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Raising the bar: The role of governance in performance assessments

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  • Pinto, Francisco Silva
  • Simões, Pedro
  • Marques, Rui Cunha

Abstract

On a worldwide basis, due to significant market failures in the water sector, there is a requirement to promote regulation. To attain balance in water sector's performance, bearing in mind the public interest, the use of performance assessment systems may become relevant to improve efficiency, mainly when utilities have public ownership. Here we posit the relevance of sunshine regulation and governance for quality of service improvements. For such purpose, an innovative performance assessment system, based on indicators, was proposed. We discuss its use in the Brazilian capital, Brasilia, particularly the role to be played by governance related indicators.

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  • Pinto, Francisco Silva & Simões, Pedro & Marques, Rui Cunha, 2017. "Raising the bar: The role of governance in performance assessments," Utilities Policy, Elsevier, vol. 49(C), pages 38-47.
    • Handle: RePEc:eee:juipol:v:49:y:2017:i:c:p:38-47
    DOI: 10.1016/j.jup.2017.09.001
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    8. Silvia Cantele & Thomas A. Tsalis & Ioannis E. Nikolaou, 2018. "A New Framework for Assessing the Sustainability Reporting Disclosure of Water Utilities," Sustainability, MDPI, vol. 10(2), pages 1-12, February.
    9. Gidion, Dickson K. & Hong, Jin & Adams, Magdalene Z.A. & Khoveyni, Mohammad, 2019. "Network DEA models for assessing urban water utility efficiency," Utilities Policy, Elsevier, vol. 57(C), pages 48-58.
    10. José María Agudo-Valiente & Pilar Gargallo-Valero & Manuel Salvador-Figueras, 2019. "Perceptions of Final Beneficiaries about the Performance of Cross-sector Partnerships: A Case Study Applied to the 2008 Zaragoza International Exhibition on Water and Sustainable Development," Sustainability, MDPI, vol. 11(14), pages 1-20, July.
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