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The risky impact of digital transformation on organizational performance – evidence from Tunisia

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  • Chouaibi, Salim
  • Festa, Giuseppe
  • Quaglia, Roberto
  • Rossi, Matteo

Abstract

Considering the increasing attention to digitalization, and its consequent potential agility and associated benefits, the aim of this study is to analyze the impact of digital transformation on organizational performance, emphasizing the related risks. The specific focus of the investigation is Tunisia as an example of an emerging economy. To prove the research hypothesis, linear regressions of data regarding 270 companies from the Institute of Arab Business Managers (IACE) were performed. The outcomes show growing interest in digital transformation, which can help enterprises achieve higher performance, mostly at the organizational level; they also provide, at the same time, a global overview of the potential related risks. Subsequent implications that impact the costs and benefits of digital transformation are also discussed, including specific management competencies as well as advanced technology that are required to generate the expected outcomes.

Suggested Citation

  • Chouaibi, Salim & Festa, Giuseppe & Quaglia, Roberto & Rossi, Matteo, 2022. "The risky impact of digital transformation on organizational performance – evidence from Tunisia," Technological Forecasting and Social Change, Elsevier, vol. 178(C).
    • Handle: RePEc:eee:tefoso:v:178:y:2022:i:c:s0040162522001032
    DOI: 10.1016/j.techfore.2022.121571
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    4. Moussa El Mennani & Amal El Mzabi, 2023. "The contribution of digital transformation to the organizational performance of industrial companies in the era of Industry 4.0: Proposal of a conceptual model [La contribution de la transformation," Post-Print hal-04035770, HAL.
    5. Broccardo, Laura & Tenucci, Andrea & Agarwal, Reeti & Alshibani, Safiya Mukhtar, 2024. "Steering digitalization and management control maturity in small and medium enterprises (SMEs)," Technological Forecasting and Social Change, Elsevier, vol. 204(C).
    6. Du, Juntao & Shen, Zhiyang & Song, Malin & Zhang, Linda, 2023. "Nexus between digital transformation and energy technology innovation: An empirical test of A-share listed enterprises," Energy Economics, Elsevier, vol. 120(C).
    7. Xu, Yong & Yuan, Ling & Khalfaoui, Rabeh & Radulescu, Magdalena & Mallek, Sabrine & Zhao, Xin, 2023. "Making technological innovation greener: Does firm digital transformation work?," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    8. Jun Gao & Ning Xu & Ju Zhou, 2023. "Does Digital Transformation Contribute to Corporate Carbon Emissions Reduction? Empirical Evidence from China," Sustainability, MDPI, vol. 15(18), pages 1-20, September.
    9. Choi, Hyundo, 2024. "Investing in hardware vs. software of digital systems for innovation outcomes: A contingency view," Technological Forecasting and Social Change, Elsevier, vol. 202(C).
    10. Yang, Jinglan & Liu, Jianghuai & Yao, Zheng & Ma, Chaoqun, 2024. "Measuring digitalization capabilities using machine learning," Research in International Business and Finance, Elsevier, vol. 70(PB).
    11. Zhong, Xi & Ren, Ge, 2023. "Independent and joint effects of CSR and CSI on the effectiveness of digital transformation for transition economy firms," Journal of Business Research, Elsevier, vol. 156(C).
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