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Business engagement in a civil society: Transitioning towards a dementia-friendly visitor economy

Author

Listed:
  • Connell, Joanne
  • Page, Stephen J.
  • Sheriff, Ian
  • Hibbert, Julia

Abstract

Dementia is a growing global health condition primarily, though not exclusively, associated with ageing populations. This paper examines dementia awareness and the perspectives of businesses and organisations in the visitor economy, given that people with the early stages of dementia remain consumers of leisure and tourism experiences. It adopts the concept of the civil society where people are treated in a fair and equitable manner irrespective of their abilities and state of health to promote equality of opportunity. As an exploratory study, it evaluates the awareness, perception and experience of businesses in developing a dementia-friendly visitor economy. It focuses on dementia as a ‘hidden condition’ with a focus on the attractions sector to develop a greater understanding of how to embrace dementia as part of a civil society. The research highlights the implications for the wider visitor economy with dementia set to grow globally in scale and significance.

Suggested Citation

  • Connell, Joanne & Page, Stephen J. & Sheriff, Ian & Hibbert, Julia, 2017. "Business engagement in a civil society: Transitioning towards a dementia-friendly visitor economy," Tourism Management, Elsevier, vol. 61(C), pages 110-128.
  • Handle: RePEc:eee:touman:v:61:y:2017:i:c:p:110-128
    DOI: 10.1016/j.tourman.2016.12.018
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    References listed on IDEAS

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    1. Hollenstein, Heinz, 2004. "Determinants of the adoption of Information and Communication Technologies (ICT): An empirical analysis based on firm-level data for the Swiss business sector," Structural Change and Economic Dynamics, Elsevier, vol. 15(3), pages 315-342, September.
    2. Leask, Anna, 2010. "Progress in visitor attraction research: Towards more effective management," Tourism Management, Elsevier, vol. 31(2), pages 155-166.
    3. Connell, Joanne & Page, Stephen J. & Meyer, Denny, 2015. "Visitor attractions and events: Responding to seasonality," Tourism Management, Elsevier, vol. 46(C), pages 283-298.
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    Cited by:

    1. Clark, Andrew & Campbell, Sarah & Keady, John & Kullberg, Agneta & Manji, Kainde & Rummery, Kirstein & Ward, Richard, 2020. "Neighbourhoods as relational places for people living with dementia," Social Science & Medicine, Elsevier, vol. 252(C).
    2. Chih-Shiang (Mike) Wu & Tung-Jung (David) Sung, 2021. "Applying Values-Led Communication Design to Engage Stakeholders in Developing Dementia-Friendly Visitor Destinations," Sustainability, MDPI, vol. 13(8), pages 1-25, April.
    3. Myung Ja Kim & C. Michael Hall, 2019. "Can Co-Creation and Crowdfunding Types Predict Funder Behavior? An Extended Model of Goal-Directed Behavior," Sustainability, MDPI, vol. 11(24), pages 1-23, December.

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