IDEAS home Printed from https://ideas.repec.org/a/eee/transa/v165y2022icp20-37.html
   My bibliography  Save this article

Impact and analysis of rider comfort in shared modes during the COVID-19 pandemic

Author

Listed:
  • Kiriazes, Rebecca
  • Edison Watkins, Kari

Abstract

Travel behavior has dramatically shifted during the COVID-19 pandemic as social distancing measures and stay-at-home orders are encouraged to prevent the spread of infection. Shared mobility,which includes transit, ride-hailing, and shared ride-hailing, typically involves contact with strangers and is now viewed as a potential risk. To understand current trends and predict potential modal shifts in a post-COVID-19 world, this research designed, developed, and deployed a short online survey about comfort with and usage of shared transportation. The surveywas distributed through multiple recruitment methods to adults in the Atlanta metro area. Data collected from the survey (n = 787) revealed preferences related to ride-sharing environments and safety procedures, frequency of travel on different modes before and during the pandemic,andlevel of comfort related to the usage of different modes. Despite reopening the economy in Georgia, this research found that the actual usage of private ride-hailing and transit has dramatically decreased. In addition to the usage, the indicated comfort level with usage of shared mobility has decreased since the pandemic. Looking to the future, regression models and data analysis indicated that although there would be an increase in comfort for all shared modes when a vaccine is available, it does not return to the pre-pandemic levels.

