IDEAS home Printed from https://ideas.repec.org/a/eee/rensus/v43y2015icp1-12.html
   My bibliography  Save this article

Performance measurement and indicators for water supply management: Review and international cases

Author

Listed:
  • Vilanova, Mateus Ricardo Nogueira
  • Magalhães Filho, Paulo
  • Balestieri, José Antônio Perrella

Abstract

This article presents a literature review on performance measurement and indicators, addressing the general aspects of this area of knowledge and contextualizing it for the water supply sector, including international applied cases. Performance measurement systems and indicators allows managers to quantify the efficiency of resources/inputs use and the effectiveness of the services provided, and must be developed according to systems’ characteristics, based on performance goals in a collaborative process involving stakeholders and technical actors. Many factors (such as data availability and amount of resources needed for deployment) are required for the effectiveness of PMSs in water supply systems. The sustainability and environmental performance measurement is a trend in this area of knowledge, with the development of specific methodologies in addition to the traditional performance measurement.

Suggested Citation

  • Vilanova, Mateus Ricardo Nogueira & Magalhães Filho, Paulo & Balestieri, José Antônio Perrella, 2015. "Performance measurement and indicators for water supply management: Review and international cases," Renewable and Sustainable Energy Reviews, Elsevier, vol. 43(C), pages 1-12.
    • Handle: RePEc:eee:rensus:v:43:y:2015:i:c:p:1-12
    DOI: 10.1016/j.rser.2014.11.043
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S1364032114009745
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.rser.2014.11.043?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Véronique Malleret & Annick Bourguignon & Hanne Norreklit, 2004. "The American balanced scorecard versus the French tableau de bord : the ideological dimension," Post-Print hal-00486648, HAL.
    2. Khanna, Neha, 2000. "Measuring environmental quality: an index of pollution," Ecological Economics, Elsevier, vol. 35(2), pages 191-202, November.
    3. Charnes, A. & Cooper, W. W. & Rhodes, E., 1978. "Measuring the efficiency of decision making units," European Journal of Operational Research, Elsevier, vol. 2(6), pages 429-444, November.
    4. Abbott, Malcolm & Cohen, Bruce, 2009. "Productivity and efficiency in the water industry," Utilities Policy, Elsevier, vol. 17(3-4), pages 233-244, September.
    5. Prabhakar, S.V.R.K. & Elder, Mark, 2009. "Biofuels and resource use efficiency in developing Asia: Back to basics," Applied Energy, Elsevier, vol. 86(Supplemen), pages 30-36, November.
    6. Liang, Sai & Zhang, Tianzhu, 2011. "Interactions of energy technology development and new energy exploitation with water technology development in China," Energy, Elsevier, vol. 36(12), pages 6960-6966.
    7. Walter, Matthias & Cullmann, Astrid & von Hirschhausen, Christian & Wand, Robert & Zschille, Michael, 2009. "Quo vadis efficiency analysis of water distribution? A comparative literature review," Utilities Policy, Elsevier, vol. 17(3-4), pages 225-232, September.
    8. Bian, Yiwen & Yang, Feng, 2010. "Resource and environment efficiency analysis of provinces in China: A DEA approach based on Shannon's entropy," Energy Policy, Elsevier, vol. 38(4), pages 1909-1917, April.
    9. Tupper, Henrique Cesar & Resende, Marcelo, 2004. "Efficiency and regulatory issues in the Brazilian water and sewage sector: an empirical study," Utilities Policy, Elsevier, vol. 12(1), pages 29-40, March.
