IDEAS home Printed from https://ideas.repec.org/a/eee/teinso/v71y2022ics0160791x2200207x.html
   My bibliography  Save this article

Building smart living environments for ageing societies: Decision support for cross-border e-services between Estonia and Finland

Author

Listed:
  • Weck, Marina
  • Jackson, Eric Blake
  • Sihvonen, Markus
  • Pappel, Ingrid

Abstract

Rapidly aging societies are exerting pressure on the public and private sectors to provide e-services as integral parts of age-friendly smart living environments (SLEs). It is also recognized that interoperable cross-border e-services can reduce this societal challenge, particularly in more ‘individualistic’ countries in Northern and Western Europe such as Estonia and Finland. This study primarily provides decision support for multiple stakeholders involved in the development and provision of interoperable cross-border e-services and related cross-border data exchange between Estonia and Finland. Given the high complexity of the research questions, this study adopted a constructivist, sociotechnical approach that combined cognitive mapping and the decision-making trial and evaluation laboratory (DEMATEL) technique. Based on two real-world cases, data were collected from two panels of experts who represented regional stakeholders involved in building e-services and age-friendly SLEs in Estonia and Finland. The study results include a multicriteria analysis framework of the context factors and recommendations for determining effective intervention strategies.

Suggested Citation

  • Weck, Marina & Jackson, Eric Blake & Sihvonen, Markus & Pappel, Ingrid, 2022. "Building smart living environments for ageing societies: Decision support for cross-border e-services between Estonia and Finland," Technology in Society, Elsevier, vol. 71(C).
    • Handle: RePEc:eee:teinso:v:71:y:2022:i:c:s0160791x2200207x
    DOI: 10.1016/j.techsoc.2022.102066
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160791X2200207X
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techsoc.2022.102066?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Smith, Chris M. & Shaw, Duncan, 2019. "The characteristics of problem structuring methods: A literature review," European Journal of Operational Research, Elsevier, vol. 274(2), pages 403-416.
    2. Eden, Colin & Ackermann, Fran, 2004. "Cognitive mapping expert views for policy analysis in the public sector," European Journal of Operational Research, Elsevier, vol. 152(3), pages 615-630, February.
    3. S Bell & S Morse, 2013. "Groups and facilitators within problem structuring processes," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 64(7), pages 959-972, July.
    4. David Reher & Miguel Requena, 2018. "Living Alone in Later Life: A Global Perspective," Population and Development Review, The Population Council, Inc., vol. 44(3), pages 427-454, September.
    5. Kannan, Devika, 2021. "Sustainable procurement drivers for extended multi-tier context: A multi-theoretical perspective in the Danish supply chain," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 146(C).
    6. Marlene N M Filipe & Fernando A F Ferreira & Sérgio P Santos, 2015. "A multiple criteria information system for pedagogical evaluation and professional development of teachers," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 66(11), pages 1769-1782, November.
    7. Fernando A. F. Ferreira & Ronald W. Spahr & Mark A. Sunderman & Marjan S. Jalali, 2018. "A prioritisation index for blight intervention strategies in residential real estate," Journal of the Operational Research Society, Taylor & Francis Journals, vol. 69(8), pages 1269-1285, August.
    8. Gan, Xiaolong & Liu, Lanchi & Wen, Tao & Webber, Ronald, 2022. "Modelling interrelationships between barriers to adopting green building technologies in China's rural housing via grey-DEMATEL," Technology in Society, Elsevier, vol. 70(C).
