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Measuring digitalization capabilities using machine learning

Author

Listed:
  • Yang, Jinglan
  • Liu, Jianghuai
  • Yao, Zheng
  • Ma, Chaoqun

Abstract

By applying a widely used machine learning technique called natural language processing (NLP) to unstructured text from annual reports, we create a new, multi-dimensional measure that captures the degree of digitalization capabilities of sensing, seizing, and reconfiguring. We construct a digitalization capabilities dictionary using one of the latest NLP techniques—the word embedding model—for 36,200 firm-year observations over the period 2010–2021. Moreover, we show the top- and bottom-ranked listed firms in China by digitalization capabilities. Finally, we illustrate how these new measures can generate novel insights into the relationship between the type of digitalization capabilities and firm performance through regression analysis, furthering our understanding of the digitalization–performance relationship. That is, digitalization capabilities function as a double-edged sword that may help or hurt firm performance.

Suggested Citation

  • Yang, Jinglan & Liu, Jianghuai & Yao, Zheng & Ma, Chaoqun, 2024. "Measuring digitalization capabilities using machine learning," Research in International Business and Finance, Elsevier, vol. 70(PB).
    • Handle: RePEc:eee:riibaf:v:70:y:2024:i:pb:s0275531924001739
    DOI: 10.1016/j.ribaf.2024.102380
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