IDEAS home Printed from https://ideas.repec.org/a/eee/touman/v41y2014icp64-75.html
   My bibliography  Save this article

Requirements for destination management organizations in destination governance: Understanding DMO success

Author

Listed:
  • Volgger, Michael
  • Pechlaner, Harald

Abstract

In current conceptualizations of destination management, destination management organizations (DMOs) are required to act as network managers. Previous research claims that DMOs capable of actively fostering collaboration between destination stakeholders are key to ensuring a destination's competitiveness. Yet, empirical investigations concerning the role of DMO success in establishing the competitiveness of destinations are rare. Even less is known about determinants of DMO success. Therefore, the main objective of this study is to better understand DMO and destination success by investigating the role played by networking capability. One key insight is that the effect of networking capability works through increased DMO authority, i.e. enhanced power and acceptance of the DMO within the destination network. Besides the advances in terms of content, our research also offers a relevant methodological contribution by introducing a recently developed approach in mediation analysis, which has so far received little attention in the tourism literature.

Suggested Citation

  • Volgger, Michael & Pechlaner, Harald, 2014. "Requirements for destination management organizations in destination governance: Understanding DMO success," Tourism Management, Elsevier, vol. 41(C), pages 64-75.
    • Handle: RePEc:eee:touman:v:41:y:2014:i:c:p:64-75
    DOI: 10.1016/j.tourman.2013.09.001
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0261517713001635
    Download Restriction: no
    File URL: https://libkey.io/10.1016/j.tourman.2013.09.001?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Minna Halme, 2001. "Learning for sustainable development in tourism networks," Business Strategy and the Environment, Wiley Blackwell, vol. 10(2), pages 100-114, March.
    2. Yuksel, Atila & Yuksel, Fisun & Bilim, Yasin, 2010. "Destination attachment: Effects on customer satisfaction and cognitive, affective and conative loyalty," Tourism Management, Elsevier, vol. 31(2), pages 274-284.
    3. Jeou-Shyan Horng & Chih-Hsing (Sam) Liu & Hsin-Yu Chiu & Chang-Yen Tsai, 2012. "The role of international tourist perceptions of brand equity and travel intention in culinary tourism," The Service Industries Journal, Taylor & Francis Journals, vol. 32(16), pages 2607-2621, December.
    4. Williamson, Oliver E, 1979. "Transaction-Cost Economics: The Governance of Contractural Relations," Journal of Law and Economics, University of Chicago Press, vol. 22(2), pages 233-261, October.
    5. Nishaal Gooroochurn & Guntur Sugiyarto, 2005. "Competitiveness Indicators in the Travel and Tourism Industry," Tourism Economics, , vol. 11(1), pages 25-43, March.
    6. Bachleitner, Reinhard & Zins, Andreas H., 1999. "Cultural Tourism in Rural Communities: The Residents' Perspective," Journal of Business Research, Elsevier, vol. 44(3), pages 199-209, March.
    7. Bornhorst, Tom & Brent Ritchie, J.R. & Sheehan, Lorn, 2010. "Determinants of tourism success for DMOs & destinations: An empirical examination of stakeholders' perspectives," Tourism Management, Elsevier, vol. 31(5), pages 572-589.
    8. Beritelli, Pietro & Laesser, Christian, 2011. "Power dimensions and influence reputation in tourist destinations: Empirical evidence from a network of actors and stakeholders," Tourism Management, Elsevier, vol. 32(6), pages 1299-1309.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Phillips, Paul & Moutinho, Luiz, 2014. "Critical review of strategic planning research in hospitality and tourism," Annals of Tourism Research, Elsevier, vol. 48(C), pages 96-120.
    2. Diana Kvasnová & Tomáš Gajdošík & Vanda Maráková, 2019. "Are Partnerships Enhancing Tourism Destination Competitiveness?," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 67(3), pages 811-821.