    10. Plappally, A.K. & Lienhard V, J.H., 2012. "Energy requirements for water production, treatment, end use, reclamation, and disposal," Renewable and Sustainable Energy Reviews, Elsevier, vol. 16(7), pages 4818-4848.
    11. L. Araujo & H. Ramos & S. Coelho, 2006. "Pressure Control for Leakage Minimisation in Water Distribution Systems Management," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 20(1), pages 133-149, February.
    12. Hu, Jin-Li & Wang, Shih-Chuan & Yeh, Fang-Yu, 2006. "Total-factor water efficiency of regions in China," Resources Policy, Elsevier, vol. 31(4), pages 217-230, December.
    13. Zhou, P. & Ang, B.W. & Poh, K.L., 2008. "A survey of data envelopment analysis in energy and environmental studies," European Journal of Operational Research, Elsevier, vol. 189(1), pages 1-18, August.
    14. Elías-Maxil, J.A. & van der Hoek, Jan Peter & Hofman, Jan & Rietveld, Luuk, 2014. "Energy in the urban water cycle: Actions to reduce the total expenditure of fossil fuels with emphasis on heat reclamation from urban water," Renewable and Sustainable Energy Reviews, Elsevier, vol. 30(C), pages 808-820.
    15. Caroline van den Berg & Alexander Danilenko, 2011. "The IBNET Water Supply and Sanitation Performance Blue Book," World Bank Publications - Books, The World Bank Group, number 2545.
    16. Hoekstra, A.Y., 2009. "Human appropriation of natural capital: A comparison of ecological footprint and water footprint analysis," Ecological Economics, Elsevier, vol. 68(7), pages 1963-1974, May.
    17. Boudghene Stambouli, A. & Khiat, Z. & Flazi, S. & Tanemoto, H. & Nakajima, M. & Isoda, H. & Yokoyama, F. & Hannachi, S. & Kurokawa, K. & Shimizu, M. & Koinuma, H. & Yassaa, N., 2014. "Trends and challenges of sustainable energy and water research in North Africa: Sahara solar breeder concerns at the intersection of energy/water," Renewable and Sustainable Energy Reviews, Elsevier, vol. 30(C), pages 912-922.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Mehri Abdi-Dehkordi & Omid Bozorg-Haddad & Xuefeng Chu, 2021. "Development of a Combined Index to Evaluate Sustainability of Water Resources Systems," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 35(9), pages 2965-2985, July.
    2. Pasakorn Sakolsatayatorn, 2019. "The Influence of Institutional Factors on Sustainable Renewable Energy Policy Development: New Evidence from the Thai Experience," International Journal of Global Sustainability, Macrothink Institute, vol. 3(1), pages 13-34, December.
    3. Yuan, Mei-Hua & Lo, Shang-Lien, 2020. "Developing indicators for the monitoring of the sustainability of food, energy, and water," Renewable and Sustainable Energy Reviews, Elsevier, vol. 119(C).
    4. Pereira, Miguel Alves & Vilarinho, Hermilio & D’Inverno, Giovanna & Camanho, Ana S., 2023. "A regulatory robust conditional approach to measuring the efficiency of wholesale water supply and wastewater treatment services," Utilities Policy, Elsevier, vol. 83(C).
    5. Daraio, Cinzia & Kerstens, Kristiaan & Nepomuceno, Thyago & Sickles, Robin C., 2019. "Empirical Surveys of Frontier Applications: A Meta-Review," Working Papers 19-005, Rice University, Department of Economics.
    6. Seong-Nam Nam & Thao Thi Nguyen & Jeill Oh, 2019. "Performance Indicators Framework for Assessment of a Sanitary Sewer System Using the Analytic Hierarchy Process (AHP)," Sustainability, MDPI, vol. 11(10), pages 1-18, May.
    7. Gibb, Duncan & Johnson, Maike & Romaní, Joaquim & Gasia, Jaume & Cabeza, Luisa F. & Seitz, Antje, 2018. "Process integration of thermal energy storage systems – Evaluation methodology and case studies," Applied Energy, Elsevier, vol. 230(C), pages 750-760.
    8. Amir Nafi & Jacques Tcheng & Patrick Beau, 2015. "Comprehensive Methodology for Overall Performance Assessment of Water Utilities," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 29(15), pages 5429-5450, December.
