertory grid analysis," Transportation Research Part A: Policy and Practice, Elsevier, vol. 93(C), pages 93-116.
  46. John Zacharias & Xinyi Liu, 2022. "The Role of the Access Environment in Metro Commute Travel Satisfaction," Sustainability, MDPI, vol. 14(22), pages 1-18, November.
  47. Montes, Alejandro & Geržinic, Nejc & Veeneman, Wijnand & van Oort, Niels & Hoogendoorn, Serge, 2023. "Shared micromobility and public transport integration - A mode choice study using stated preference data," Research in Transportation Economics, Elsevier, vol. 99(C).
  48. Kaplan, Sigal & Wrzesinska, Dagmara K. & Prato, Carlo G., 2018. "The role of human needs in the intention to use conventional and electric bicycle sharing in a driving-oriented country," Transport Policy, Elsevier, vol. 71(C), pages 138-146.
  49. De Vos, Jonas & Mouratidis, Kostas & Cheng, Long & Kamruzzaman, Md., 2021. "Does a residential relocation enable satisfying travel?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 153(C), pages 188-201.
  50. Ahmad Nazrul Hakimi Ibrahim & Muhamad Nazri Borhan & Nur Izzi Md. Yusoff & Amiruddin Ismail & Muhamad Razuhanafi Mat Yazid & Nor Aznirahani Mhd Yunin & Sotaro Yukawa, 2021. "Gender and Age Do Matter: Exploring the Effect of Passengers’ Gender and Age on the Perception of Light Rail Transit Service Quality in Kuala Lumpur, Malaysia," Sustainability, MDPI, vol. 13(2), pages 1-18, January.
  51. Rizki, Muhamad & Basuki Joewono, Tri & Susilo, Yusak O., 2024. "Towards understanding travel in the digital age: A cross-dimensional one-week diary of individual virtual and physical activities in Indonesian cities," Transportation Research Part A: Policy and Practice, Elsevier, vol. 187(C).
  52. Krister Ian Daniel Roquel & Raymund Paolo Abad & Alexis Fillone, 2021. "Proximity Indexing of Public Transport Terminals in Metro Manila," Sustainability, MDPI, vol. 13(8), pages 1-16, April.
  53. De Vos, Jonas & Witlox, Frank, 2017. "Travel satisfaction revisited. On the pivotal role of travel satisfaction in conceptualising a travel behaviour process," Transportation Research Part A: Policy and Practice, Elsevier, vol. 106(C), pages 364-373.
  54. van Kuijk, Roy J. & de Almeida Correia, Gonçalo Homem & van Oort, Niels & van Arem, Bart, 2022. "Preferences for first and last mile shared mobility between stops and activity locations: A case study of local public transport users in Utrecht, the Netherlands," Transportation Research Part A: Policy and Practice, Elsevier, vol. 166(C), pages 285-306.
  55. Eldeeb, Gamal & Mohamed, Moataz, 2020. "Quantifying preference heterogeneity in transit service desired quality using a latent class choice model," Transportation Research Part A: Policy and Practice, Elsevier, vol. 139(C), pages 119-133.
  56. Lades, Leonhard K. & Kelly, Andrew & Kelleher, Luke, 2020. "Why is active travel more satisfying than motorized travel? Evidence from Dublin," Transportation Research Part A: Policy and Practice, Elsevier, vol. 136(C), pages 318-333.
  57. Zahwa Al-Ayyash & Maya Abou-Zeid, 2019. "Investigating commute satisfaction differences of private car users and public transport users in a developing country context," Transportation, Springer, vol. 46(3), pages 515-536, June.
  58. Ahmad Termida, Nursitihazlin & Susilo, Yusak O. & Franklin, Joel P., 2016. "Observing dynamic behavioural responses due to the extension of a tram line by using panel survey," Transportation Research Part A: Policy and Practice, Elsevier, vol. 86(C), pages 78-95.
  59. Park, Keunhyun & Farb, Anna & Chen, Shuolei, 2021. "First-/last-mile experience matters: The influence of the built environment on satisfaction and loyalty among public transit riders," Transport Policy, Elsevier, vol. 112(C), pages 32-42.
  60. Khaleghi, Marjan & Kato, Hirokazu, 2023. "Children’s non-school trips, travel-related subjective well-being, and life satisfaction: Evidence from young adolescents in rural Japan," Transportation Research Part A: Policy and Practice, Elsevier, vol. 169(C).
  61. Weng, JianCheng & Yu, JiangBo & Di, XiaoJian & Lin, PengFei & Wang, Jing-Jing & Mao, Li-Zeng, 2023. "How does the state of bus operations influence passengers’ service satisfaction? A method considering the differences in passenger preferences," Transportation Research Part A: Policy and Practice, Elsevier, vol. 174(C).
  62. Li, Shengxiao (Alex) & Guan, Xiaodong & Wang, Donggen, 2022. "How do constrained car ownership and car use influence travel and life satisfaction?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 155(C), pages 202-218.
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