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Influence of demographics, psychographics, shopping orientation, mall shopping attitude and purchase patterns on mall patronage in India

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  • Kuruvilla, Shelja Jose
  • Joshi, Nishank

Abstract

Retail boom in India is generating considerable interest from within the country as well as abroad. This growth in retail has been fueled by the mushrooming of shopping malls across the country. Despite this very little is known about the characteristics of the Indian mall shoppers. Also of special interest is the behavior of heavy shoppers because regardless of the footfalls at the mall, if the money spent is low, the mall does not benefit. The purpose of this study, therefore, was to profile Indian mall consumers, identify characteristics differentiating the high rupee volume purchasers at the mall and to evolve a model that can help predict heavy rupee volume purchasers in a catchment.

Suggested Citation

  • Kuruvilla, Shelja Jose & Joshi, Nishank, 2010. "Influence of demographics, psychographics, shopping orientation, mall shopping attitude and purchase patterns on mall patronage in India," Journal of Retailing and Consumer Services, Elsevier, vol. 17(4), pages 259-269.
    • Handle: RePEc:eee:joreco:v:17:y:2010:i:4:p:259-269
    DOI: 10.1016/j.jretconser.2010.02.003
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    References listed on IDEAS

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    Cited by:

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    5. Singh, Harvinder & Prashar, Sanjeev, 2014. "Anatomy of shopping experience for malls in Mumbai: A confirmatory factor analysis approach," Journal of Retailing and Consumer Services, Elsevier, vol. 21(2), pages 220-228.
    6. MANCHANDA Rimple, 2020. "A Gendered Study Of Attitude Towards Money In Delhi Ncr," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 15(1), pages 115-126, April.
    7. Hamelin, Nicolas & Thaichon, Park, 2016. "Consumer motives and impact of western media on the Moroccan luxury buyer," Journal of Retailing and Consumer Services, Elsevier, vol. 32(C), pages 164-170.
    8. Patel, Jayesh D. & Bhatt, Nishith & Shukla, Yupal & Gadhavi, Dharmesh, 2015. "Antecedents of rural and urban consumers' propensity to outshop and product specific outshopping behaviour," Journal of Retailing and Consumer Services, Elsevier, vol. 26(C), pages 97-103.
    9. Gilboa, Shaked & Vilnai-Yavetz, Iris & Mitchell, Vince & Borges, Adilson & Frimpong, Kwabena & Belhsen, Nourdine, 2020. "Mall experiences are not universal: The moderating roles of national culture and mall industry age," Journal of Retailing and Consumer Services, Elsevier, vol. 57(C).
    10. Duong, Trang Thi-Thuy & Ngo, Liem Viet & Surachartkumtonkun, Jiraporn & Tran, Mai Dong & Northey, Gavin, 2023. "Less is more! A pathway to consumer's transcendence," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
    11. Anoop Kumar Gupta & A.V. Shukla, 2015. "Store Choice Behaviour for Consumer Durables in NCT-Delhi," Paradigm, , vol. 19(2), pages 152-169, December.
    12. Yiu, Chung Yim & Truong, Quan Le & Kou, Jiaying & Cheung, Ka Shing, 2024. "Retail rings of influence: Rethinking retail catchment analysis in the light of purchasing power," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).

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