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Towards a benchmarking paradigm in European water utilities

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  • R. Cunha Marques
  • Kristof De Witte

Abstract

This article explains the benefits of using benchmarking tools in the public sector to drive up performance. The authors examine the case of European water utilities, focusing on four countries: Portugal, Belgium, The Netherlands and the UK. They argue for the creation of a European ‘observatory’ to collect data, promote benchmarking and disseminate best practice in the water sector.

Suggested Citation

  • R. Cunha Marques & Kristof De Witte, 2010. "Towards a benchmarking paradigm in European water utilities," Public Money & Management, Taylor & Francis Journals, vol. 30(1), pages 42-48, January.
    • Handle: RePEc:taf:pubmmg:v:30:y:2010:i:1:p:42-48
    DOI: 10.1080/09540960903492364
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    References listed on IDEAS

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    1. PER AGRELL & Peter Bogetoft & Jørgen Tind, 2005. "DEA and Dynamic Yardstick Competition in Scandinavian Electricity Distribution," Journal of Productivity Analysis, Springer, vol. 23(2), pages 173-201, May.
    2. Powell, Kirsty & Szymanski, Stefan, 1997. "Regulation through comparative performance evaluation," Utilities Policy, Elsevier, vol. 6(4), pages 293-301, December.
    3. Yatchew, Adonis, 2001. "Incentive Regulation of Distributing Utilities Using Yardstick Competition," The Electricity Journal, Elsevier, vol. 14(1), pages 56-60.
    4. Antonioli, B. & Filippini, M., 2001. "The use of a variable cost function in the regulation of the Italian water industry," Utilities Policy, Elsevier, vol. 10(3-4), pages 181-187.
    5. Andrei Shleifer, 1985. "A Theory of Yardstick Competition," RAND Journal of Economics, The RAND Corporation, vol. 16(3), pages 319-327, Autumn.
    6. Marques, Rui Cunha, 2006. "A yardstick competition model for Portuguese water and sewerage services regulation," Utilities Policy, Elsevier, vol. 14(3), pages 175-184, September.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. D'Amore, Gabriella & Landriani, Loris & Lepore, Luigi & Testa, Maria, 2024. "A multi-criteria model for measuring the sustainability orientation of Italian water utilities," Utilities Policy, Elsevier, vol. 89(C).
    2. Vilarinho, Hermilio & D’Inverno, Giovanna & Nóvoa, Henriqueta & Camanho, Ana S., 2023. "The measurement of asset management performance of water companies," Socio-Economic Planning Sciences, Elsevier, vol. 87(PA).
    3. Romano, Giulia & Guerrini, Andrea & Campedelli, Bettina, 2015. "The new Italian water tariff method: A launching point for novel infrastructures or a backwards step?," Utilities Policy, Elsevier, vol. 34(C), pages 45-53.
    4. Henriques, Alda A. & Camanho, Ana S. & Amorim, Pedro & Silva, Jaime G., 2020. "Performance benchmarking using composite indicators to support regulation of the Portuguese wastewater sector," Utilities Policy, Elsevier, vol. 66(C).
    5. Cruz, Nuno Ferreira da & Carvalho, Pedro & Marques, Rui Cunha, 2013. "Disentangling the cost efficiency of jointly provided water and wastewater services," Utilities Policy, Elsevier, vol. 24(C), pages 70-77.
    6. Guerrini, Andrea & Romano, Giulia, 2013. "The process of tariff setting in an unstable legal framework: An Italian case study," Utilities Policy, Elsevier, vol. 24(C), pages 78-85.
    7. Landriani, Loris & Lepore, Luigi & D'Amore, Gabriella & Pozzoli, Stefano & Alvino, Federico, 2019. "Decorporatization of a municipal water utility: A case study from Italy," Utilities Policy, Elsevier, vol. 57(C), pages 43-47.
    8. Vilarinho, Hermilio & D’Inverno, Giovanna & Nóvoa, Henriqueta & Camanho, Ana S., 2023. "Performance analytics for regulation in retail water utilities: Guiding asset management by identifying peers and targets," Utilities Policy, Elsevier, vol. 82(C).
    9. Pinto, Francisco Silva & Simões, Pedro & Marques, Rui Cunha, 2017. "Raising the bar: The role of governance in performance assessments," Utilities Policy, Elsevier, vol. 49(C), pages 38-47.

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