    9. Fuentes-Cortés, Luis Fabián & Dowling, Alexander W. & Rubio-Maya, Carlos & Zavala, Víctor M. & Ponce-Ortega, José María, 2016. "Integrated design and control of multigeneration systems for building complexes," Energy, Elsevier, vol. 116(P2), pages 1403-1416.
    10. Henriques, Alda A. & Camanho, Ana S. & Amorim, Pedro & Silva, Jaime G., 2020. "Performance benchmarking using composite indicators to support regulation of the Portuguese wastewater sector," Utilities Policy, Elsevier, vol. 66(C).
    11. Noori, Amir & Bonakdari, Hossein & Salimi, Amir Hossein & Gharabaghi, Bahram, 2021. "A group Multi-Criteria Decision-Making method for water supply choice optimization," Socio-Economic Planning Sciences, Elsevier, vol. 77(C).
    12. Sarraf, Fatemeh & Nejad, Shabnam Hashemi, 2020. "Improving performance evaluation based on balanced scorecard with grey relational analysis and data envelopment analysis approaches: Case study in water and wastewater companies," Evaluation and Program Planning, Elsevier, vol. 79(C).
    13. Roekmi, Raden Ajeng Koesoemo & Chua, Lloyd HC & Baskaran, Kanagaratnam, 2018. "Analysing piped water service provider performance based on consumer perceptions," Utilities Policy, Elsevier, vol. 55(C), pages 79-89.
    14. Mergoni, Anna & D'Inverno, Giovanna & Carosi, Laura, 2022. "A composite indicator for measuring the environmental performance of water, wastewater, and solid waste utilities," Utilities Policy, Elsevier, vol. 74(C).
    15. Vilanova, Mateus Ricardo Nogueira & Balestieri, José Antônio Perrella, 2015. "Modeling of hydraulic and energy efficiency indicators for water supply systems," Renewable and Sustainable Energy Reviews, Elsevier, vol. 48(C), pages 540-557.
    16. Lu, Shibao & Zhang, Xiaoling & Bao, Haijun & Skitmore, Martin, 2016. "Review of social water cycle research in a changing environment," Renewable and Sustainable Energy Reviews, Elsevier, vol. 63(C), pages 132-140.
    17. Ramon Sala-Garrido & Manuel Mocholí-Arce & María Molinos-Senante, 2021. "Assessing the Quality of Service of Water Companies: a ‘Benefit of the Doubt’ Composite Indicator," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 155(1), pages 371-387, May.
    18. Pinto, Francisco Silva & Simões, Pedro & Marques, Rui Cunha, 2017. "Raising the bar: The role of governance in performance assessments," Utilities Policy, Elsevier, vol. 49(C), pages 38-47.
    19. Shaher H. Zyoud & Daniela Fuchs-Hanusch, 2019. "Comparison of Several Decision-Making Techniques: A Case of Water Losses Management in Developing Countries," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 18(05), pages 1551-1578, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yuyu Liu & Caizhi Sun & Shiguo Xu, 2013. "Eco-Efficiency Assessment of Water Systems in China," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 27(14), pages 4927-4939, November.
    2. Alexandr Akimov & Paul Simshauser, 2018. "Performance measurement in Australian water utilities: Current state and future directions," Discussion Papers in Finance finance:201802, Griffith University, Department of Accounting, Finance and Economics.
    3. Peeter Peda & Giuseppe Grossi & Margo Liik, 2013. "Do ownership and size affect the performance of water utilities? Evidence from Estonian municipalities," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 17(2), pages 237-259, May.
    4. Carvalho, Anne Emília Costa & Sampaio, Luciano Menezes Bezerra, 2015. "Paths to universalize water and sewage services in Brazil: The role of regulatory authorities in promoting efficient service," Utilities Policy, Elsevier, vol. 34(C), pages 1-10.
