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Employee emotions during organizational change--Towards a new research agenda

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  • Klarner, Patricia
  • By, Rune Todnem
  • Diefenbach, Thomas

Abstract

Summary In this research note, we address the role of employee emotions during organizational change processes. While prior studies have examined emotions during a single change, such research analyzes emotions and change as snapshot events. In addition, we lack sufficient knowledge of the role of employee emotions during repeated changes, despite the evidence that organizations increasingly need to adapt to dynamic environments. We address these shortcomings and offer a research agenda on emotions during change, which incorporates the so far neglected view of emotions as processes that unfold during and across organizational changes. Specifically, we illustrate the role of employee emotions during sequential and simultaneous changes and offer six suggestions for future research on emotions in such contexts.

Suggested Citation

  • Klarner, Patricia & By, Rune Todnem & Diefenbach, Thomas, 2011. "Employee emotions during organizational change--Towards a new research agenda," Scandinavian Journal of Management, Elsevier, vol. 27(3), pages 332-340, September.
    • Handle: RePEc:eee:scaman:v:27:y:2011:i:3:p:332-340
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    Cited by:

    1. Linneberg, Mai Skjøtt & Trenca, Mihaela & Noerreklit, Hanne, 2021. "Institutional work through empathic engagement," European Management Journal, Elsevier, vol. 39(1), pages 46-56.
    2. Vosloban Raluca Ioana, 2013. "Organizational Change And Employees’ Reactions – A Theoretical And Practical Framework," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 2, pages 314-318, April.
    3. Constantinos Choromides, 2021. "Leading change in Financial Service Organisations: An Exploration of Employees’ Perceptions of Management of Change Using an Organisational Justice Framework," SPOUDAI Journal of Economics and Business, SPOUDAI Journal of Economics and Business, University of Piraeus, vol. 71(3-4), pages 67-97, July-Dece.

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