    3. Maria Martini Barzolai & Anna Moretti, 2018. "A dynamic perspective on destination governance success: The case of an emerging network in the Dolomites," Working Papers 04, Venice School of Management - Department of Management, Università Ca' Foscari Venezia.
    4. Chi, Hsin-Kuang & Huang, Kuo-Chung & Nguyen, Huan Minh, 2020. "Elements of destination brand equity and destination familiarity regarding travel intention," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
    5. Klimek Katarzyna, 2019. "The Implementation of “The St. Gallen Model for Destination Management (SGDM)” in the Polish Carpathians: A Case Study of Six Bieszczady Communes," Turyzm / Tourism, Sciendo, vol. 29(2), pages 55-67, December.
    6. Andrades, Lidia & Dimanche, Frederic, 2017. "Destination competitiveness and tourism development in Russia: Issues and challenges," Tourism Management, Elsevier, vol. 62(C), pages 360-376.
    7. Lopes, Helder & Remoaldo, Paula & Ribeiro, Vitor & Ribeiro, José Cadima & Silva, Sara, 2016. "The Creation Of A New Tourist Destination In Low Density Areas: The Boticas Case," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 4(2), pages 118-131.
    8. Todd, Louise & Leask, Anna & Ensor, John, 2017. "Understanding primary stakeholders' multiple roles in hallmark event tourism management," Tourism Management, Elsevier, vol. 59(C), pages 494-509.
    9. Carlisle, Sheena & Kunc, Martin & Jones, Eleri & Tiffin, Scott, 2013. "Supporting innovation for tourism development through multi-stakeholder approaches: Experiences from Africa," Tourism Management, Elsevier, vol. 35(C), pages 59-69.
    10. Pike, Steven & Page, Stephen J., 2014. "Destination Marketing Organizations and destination marketing: A narrative analysis of the literature," Tourism Management, Elsevier, vol. 41(C), pages 202-227.
    11. Han, Shaojie & Su, Jingqin & Lyu, Yibo & Liu, Qing, 2022. "How do business incubators govern incubation relationships with different new ventures?," Technovation, Elsevier, vol. 116(C).
    12. Mariani, Marcello M. & Fosso Wamba, Samuel, 2020. "Exploring how consumer goods companies innovate in the digital age: The role of big data analytics companies," Journal of Business Research, Elsevier, vol. 121(C), pages 338-352.
    13. Pietro Cunha Dolci & Antonio Carlos Gastaud Maçada, 2014. "Information technology investments and supply chain governance," RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração, vol. 18(2), pages 217-235.
    14. Junyon Im & Sunny Sun, 2015. "Profits and outreach to the poor: The institutional logics of microfinance institutions," Asia Pacific Journal of Management, Springer, vol. 32(1), pages 95-117, March.
    15. Hugo Martins & Paulo Carvalho & Nuno Almeida, 2021. "Destination Brand Experience: A Study Case in Touristic Context of the Peneda-Gerês National Park," Sustainability, MDPI, vol. 13(21), pages 1-17, October.
    16. Jonathan H. Reed, 2022. "Operational and strategic change during temporary turbulence: evidence from the COVID-19 pandemic," Operations Management Research, Springer, vol. 15(1), pages 589-608, June.
    17. Ariño, Africa & Reuer, Jeffrey J., 2004. "Alliance contractual design," IESE Research Papers D/572, IESE Business School.
    18. Peter G. Klein & Michael E. Sykuta, 2010. "Editors’ Introduction," Chapters, in: Peter G. Klein & Michael E. Sykuta (ed.), The Elgar Companion to Transaction Cost Economics, chapter 1, Edward Elgar Publishing.
    19. Hoontaek Seo & Sangho Yi & William McCumber, 2024. "Friendly Boards and the Cost of Debt," JRFM, MDPI, vol. 17(7), pages 1-17, July.
    20. Robert S. Gibbons & Manuel Grieder & Holger Herz & Christian Zehnder, 2019. "Building an Equilibrium: Rules Versus Principles in Relational Contracts," CESifo Working Paper Series 7871, CESifo.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:touman:v:41:y:2014:i:c:p:64-75. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/tourism-management .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.