    5. Zhou, Haibo & Yang, Yi & Chen, Yao & Zhu, Joe, 2018. "Data envelopment analysis application in sustainability: The origins, development and future directions," European Journal of Operational Research, Elsevier, vol. 264(1), pages 1-16.
    6. Romano, Giulia & Guerrini, Andrea, 2011. "Measuring and comparing the efficiency of water utility companies: A data envelopment analysis approach," Utilities Policy, Elsevier, vol. 19(3), pages 202-209.
    7. Wang, Ke & Lu, Bin & Wei, Yi-Ming, 2013. "China’s regional energy and environmental efficiency: A Range-Adjusted Measure based analysis," Applied Energy, Elsevier, vol. 112(C), pages 1403-1415.
    8. Daraio, Cinzia & Kerstens, Kristiaan & Nepomuceno, Thyago & Sickles, Robin C., 2019. "Empirical Surveys of Frontier Applications: A Meta-Review," Working Papers 19-005, Rice University, Department of Economics.
    9. Mardani, Abbas & Zavadskas, Edmundas Kazimieras & Streimikiene, Dalia & Jusoh, Ahmad & Khoshnoudi, Masoumeh, 2017. "A comprehensive review of data envelopment analysis (DEA) approach in energy efficiency," Renewable and Sustainable Energy Reviews, Elsevier, vol. 70(C), pages 1298-1322.
    10. Michael Zschille, 2014. "Nonparametric measures of returns to scale: an application to German water supply," Empirical Economics, Springer, vol. 47(3), pages 1029-1053, November.
    11. Wu, F. & Fan, L.W. & Zhou, P. & Zhou, D.Q., 2012. "Industrial energy efficiency with CO2 emissions in China: A nonparametric analysis," Energy Policy, Elsevier, vol. 49(C), pages 164-172.
    12. Michael Zschille & Matthias Walter, 2012. "The performance of German water utilities: a (semi)-parametric analysis," Applied Economics, Taylor & Francis Journals, vol. 44(29), pages 3749-3764, October.
    13. Zschille, Michael, 2012. "Consolidating the Water Industry: An Analysis of the Potential Gains from Horizontal Integration in a Conditional Efficiency Fr," CEPR Discussion Papers 8737, C.E.P.R. Discussion Papers.
    14. Qingyou Yan & Xu Wang & Tomas Baležentis & Dalia Streimikiene, 2018. "Energy–economy–environmental (3E) performance of Chinese regions based on the data envelopment analysis model with mixed assumptions on disposability," Energy & Environment, , vol. 29(5), pages 664-684, August.
    15. Abbas Mardani & Dalia Streimikiene & Tomas Balezentis & Muhamad Zameri Mat Saman & Khalil Md Nor & Seyed Meysam Khoshnava, 2018. "Data Envelopment Analysis in Energy and Environmental Economics: An Overview of the State-of-the-Art and Recent Development Trends," Energies, MDPI, vol. 11(8), pages 1-21, August.
    16. Liu, Junqing & Fukushige, Mototsugu, 2020. "Efficiency and pricing of water supply and sewerage services in Japan," Utilities Policy, Elsevier, vol. 62(C).
    17. Li, Lan-Bing & Hu, Jin-Li, 2012. "Ecological total-factor energy efficiency of regions in China," Energy Policy, Elsevier, vol. 46(C), pages 216-224.
    18. Nikolaos Zirogiannis & Yorghos Tripodis, 2018. "Dynamic factor analysis for short panels: estimating performance trajectories for water utilities," Statistical Methods & Applications, Springer;Società Italiana di Statistica, vol. 27(1), pages 131-150, March.
    19. Vlontzos, George & Niavis, Spyros & Manos, Basil, 2014. "A DEA approach for estimating the agricultural energy and environmental efficiency of EU countries," Renewable and Sustainable Energy Reviews, Elsevier, vol. 40(C), pages 91-96.
    20. Malcolm Abbott, 2018. "Productivity: a history of its measurement," HISTORY OF ECONOMIC THOUGHT AND POLICY, FrancoAngeli Editore, vol. 2018(1), pages 57-80.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:rensus:v:43:y:2015:i:c:p:1-12. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/600126/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.