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Analyzing ICT adoption and use effects on knowledge creation: An empirical investigation in SMEs

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  • Lopez-Nicolas, Carolina
  • Soto-Acosta, Pedro

Abstract

This paper investigates the influence of the adoption and use of information and communication technology (ICT) on organizational learning (OL). The focus is on knowledge, creation, as an articulated construct for the OL concept, and the SECI (Socialization, Externalization, Combination and Internalization) model is used as a reference for knowledge, creation. ICT use is seen here as consisting of three different orientations: informative, communicative and workflow. The results, based on a sample of around 300 Spanish small- and, medium-sized enterprises (SMEs), indicate that ICT has a significant positive influence on the, four processes for creating knowledge. ICT oriented to communication and workflow is found, to produce a significant positive impact on knowledge creation processes, except for, socialization process, while ICT use for information does not influence any of the processes for, creating knowledge and OL.

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  • Lopez-Nicolas, Carolina & Soto-Acosta, Pedro, 2010. "Analyzing ICT adoption and use effects on knowledge creation: An empirical investigation in SMEs," International Journal of Information Management, Elsevier, vol. 30(6), pages 521-528.
    • Handle: RePEc:eee:ininma:v:30:y:2010:i:6:p:521-528
    DOI: 10.1016/j.ijinfomgt.2010.03.004
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    4. Scuotto, Veronica & Nespoli, Chiara & Tran, Phuong Tra & Cappiello, Giuseppe, 2022. "An alternative way to predict knowledge hiding: The lens of transformational leadership," Journal of Business Research, Elsevier, vol. 140(C), pages 76-84.
    5. Wanglin Ma & Puneet Vatsa & Hongyun Zheng & Emmanuel Donkor & Victor Owusu, 2023. "Does Adoption of Information and Communication Technology Reduce Objective and Subjective Well-Being Inequality? Evidence from China," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 169(1), pages 55-77, September.
    6. Chouaibi, Salim & Festa, Giuseppe & Quaglia, Roberto & Rossi, Matteo, 2022. "The risky impact of digital transformation on organizational performance – evidence from Tunisia," Technological Forecasting and Social Change, Elsevier, vol. 178(C).
    7. Wang, Changyu & Zuo, Meiyun & An, Xiaomi, 2017. "Differential influences of perceived organizational factors on younger employees’ participation in offline and online intergenerational knowledge transfer," International Journal of Information Management, Elsevier, vol. 37(6), pages 650-663.
    8. Dalinee Sastararuji & Danupol Hoonsopon & Pongsakorn Pitchayadol & Pimsiri Chiwamit, 2022. "Cloud accounting adoption in Thai SMEs amid the COVID-19 pandemic: an explanatory case study," Journal of Innovation and Entrepreneurship, Springer, vol. 11(1), pages 1-25, December.
    9. Karim, Mohammed Shamsul & Nahar, Sharmin & Demirbag, Mehmet, 2022. "Resource-Based Perspective on ICT Use and Firm Performance: A Meta-analysis Investigating the Moderating Role of Cross-Country ICT Development Status," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
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