Suggested Citation

  • Kiriazes, Rebecca & Edison Watkins, Kari, 2022. "Impact and analysis of rider comfort in shared modes during the COVID-19 pandemic," Transportation Research Part A: Policy and Practice, Elsevier, vol. 165(C), pages 20-37.
    • Handle: RePEc:eee:transa:v:165:y:2022:i:c:p:20-37
    DOI: 10.1016/j.tra.2022.08.019
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0965856422002245
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.tra.2022.08.019?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Sarah Dryhurst & Claudia R. Schneider & John Kerr & Alexandra L. J. Freeman & Gabriel Recchia & Anne Marthe van der Bles & David Spiegelhalter & Sander van der Linden, 2020. "Risk perceptions of COVID-19 around the world," Journal of Risk Research, Taylor & Francis Journals, vol. 23(7-8), pages 994-1006, August.
    2. Beck, Matthew J. & Hensher, David A., 2020. "Insights into the impact of COVID-19 on household travel and activities in Australia – The early days of easing restrictions," Transport Policy, Elsevier, vol. 99(C), pages 95-119.
    3. Beck, Matthew J. & Hensher, David A. & Wei, Edward, 2020. "Slowly coming out of COVID-19 restrictions in Australia: Implications for working from home and commuting trips by car and public transport," Journal of Transport Geography, Elsevier, vol. 88(C).
    4. Lorelei Schmitt & Alexa Delbosc & Graham Currie, 2019. "Learning to use transit services: adapting to unfamiliar transit travel," Transportation, Springer, vol. 46(3), pages 1033-1049, June.
    5. Circella, Giovanni & Alemi, Farzad & Tiedeman, Kate & Handy, Susan & Mokhtarian, Patricia, 2018. "The Adoption of Shared Mobility in California and Its Relationship with Other Components of Travel Behavior," Institute of Transportation Studies, Working Paper Series qt1kq5d07p, Institute of Transportation Studies, UC Davis.
    6. María J. Alonso-González & Oded Cats & Niels van Oort & Sascha Hoogendoorn-Lanser & Serge Hoogendoorn, 2021. "What are the determinants of the willingness to share rides in pooled on-demand services?," Transportation, Springer, vol. 48(4), pages 1733-1765, August.
    7. David A. Hensher, 2020. "What might Covid-19 mean for mobility as a service (MaaS)?," Transport Reviews, Taylor & Francis Journals, vol. 40(5), pages 551-556, July.
    8. Richard Williams, 2006. "Generalized ordered logit/partial proportional odds models for ordinal dependent variables," Stata Journal, StataCorp LP, vol. 6(1), pages 58-82, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Collins, Mor & Etzioni, Shelly & Ben-Elia, Eran, 2024. "Travel behavior and system dynamics in a simple gamified automated multimodal network," Transportation Research Part A: Policy and Practice, Elsevier, vol. 183(C).
    2. Maria Csutora & Gabor Harangozo & Cecilia Szigeti, 2022. "Sustainable Business Models—Crisis and Rebound Based on Hungarian Research Experience," Resources, MDPI, vol. 11(12), pages 1-13, November.
    3. Wang, Sicheng & Huang, Xiao & Shen, Qing, 2024. "Disparities in resilience and recovery of ridesourcing usage during COVID-19," Journal of Transport Geography, Elsevier, vol. 114(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hafiz Suliman Munawar & Sara Imran Khan & Zakria Qadir & Yusra Sajid Kiani & Abbas Z. Kouzani & M. A. Parvez Mahmud, 2021. "Insights into the Mobility Pattern of Australians during COVID-19," Sustainability, MDPI, vol. 13(17), pages 1-19, August.
    2. Rafiq, Rezwana & McNally, Michael G. & Sarwar Uddin, Yusuf & Ahmed, Tanjeeb, 2022. "Impact of working from home on activity-travel behavior during the COVID-19 Pandemic: An aggregate structural analysis," Transportation Research Part A: Policy and Practice, Elsevier, vol. 159(C), pages 35-54.
    3. Wang, Kaili & Liu, Yicong & Mashrur, Sk Md & Loa, Patrick & Habib, Khandker Nurul, 2021. "COVid-19 influenced households’ Interrupted Travel Schedules (COVHITS) survey: Lessons from the fall 2020 cycle," Transport Policy, Elsevier, vol. 112(C), pages 43-62.
    4. Soria, Jason & Edward, Deirdre & Stathopoulos, Amanda, 2023. "Requiem for transit ridership? An examination of who abandoned, who will return, and who will ride more with mobility as a service," Transport Policy, Elsevier, vol. 134(C), pages 139-154.
    5. Kim, Suji & Lee, Sujin & Ko, Eunjeong & Jang, Kitae & Yeo, Jiho, 2021. "Changes in car and bus usage amid the COVID-19 pandemic: Relationship with land use and land price," Journal of Transport Geography, Elsevier, vol. 96(C).
    6. Zhang, Wenqing & Liu, Liangliang, 2022. "Exploring non-users' intention to adopt ride-sharing services: Taking into account increased risks due to the COVID-19 pandemic among other factors," Transportation Research Part A: Policy and Practice, Elsevier, vol. 158(C), pages 180-195.
    7. Li, Haojie & Zhang, Yingheng & Zhu, Manman & Ren, Gang, 2021. "Impacts of COVID-19 on the usage of public bicycle share in London," Transportation Research Part A: Policy and Practice, Elsevier, vol. 150(C), pages 140-155.
    8. Currie, Graham & Jain, Taru & Aston, Laura, 2021. "Evidence of a post-COVID change in travel behaviour – Self-reported expectations of commuting in Melbourne," Transportation Research Part A: Policy and Practice, Elsevier, vol. 153(C), pages 218-234.
    9. Hensher, David A. & Wei, Edward & Beck, MatthewJ. & Balbontin, Camila, 2021. "The impact of COVID-19 on cost outlays for car and public transport commuting - The case of the Greater Sydney Metropolitan Area after three months of restrictions," Transport Policy, Elsevier, vol. 101(C), pages 71-80.
    10. Tirachini, Alejandro & del Río, Mariana, 2019. "Ride-hailing in Santiago de Chile: Users’ characterisation and effects on travel behaviour," Transport Policy, Elsevier, vol. 82(C), pages 46-57.
    11. Nguyen-Phuoc, Duy Quy & Su, Diep Ngoc & Nguyen, Minh Hieu & Vo, Nguyen S. & Oviedo-Trespalacios, Oscar, 2022. "Factors influencing intention to use on-demand shared ride-hailing services in Vietnam: risk, cost or sustainability?," Journal of Transport Geography, Elsevier, vol. 99(C).
    12. Zhang, Junyi & Hayashi, Yoshitsugu & Frank, Lawrence D., 2021. "COVID-19 and transport: Findings from a world-wide expert survey," Transport Policy, Elsevier, vol. 103(C), pages 68-85.
    13. Hafiz Suliman Munawar & Sara Imran Khan & Zakria Qadir & Abbas Z. Kouzani & M A Parvez Mahmud, 2021. "Insight into the Impact of COVID-19 on Australian Transportation Sector: An Economic and Community-Based Perspective," Sustainability, MDPI, vol. 13(3), pages 1-24, January.
    14. Balbontin, Camila & Hensher, David A. & Beck, Matthew J. & Giesen, Ricardo & Basnak, Paul & Vallejo-Borda, Jose Agustin & Venter, Christoffel, 2021. "Impact of COVID-19 on the number of days working from home and commuting travel: A cross-cultural comparison between Australia, South America and South Africa," Journal of Transport Geography, Elsevier, vol. 96(C).
    15. Katherine Pawluk De-Toledo & Steve O’Hern & Sjaan Koppel, 2024. "A social-ecological model of working from home during COVID-19," Transportation, Springer, vol. 51(4), pages 1181-1208, August.
    16. Loa, Patrick & Hossain, Sanjana & Liu, Yicong & Nurul Habib, Khandker, 2022. "How has the COVID-19 pandemic affected the use of ride-sourcing services? An empirical evidence-based investigation for the Greater Toronto Area," Transportation Research Part A: Policy and Practice, Elsevier, vol. 155(C), pages 46-62.
    17. Jian Yang & Jian Ming Luo & Rui Yao, 2022. "How Fear of COVID-19 Affects the Behavioral Intention of Festival Participants—A Case of the HANFU Festival," IJERPH, MDPI, vol. 19(4), pages 1-17, February.
    18. Delbosc, Alexa & McCarthy, Laura, 2021. "Pushed back, pulled forward: Exploring the impact of COVID-19 on young adults’ life plans and future mobility," Transport Policy, Elsevier, vol. 107(C), pages 43-51.
    19. Martino Tran & Christina Draeger & Xuerou Wang & Abbas Nikbakht, 2023. "Monitoring the well-being of vulnerable transit riders using machine learning based sentiment analysis and social media: Lessons from COVID-19," Environment and Planning B, , vol. 50(1), pages 60-75, January.
    20. Siliang Luan & Qingfang Yang & Zhongtai Jiang & Huxing Zhou & Fanyun Meng, 2022. "Analyzing Commute Mode Choice Using the LCNL Model in the Post-COVID-19 Era: Evidence from China," IJERPH, MDPI, vol. 19(9), pages 1-26, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:transa:v:165:y:2022:i:c:p:20-37. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/547/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.