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Chapter 25 Issues in Measuring Port Devolution Program Performance: A Managerial Perspective

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  • Brooks, Mary R.

Abstract

One of the premises of devolution is that productivity gains will result from better management of the resources of the entity devolved. The success of a devolution program, however, is difficult to measure and may be a product of many variables. A review of the literature on port devolution indicates mixed results. The literature on port performance measurement provides a myriad of efficiency measures with little emphasis on whether these ports are effective or meet customer or stakeholder needs. This paper examines the literature on performance measurement, both at the firm level (public and private) and at the program level, and explores what constructs may be suitable to measure the performance of devolution programs for ports from a strategic management perspective.

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  • Brooks, Mary R., 2006. "Chapter 25 Issues in Measuring Port Devolution Program Performance: A Managerial Perspective," Research in Transportation Economics, Elsevier, vol. 17(1), pages 599-629, January.
    • Handle: RePEc:eee:retrec:v:17:y:2006:i:1:p:599-629
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    3. Ha, Min-Ho & Yang, Zaili, 2017. "Comparative analysis of port performance indicators: Independency and interdependency," Transportation Research Part A: Policy and Practice, Elsevier, vol. 103(C), pages 264-278.
    4. Mary R. Brooks & Tony Schellinck, 2015. "Measuring port effectiveness: what really determines cargo interests' evaluations of port service delivery?," Maritime Policy & Management, Taylor & Francis Journals, vol. 42(7), pages 699-711, October.
    5. Zhang, Qiang & Geerlings, Harry & El Makhloufi, Abdel & Chen, Shun, 2018. "Who governs and what is governed in port governance: A review study," Transport Policy, Elsevier, vol. 64(C), pages 51-60.
    6. Ha, Min-Ho & Yang, Zaili & Notteboom, Theo & Ng, Adolf K.Y. & Heo, Man-Wook, 2017. "Revisiting port performance measurement: A hybrid multi-stakeholder framework for the modelling of port performance indicators," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 103(C), pages 1-16.

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