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Valuation of digital goods during the coronavirus outbreak in the United States

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  • Jamison, Mark A.
  • Wang, Peter

Abstract

We examine how the Coronavirus pandemic affected consumer valuation of digital services. Governments responded to the pandemic with various forms of lockdowns and social distancing, leading to increased dependence on digital services for work, social engagement, and leisure activities. We identify consumer valuations through surveys where respondents express their reservation prices for digital services such as email, search, and social media. We compare our results to surveys done in 2016 and 2017 and find an about five-fold increase in valuations.

Suggested Citation

  • Jamison, Mark A. & Wang, Peter, 2021. "Valuation of digital goods during the coronavirus outbreak in the United States," Telecommunications Policy, Elsevier, vol. 45(5).
    • Handle: RePEc:eee:telpol:v:45:y:2021:i:5:s0308596121000318
    DOI: 10.1016/j.telpol.2021.102126
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    References listed on IDEAS

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    1. Erik Brynjolfsson & Avinash Collis & Felix Eggers, 2019. "Using massive online choice experiments to measure changes in well-being," Proceedings of the National Academy of Sciences, Proceedings of the National Academy of Sciences, vol. 116(15), pages 7250-7255, April.
    2. Hanemann, W Michael, 1991. "Willingness to Pay and Willingness to Accept: How Much Can They Differ?," American Economic Review, American Economic Association, vol. 81(3), pages 635-647, June.
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    Cited by:

    1. Rowsell, Joe & Hertanto, Anthony & Mathur, Anand, 2021. "Telecommunications networks and public health responses during the COVID-19 pandemic: Evidence from a large national network operator in Canada," 23rd ITS Biennial Conference, Online Conference / Gothenburg 2021. Digital societies and industrial transformations: Policies, markets, and technologies in a post-Covid world 238050, International Telecommunications Society (ITS).
    2. John Lourenze Poquiz, 2024. "Measuring the value of free digital goods," Working Papers 044, The Productivity Institute.
    3. Barrutia, Jose M. & Echebarria, Carmen, 2021. "Effect of the COVID-19 pandemic on public managers’ attitudes toward digital transformation," Technology in Society, Elsevier, vol. 67(C).

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    More about this item

    Keywords

    COVID-19; Consumer surplus; Digital goods; GDP; Coronavirus;
    All these keywords.

    JEL classification:

    • D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • E01 - Macroeconomics and Monetary Economics - - General - - - Measurement and Data on National Income and Product Accounts and Wealth; Environmental Accounts

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