IDEAS home Printed from https://ideas.repec.org/a/spr/operea/v19y2019i3d10.1007_s12351-017-0333-6.html
   My bibliography  Save this article

Analyzing the dynamics behind ethical banking practices using fuzzy cognitive mapping

Author

Listed:
  • Ana Rita S. C. Azevedo

    (University Institute of Lisbon)

  • Fernando A. F. Ferreira

    (University Institute of Lisbon
    University of Memphis)

Abstract

Because the perceived ethics of a banking institution can affect its reputation, concern over ethical practices in the banking sector is rapidly increasing. The alignment of such practices with daily operations, however, requires dealing with a wide range of variables, tangible or intangible, and constitutes a notoriously difficult endeavor. Still, due to the rapidly changing economic environment and current sharp competition in the banking industry, a better understanding of this alignment can help bank managers and other key players enhance value creation through more informed decisions, contributing to stronger integration of ethical practices in the banks’ daily activities. This paper proposes the use of fuzzy cognitive maps (FCMs) to analyze the dynamics behind ethical banking practices. Grounded on intensive group meetings with a panel of senior executives from the banking industry, the result is a well-informed process-oriented framework that sheds light on the manner in which ethical practices interrelate with each other. Implications, advantages and shortcomings of our proposal are also discussed.

