Law of large numbers for the many-server earliest-deadline-first queue
Author
Abstract
Suggested Citation
DOI: 10.1016/j.spa.2017.09.009
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Shlomo Halfin & Ward Whitt, 1981. "Heavy-Traffic Limits for Queues with Many Exponential Servers," Operations Research, INFORMS, vol. 29(3), pages 567-588, June.
- Ward Whitt, 2006. "Fluid Models for Multiserver Queues with Abandonments," Operations Research, INFORMS, vol. 54(1), pages 37-54, February.
- Rami Atar & Haya Kaspi & Nahum Shimkin, 2014. "Fluid Limits for Many-Server Systems with Reneging Under a Priority Policy," Mathematics of Operations Research, INFORMS, vol. 39(3), pages 672-696, August.
- Rami Atar & Anup Biswas & Haya Kaspi, 2015. "Fluid Limits of G / G /1+ G Queues Under the Nonpreemptive Earliest-Deadline-First Discipline," Mathematics of Operations Research, INFORMS, vol. 40(3), pages 683-702, March.
- Burdzy, Krzysztof & Kang, Weining & Ramanan, Kavita, 2009. "The Skorokhod problem in a time-dependent interval," Stochastic Processes and their Applications, Elsevier, vol. 119(2), pages 428-452, February.
- Lawrence Brown & Noah Gans & Avishai Mandelbaum & Anat Sakov & Haipeng Shen & Sergey Zeltyn & Linda Zhao, 2005. "Statistical Analysis of a Telephone Call Center: A Queueing-Science Perspective," Journal of the American Statistical Association, American Statistical Association, vol. 100, pages 36-50, March.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Atar, Rami & Shadmi, Yonatan, 2023. "Fluid limits for earliest-deadline-first networks," Stochastic Processes and their Applications, Elsevier, vol. 157(C), pages 279-307.
- Debankur Mukherjee & Sem C. Borst & Johan S. H. van Leeuwaarden & Philip A. Whiting, 2020. "Asymptotic Optimality of Power-of- d Load Balancing in Large-Scale Systems," Mathematics of Operations Research, INFORMS, vol. 45(4), pages 1535-1571, November.
- Yonatan Shadmi, 2022. "Fluid limits for shortest job first with aging," Queueing Systems: Theory and Applications, Springer, vol. 101(1), pages 93-112, June.
- Kuen-Suan Chen, 2022. "Fuzzy testing of operating performance index based on confidence intervals," Annals of Operations Research, Springer, vol. 311(1), pages 19-33, April.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Avishai Mandelbaum & Petar Momčilović, 2017. "Personalized queues: the customer view, via a fluid model of serving least-patient first," Queueing Systems: Theory and Applications, Springer, vol. 87(1), pages 23-53, October.
- Achal Bassamboo & J. Michael Harrison & Assaf Zeevi, 2006. "Design and Control of a Large Call Center: Asymptotic Analysis of an LP-Based Method," Operations Research, INFORMS, vol. 54(3), pages 419-435, June.
- Zhenghua Long & Nahum Shimkin & Hailun Zhang & Jiheng Zhang, 2020. "Dynamic Scheduling of Multiclass Many-Server Queues with Abandonment: The Generalized cμ / h Rule," Operations Research, INFORMS, vol. 68(4), pages 1128-1230, July.
- Defraeye, Mieke & Van Nieuwenhuyse, Inneke, 2016. "Staffing and scheduling under nonstationary demand for service: A literature review," Omega, Elsevier, vol. 58(C), pages 4-25.
- Eugene Furman & Adam Diamant & Murat Kristal, 2021. "Customer Acquisition and Retention: A Fluid Approach for Staffing," Production and Operations Management, Production and Operations Management Society, vol. 30(11), pages 4236-4257, November.
- J. G. Dai & Shuangchi He, 2010. "Customer Abandonment in Many-Server Queues," Mathematics of Operations Research, INFORMS, vol. 35(2), pages 347-362, May.
- Jeunghyun Kim & Ramandeep S. Randhawa & Amy R. Ward, 2018. "Dynamic Scheduling in a Many-Server, Multiclass System: The Role of Customer Impatience in Large Systems," Manufacturing & Service Operations Management, INFORMS, vol. 20(2), pages 285-301, May.
- Jouini, Oualid & Pot, Auke & Koole, Ger & Dallery, Yves, 2010. "Online scheduling policies for multiclass call centers with impatient customers," European Journal of Operational Research, Elsevier, vol. 207(1), pages 258-268, November.
- Zhenghua Long & Jiheng Zhang, 2019. "Virtual allocation policies for many-server queues with abandonment," Mathematical Methods of Operations Research, Springer;Gesellschaft für Operations Research (GOR);Nederlands Genootschap voor Besliskunde (NGB), vol. 90(3), pages 399-451, December.
- Rouba Ibrahim & Mor Armony & Achal Bassamboo, 2017. "Does the Past Predict the Future? The Case of Delay Announcements in Service Systems," Management Science, INFORMS, vol. 63(6), pages 1762-1780, June.
- Jamol Pender & Young Myoung Ko, 2017. "Approximations for the Queue Length Distributions of Time-Varying Many-Server Queues," INFORMS Journal on Computing, INFORMS, vol. 29(4), pages 688-704, November.
- Josh Reed & Yair Shaki, 2015. "A Fair Policy for the G / GI / N Queue with Multiple Server Pools," Mathematics of Operations Research, INFORMS, vol. 40(3), pages 558-595, March.
- Achal Bassamboo & Assaf Zeevi, 2009. "On a Data-Driven Method for Staffing Large Call Centers," Operations Research, INFORMS, vol. 57(3), pages 714-726, June.
- Zhang, Ping & Serban, Nicoleta, 2007. "Discovery, visualization and performance analysis of enterprise workflow," Computational Statistics & Data Analysis, Elsevier, vol. 51(5), pages 2670-2687, February.
- Rami Atar & Anup Biswas & Haya Kaspi, 2015. "Fluid Limits of G / G /1+ G Queues Under the Nonpreemptive Earliest-Deadline-First Discipline," Mathematics of Operations Research, INFORMS, vol. 40(3), pages 683-702, March.
- Max Tschaikowski & Mirco Tribastone, 2017. "A computational approach to steady-state convergence of fluid limits for Coxian queuing networks with abandonment," Annals of Operations Research, Springer, vol. 252(1), pages 101-120, May.
- Noah Gans & Yong-Pin Zhou, 2007. "Call-Routing Schemes for Call-Center Outsourcing," Manufacturing & Service Operations Management, INFORMS, vol. 9(1), pages 33-50, May.
- Opher Baron & Joseph Milner, 2009. "Staffing to Maximize Profit for Call Centers with Alternate Service-Level Agreements," Operations Research, INFORMS, vol. 57(3), pages 685-700, June.
- Jing Dong & Rouba Ibrahimb, 2020. "Managing Supply in the On-Demand Economy: Flexible Workers, Full-Time Employees, or Both?," Operations Research, INFORMS, vol. 68(4), pages 1238-1264, July.
- Tolga Tezcan & J. G. Dai, 2010. "Dynamic Control of N -Systems with Many Servers: Asymptotic Optimality of a Static Priority Policy in Heavy Traffic," Operations Research, INFORMS, vol. 58(1), pages 94-110, February.
More about this item
Keywords
Measure-valued processes; Measure-valued Skorohod map; Many-server transport equation; Fluid limits; Earliest-deadline-first; Least-patient-first; Many-server queues;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:spapps:v:128:y:2018:i:7:p:2270-2296. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/505572/description#description .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.