    9. Mingers, John & Brocklesby, John, 1997. "Multimethodology: Towards a framework for mixing methodologies," Omega, Elsevier, vol. 25(5), pages 489-509, October.
    10. Alzahrani, Ahmed Ibrahim & Al-Samarraie, Hosam & Eldenfria, Atef & Dodoo, Joana Eva & Alalwan, Nasser, 2022. "Users’ intention to continue using mHealth services: A DEMATEL approach during the COVID-19 pandemic," Technology in Society, Elsevier, vol. 68(C).
    11. Richard Ormerod, 2020. "The pragmatic logic of OR consulting practice: Towards a foundational view," Journal of the Operational Research Society, Taylor & Francis Journals, vol. 71(11), pages 1691-1709, November.
    12. Liou, James J.H. & Tzeng, Gwo-Hshiung & Chang, Han-Chun, 2007. "Airline safety measurement using a hybrid model," Journal of Air Transport Management, Elsevier, vol. 13(4), pages 243-249.
    13. Braga, Irina F.B. & Ferreira, Fernando A.F. & Ferreira, João J.M. & Correia, Ricardo J.C. & Pereira, Leandro F. & Falcão, Pedro F., 2021. "A DEMATEL analysis of smart city determinants," Technology in Society, Elsevier, vol. 66(C).
    14. Ferreira, Fernando A.F. & Spahr, Ronald W. & Sunderman, Mark A. & Govindan, Kannan & Meidutė-Kavaliauskienė, Ieva, 2022. "Urban blight remediation strategies subject to seasonal constraints," European Journal of Operational Research, Elsevier, vol. 296(1), pages 277-288.
    15. Mingers, John & Rosenhead, Jonathan, 2004. "Problem structuring methods in action," European Journal of Operational Research, Elsevier, vol. 152(3), pages 530-554, February.
    16. Falch, M. & Williams, Idongesit & Tadayoni, Reza, 2020. "Cross-border Provision of e-Government Business Registration Services," ITS Conference, Online Event 2020 224852, International Telecommunications Society (ITS).
    17. Zhang, Yi & Kimathi, Flora A., 2022. "Exploring the stages of E-government development from public value perspective," Technology in Society, Elsevier, vol. 69(C).
    18. Lin, Sheng-Hau & Zhang, Hejie & Li, Jia-Hsuan & Ye, Cheng-Zhou & Hsieh, Jing-Chzi, 2022. "Evaluating smart office buildings from a sustainability perspective: A model of hybrid multi-attribute decision-making," Technology in Society, Elsevier, vol. 68(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Pinto, Ana M.F. & Ferreira, Fernando A.F. & Spahr, Ronald W. & Sunderman, Mark A. & Govindan, Kannan & Meidutė-Kavaliauskienė, Ieva, 2021. "Analyzing blight impacts on urban areas: A multi-criteria approach," Land Use Policy, Elsevier, vol. 108(C).
    2. Bruno M. B. Pinto & Fernando A. F. Ferreira & Ronald W. Spahr & Mark A. Sunderman & Leandro F. Pereira, 2023. "Analyzing causes of urban blight using cognitive mapping and DEMATEL," Annals of Operations Research, Springer, vol. 325(2), pages 1083-1110, June.
    3. Ferreira, Fernando A.F. & Spahr, Ronald W. & Sunderman, Mark A. & Govindan, Kannan & Meidutė-Kavaliauskienė, Ieva, 2022. "Urban blight remediation strategies subject to seasonal constraints," European Journal of Operational Research, Elsevier, vol. 296(1), pages 277-288.
    4. Vieira, Fabiana C. & Ferreira, Fernando A.F. & Govindan, Kannan & Ferreira, Neuza C.M.Q.F. & Banaitis, Audrius, 2022. "Measuring urban digitalization using cognitive mapping and the best worst method (BWM)," Technology in Society, Elsevier, vol. 71(C).
    5. Correia, Inês C. & Ferreira, Fernando A.F. & Zopounidis, Constantin & Ferreira, Neuza C.M.Q.F., 2024. "Urban expansion effects on real estate ecosystems: Identification and neutrosophic analysis of causal dynamics," Socio-Economic Planning Sciences, Elsevier, vol. 93(C).
    6. Francisco C. Marques & Fernando A. F. Ferreira & Constantin Zopounidis & Audrius Banaitis, 2022. "A system dynamics-based approach to determinants of family business growth," Annals of Operations Research, Springer, vol. 311(2), pages 799-819, April.