Suggested Citation

  • Ana Rita S. C. Azevedo & Fernando A. F. Ferreira, 2019. "Analyzing the dynamics behind ethical banking practices using fuzzy cognitive mapping," Operational Research, Springer, vol. 19(3), pages 679-700, September.
    • Handle: RePEc:spr:operea:v:19:y:2019:i:3:d:10.1007_s12351-017-0333-6
    DOI: 10.1007/s12351-017-0333-6
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s12351-017-0333-6
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s12351-017-0333-6?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Elisabeth Paulet & Mia Parnaudeau & Francesc Relano, 2015. "Banking with Ethics: Strategic Moves and Structural Changes of the Banking Industry in the Aftermath of the Subprime Mortgage Crisis," Post-Print hal-01370236, HAL.
    2. Eden, Colin, 2004. "Analyzing cognitive maps to help structure issues or problems," European Journal of Operational Research, Elsevier, vol. 159(3), pages 673-686, December.
    3. Leire San-Jose & Jose Retolaza & Jorge Gutierrez-Goiria, 2011. "Are Ethical Banks Different? A Comparative Analysis Using the Radical Affinity Index," Journal of Business Ethics, Springer, vol. 100(1), pages 151-173, April.
    4. S Bell & S Morse, 2013. "Groups and facilitators within problem structuring processes," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 64(7), pages 959-972, July.
    5. Inmaculada Carrasco, 2006. "Ethics and Banking," International Advances in Economic Research, Springer;International Atlantic Economic Society, vol. 12(1), pages 43-50, February.
    6. Marlene N M Filipe & Fernando A F Ferreira & Sérgio P Santos, 2015. "A multiple criteria information system for pedagogical evaluation and professional development of teachers," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 66(11), pages 1769-1782, November.
    7. Elisabeth Paulet & Miia Parnaudeau & Francesc Relano, 2015. "Banking with Ethics: Strategic Moves and Structural Changes of the Banking Industry in the Aftermath of the Subprime Mortgage Crisis," Journal of Business Ethics, Springer, vol. 131(1), pages 199-207, September.
    8. R J Ormerod, 2013. "Logic and rationality in OR interventions: an examination in the light of the ‘critical rationalist’ approach," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 64(4), pages 469-487, April.
    9. Elisabeth Paulet & Mia Parnaudeau & Francesc Relano, 2015. "Banking with Ethics: Strategic Moves and Structural Changes of the Banking Industry in the Aftermath of the Subprime Mortgage Crisis," Post-Print hal-01507995, HAL.
    10. Mingers, John & Rosenhead, Jonathan, 2004. "Problem structuring methods in action," European Journal of Operational Research, Elsevier, vol. 152(3), pages 530-554, February.
    11. repec:kap:iaecre:v:12:y:2006:i:1:p:43-50 is not listed on IDEAS
    12. P H Grinyer, 2000. "A cognitive approach to group strategic decision taking: a discussion of evolved practice in the light of received research results," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 51(1), pages 21-35, January.
    13. Keeney, Ralph L., 1996. "Value-focused thinking: Identifying decision opportunities and creating alternatives," European Journal of Operational Research, Elsevier, vol. 92(3), pages 537-549, August.
    14. Marjan S. Jalali & Fernando A. F. Ferreira & João J. M. Ferreira & Ieva Meidutė-Kavaliauskienė, 2016. "Integrating Metacognitive and Psychometric Decision-Making Approaches for Bank Customer Loyalty Measurement," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 15(04), pages 815-837, July.
    15. Valentina Fetiniuc & Ivan Luchian, 2014. "Banking ethics: main conceptions and problems," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 14(1), pages 91-102.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ferreira, João J.M. & Jalali, Marjan S. & Ferreira, Fernando A.F., 2018. "Enhancing the decision-making virtuous cycle of ethical banking practices using the Choquet integral," Journal of Business Research, Elsevier, vol. 88(C), pages 492-497.
    2. Ferreira, Fernando A.F. & Jalali, Marjan S. & Ferreira, João J.M., 2016. "Experience-focused thinking and cognitive mapping in ethical banking practices: From practical intuition to theory," Journal of Business Research, Elsevier, vol. 69(11), pages 4953-4958.
    3. Maria A. S. Xavier & Fernando A. F. Ferreira & José P. Esperança, 2021. "An intuition-based evaluation framework for social credit applications," Annals of Operations Research, Springer, vol. 296(1), pages 571-590, January.
    4. Manuel D. N. T. Oliveira & Fernando A. F. Ferreira & Guillermo O. Pérez-Bustamante Ilander & Marjan S. Jalali, 2017. "Integrating cognitive mapping and MCDA for bankruptcy prediction in small- and medium-sized enterprises," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(9), pages 985-997, September.
    5. Fernando A. F. Ferreira & Ronald W. Spahr & Mark A. Sunderman & Audrius Banaitis & João J. M. Ferreira, 2017. "A learning-oriented decision-making process for real estate brokerage service evaluation," Service Business, Springer;Pan-Pacific Business Association, vol. 11(3), pages 453-474, September.
    6. Kladakis, George & Chen, Lei & Bellos, Sotirios K., 2023. "Ethical bank disclosures and liquidity creation," Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 84(C).
    7. Simon Cornée & Anastasia Cozarenco & Ariane Szafarz, 2023. "The Changing Role of Banks in the Financial System: Social Versus Conventional Banks," Palgrave Macmillan Studies in Banking and Financial Institutions, in: Chrysovalantis Gaganis & Fotios Pasiouras & Menelaos Tasiou & Constantin Zopounidis (ed.), Sustainable Finance and ESG, pages 1-25, Palgrave Macmillan.
    8. Hamidi, M. Luthfi & Worthington, Andrew C., 2018. "Islamic Social Banking: The Way Forward," Jurnal Ekonomi Malaysia, Faculty of Economics and Business, Universiti Kebangsaan Malaysia, vol. 52(1), pages 179-190.
    9. Anna Lašáková & Anna Remišová & Ľubica Bajzíková, 2021. "Differences in Occurrence of Unethical Business Practices in a Post-Transitional Country in the CEE Region: The Case of Slovakia," Sustainability, MDPI, vol. 13(6), pages 1-33, March.
    10. Fernando A. F. Ferreira & Ieva Meidutė-Kavaliauskienė & Edmundas K. Zavadskas & Marjan S. Jalali & Sandra M. J. Catarino, 2019. "A Judgment-Based Risk Assessment Framework for Consumer Loans," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 18(01), pages 7-33, January.
    11. Oliveira, Inês A.S.J. & Carayannis, Elias G. & Ferreira, Fernando A.F. & Jalali, Marjan S. & Carlucci, Daniela & Ferreira, João J.M., 2018. "Constructing home safety indices for strategic planning in residential real estate: A socio-technical approach," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 67-77.
    12. María Eulalia Serrano Pérez, 2017. "El índice SEBI como medida del nivel de compromiso con los principios que definen la banca ética," Contaduría y Administración, Accounting and Management, vol. 62(4), pages 1377-1392, Octubre-D.
    13. Felipe Arias Fogliano de Souza Cunha & Erick Meira & Renato J. Orsato, 2021. "Sustainable finance and investment: Review and research agenda," Business Strategy and the Environment, Wiley Blackwell, vol. 30(8), pages 3821-3838, December.
    14. Carayannis, Elias G. & Ferreira, Fernando A.F. & Bento, Paulo & Ferreira, João J.M. & Jalali, Marjan S. & Fernandes, Bernardo M.Q., 2018. "Developing a socio-technical evaluation index for tourist destination competitiveness using cognitive mapping and MCDA," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 147-158.
    15. María Eulalia Serrano Pérez, 2017. "SEBI index: Measuring the commitment to the principles of social banking," Contaduría y Administración, Accounting and Management, vol. 62(4), pages 1393-1407, Octubre-D.
    16. Kathleen Krause & Dirk Battenfeld, 2019. "Coming Out of the Niche? Social Banking in Germany: An Empirical Analysis of Consumer Characteristics and Market Size," Journal of Business Ethics, Springer, vol. 155(3), pages 889-911, March.
    17. Francisco Climent, 2018. "Ethical Versus Conventional Banking: A Case Study," Sustainability, MDPI, vol. 10(7), pages 1-13, June.
    18. María del Carmen Valls Martínez & Salvador Cruz Rambaud & Isabel María Parra Oller, 2020. "Sustainable and conventional banking in Europe," PLOS ONE, Public Library of Science, vol. 15(2), pages 1-23, February.
    19. Nikolas Höhnke, 2020. "Doing Good or Avoiding Evil? An Explorative Study of Depositors’ Reasons for Choosing Social Banks in the Pre and Post Crisis Eras," Sustainability, MDPI, vol. 12(23), pages 1-26, December.
    20. Dimitrios Gouglas & Kendall Hoyt & Elizabeth Peacocke & Aristidis Kaloudis & Trygve Ottersen & John-Arne Røttingen, 2019. "Setting Strategic Objectives for the Coalition for Epidemic Preparedness Innovations: An Exploratory Decision Analysis Process," Service Science, INFORMS, vol. 49(6), pages 430-446, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:operea:v:19:y:2019:i:3:d:10.1007_s12351-017-0333-6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.