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Axiomatic design application for minimising the difficulties of QFD usage

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  • Carnevalli, José Antonio
  • Miguel, Paulo Augusto Cauchick
  • Calarge, Felipe Araújo

Abstract

This work presents a theoretical proposal for a conceptual model of QFD application aiming at minimising the difficulties in its use. To develop this model, the following stages were carried out: literature review to identify information about QFD use, analysis of data collected in a field research and review of data from previous interviews with QFD users, and the application of AD (Axiomatic Design) to develop the conceptual model considering data from previous stages. The main difficulty which was identified and has yet to be solved is related to the development of the quality matrix. The results demonstrate the application viability of AD to develop the proposed theoretical model, but the article concludes that an empirical application is needed to achieve broader validity.

Suggested Citation

  • Carnevalli, José Antonio & Miguel, Paulo Augusto Cauchick & Calarge, Felipe Araújo, 2010. "Axiomatic design application for minimising the difficulties of QFD usage," International Journal of Production Economics, Elsevier, vol. 125(1), pages 1-12, May.
    • Handle: RePEc:eee:proeco:v:125:y:2010:i:1:p:1-12
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    References listed on IDEAS

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    1. Chen, Liang-Hsuan & Weng, Ming-Chu, 2006. "An evaluation approach to engineering design in QFD processes using fuzzy goal programming models," European Journal of Operational Research, Elsevier, vol. 172(1), pages 230-248, July.
    2. Chan, Lai-Kow & Wu, Ming-Lu, 2005. "A systematic approach to quality function deployment with a full illustrative example," Omega, Elsevier, vol. 33(2), pages 119-139, April.
    3. Carnevalli, Jose A. & Miguel, Paulo Cauchick, 2008. "Review, analysis and classification of the literature on QFD--Types of research, difficulties and benefits," International Journal of Production Economics, Elsevier, vol. 114(2), pages 737-754, August.
    4. Han, Chang Hee & Kim, Jae Kyeong & Choi, Sang Hyun, 2004. "Prioritizing engineering characteristics in quality function deployment with incomplete information: A linear partial ordering approach," International Journal of Production Economics, Elsevier, vol. 91(3), pages 235-249, October.
    5. Govers, Cor P. M., 2001. "QFD not just a tool but a way of quality management," International Journal of Production Economics, Elsevier, vol. 69(2), pages 151-159, January.
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    2. Sheng-Hsun Hsu & Cheng-Fu Hsiao & Sang-Bing Tsai, 2018. "Constructing a consumption model of fine dining from the perspective of behavioral economics," PLOS ONE, Public Library of Science, vol. 13(4), pages 1-21, April.

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