    7. Vaz-Patto, Constança M.R.P. & Ferreira, Fernando A.F. & Govindan, Kannan & Ferreira, Neuza C.M.Q.F., 2024. "Rethinking urban quality of life: Unveiling causality links using cognitive mapping, neutrosophic logic and DEMATEL," European Journal of Operational Research, Elsevier, vol. 316(1), pages 310-328.
    8. Killemsetty, Namesh & Johnson, Michael & Patel, Amit, 2022. "Understanding housing preferences of slum dwellers in India: A community-based operations research approach," European Journal of Operational Research, Elsevier, vol. 298(2), pages 699-713.
    9. G A Hindle & L A Franco, 2009. "Combining problem structuring methods to conduct applied research: a mixed methods approach to studying fitness-to-drive in the UK," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(12), pages 1637-1648, December.
    10. Fernando A. F. Ferreira & Ieva Meidutė-Kavaliauskienė & Edmundas K. Zavadskas & Marjan S. Jalali & Sandra M. J. Catarino, 2019. "A Judgment-Based Risk Assessment Framework for Consumer Loans," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 18(01), pages 7-33, January.
    11. Small, Adrian & Wainwright, David, 2018. "Privacy and security of electronic patient records – Tailoring multimethodology to explore the socio-political problems associated with Role Based Access Control systems," European Journal of Operational Research, Elsevier, vol. 265(1), pages 344-360.
    12. Ion Georgiou & Joaquim Heck, 2021. "The emergence of problem structuring methods, 1950s–1989: An atlas of the journal literature," Systems Research and Behavioral Science, Wiley Blackwell, vol. 38(6), pages 756-796, November.
    13. Oliveira, Inês A.S.J. & Carayannis, Elias G. & Ferreira, Fernando A.F. & Jalali, Marjan S. & Carlucci, Daniela & Ferreira, João J.M., 2018. "Constructing home safety indices for strategic planning in residential real estate: A socio-technical approach," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 67-77.
    14. Durugbo, Christopher M., 2020. "Affordance-based problem structuring for workplace innovation," European Journal of Operational Research, Elsevier, vol. 284(2), pages 617-631.
    15. Maria A. S. Xavier & Fernando A. F. Ferreira & José P. Esperança, 2021. "An intuition-based evaluation framework for social credit applications," Annals of Operations Research, Springer, vol. 296(1), pages 571-590, January.
    16. Manuel D. N. T. Oliveira & Fernando A. F. Ferreira & Guillermo O. Pérez-Bustamante Ilander & Marjan S. Jalali, 2017. "Integrating cognitive mapping and MCDA for bankruptcy prediction in small- and medium-sized enterprises," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(9), pages 985-997, September.
    17. Ana Rita S. C. Azevedo & Fernando A. F. Ferreira, 2019. "Analyzing the dynamics behind ethical banking practices using fuzzy cognitive mapping," Operational Research, Springer, vol. 19(3), pages 679-700, September.
    18. Rodrigues, Ana Rita D. & Ferreira, Fernando A.F. & Teixeira, Fernando J.C.S.N. & Zopounidis, Constantin, 2022. "Artificial intelligence, digital transformation and cybersecurity in the banking sector: A multi-stakeholder cognition-driven framework," Research in International Business and Finance, Elsevier, vol. 60(C).
    19. Alexandre de A. Gomes Júnior & Vanessa B. Schramm, 2022. "Problem Structuring Methods: A Review of Advances Over the Last Decade," Systemic Practice and Action Research, Springer, vol. 35(1), pages 55-88, February.
    20. Shaw, Duncan & Smith, Chris M. & Scully, Judy, 2019. "From Brexit to Article 50: Applying Critical Realism to the design and analysis of a longitudinal causal mapping study," European Journal of Operational Research, Elsevier, vol. 276(2), pages 723-735.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:teinso:v:71:y:2022:i:c:s0160791x2200207x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/technology-in-society .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.