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Organizational competence building and development: Contributions to operations management

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  • da Silva Gonçalves Zangiski, Marlene Aparecida
  • Pinheiro de Lima, Edson
  • Gouvea da Costa, Sergio E.

Abstract

‘Change’ is the word that describes nowadays-socioeconomic environment. Change drivers are forcing a new organizational behavior, which is based on collective determinants of its performance. Based on these assumptions that change is the main context characteristic and performance is collectively defined, organizational learning plays a special role. The main objective of this paper is to comprehend organizational learning in a strategic context established by operations strategy, and focusing on organizational competences formation and development as elements that drive performance. A conceptual framework is developed and tested using information from experts' interviews and secondary data collected from an enterprise knowledge management process implementation research project.

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  • da Silva Gonçalves Zangiski, Marlene Aparecida & Pinheiro de Lima, Edson & Gouvea da Costa, Sergio E., 2013. "Organizational competence building and development: Contributions to operations management," International Journal of Production Economics, Elsevier, vol. 144(1), pages 76-89.
    • Handle: RePEc:eee:proeco:v:144:y:2013:i:1:p:76-89
    DOI: 10.1016/j.ijpe.2013.01.021
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    Cited by:

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    2. Vesna Tornjanski & Sanja Marinkovic & Željka Jancic, 2017. "Towards Sustainability: Effective Operations Strategies, Quality Management and Operational Excellence in Banking," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(44), pages 1-79, February.
    3. Gonzalez, Rodrigo Valio Dominguez & de Melo, Tatiana Massaroli, 2018. "The effects of organization context on knowledge exploration and exploitation," Journal of Business Research, Elsevier, vol. 90(C), pages 215-225.
    4. Godfrey Mugurusi & Lydia Bals, 2017. "A processual analysis of the purchasing and supply organization in transition: the impact of offshoring," Operations Management Research, Springer, vol. 10(1), pages 64-83, June.
    5. Garrido-Vega, Pedro & Ortega Jimenez, Cesar H. & de los Ríos, José Luis Díez Pérez & Morita, Michiya, 2015. "Implementation of technology and production strategy practices: Relationship levels in different industries," International Journal of Production Economics, Elsevier, vol. 161(C), pages 201-216.
    6. Guo, Chiquan & Wang, Yong J. & Metcalf, Ashley, 2014. "How to calibrate conventional market-oriented organizational culture in 21st century production-centered firms? A customer relationship perspective," International Journal of Production Economics, Elsevier, vol. 156(C), pages 235-245.
    7. Wang, Qian & Du, Zhuo-Ya, 2022. "Changing the impact of banking concentration on corporate innovation: The moderating effect of digital transformation," Technology in Society, Elsevier, vol. 71(C).
    8. Eric Zimmerling & Patrick J. Höflinger & Philipp G. Sandner & Isabell M. Welpe, 2016. "A system framework for gamified Cost Engineering," Information Systems Frontiers, Springer, vol. 18(6), pages 1063-1084, December.
    9. Marcia Sierdovski & Luiz Alberto Pilatti & Priscila Rubbo, 2022. "Organizational Competencies in the Development of Environmental, Social, and Governance (ESG) Criteria in the Industrial Sector," Sustainability, MDPI, vol. 14(20), pages 1-20, October.

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