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Performance evaluation of outsourcing decision using a BSC and fuzzy AHP approach: A case of the Indian coal mining organization by M., Modak, K., Pathak, K. K., Ghosh [Resour. Policy 52 (2017) 181–191]: Suggested modification

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  • Bhat, Shahid Ahmad
  • Kumar, Amit

Abstract

Modak et al. (Resour. Policy 52 (2017) 181–191) proposed an effective performance evaluation framework based on the balanced scorecard (BSC) and fuzzy analytic hierarchy process (FAHP) to measure the performance of the Indian coal mining organization on account of an outsourcing decision. In this approach, firstly a fuzzy pairwise comparison matrix is transformed into a crisp matrix and then the existing crisp analytic hierarchy process (AHP) approach is applied on the transformed crisp matrix. It is well-known fact that the crisp AHP approach can be applied only on the crisp pairwise comparison matrix. While, the crisp matrix, transformed by Modak et al. approach, is not a pairwise comparison matrix. Therefore, it is mathematically incorrect to use the approach, proposed by Modak et al., in its present form. It is pertinent to mention that Modak et al. approach will be valid only if the transformed crisp matrix is also a pairwise comparison matrix. Keeping the same in mind, the required modification is suggested in Modak et al. approach.

Suggested Citation

  • Bhat, Shahid Ahmad & Kumar, Amit, 2018. "Performance evaluation of outsourcing decision using a BSC and fuzzy AHP approach: A case of the Indian coal mining organization by M., Modak, K., Pathak, K. K., Ghosh [Resour. Policy 52 (2017) 181–19," Resources Policy, Elsevier, vol. 55(C), pages 29-30.
  • Handle: RePEc:eee:jrpoli:v:55:y:2018:i:c:p:29-30
    DOI: 10.1016/j.resourpol.2017.10.005
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    References listed on IDEAS

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    1. Yoram Wind & Thomas L. Saaty, 1980. "Marketing Applications of the Analytic Hierarchy Process," Management Science, INFORMS, vol. 26(7), pages 641-658, July.
    2. Modak, Mousumi & Pathak, Khanindra & Ghosh, Kunal Kanti, 2017. "Performance evaluation of outsourcing decision using a BSC and Fuzzy AHP approach: A case of the Indian coal mining organization," Resources Policy, Elsevier, vol. 52(C), pages 181-191.
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    Cited by:

    1. Flora Kulembayeva & Aruzhan Seitkaziyeva & Rakymzhan Yelshibayev, 2022. "Economic Efficiency of Outsourcing Business Models: A Comparative Assessment," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 75-88, March.

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