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Cognitive control and socially desirable behavior: The role of interpersonal impact

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  • Pitesa, Marko
  • Thau, Stefan
  • Pillutla, Madan M.

Abstract

The current research reconciles two contradicting sets of findings on the role of cognitive control in socially desirable behaviors. One set of findings suggests that people are tempted by self-serving impulses and have to rely on cognitive control overriding such impulses to act in socially desirable ways. Another set of findings suggests people are guided by other-regarding impulses and cognitive control is not necessary to motivate socially desirable behaviors. We theorize that the dominant impulse is to behave in a socially desirable manner when the interpersonal impact of an action is salient, and that the dominant impulse is to behave in a self-serving manner when the interpersonal impact of an action is not salient. Studies 1–3 found that impairing participants’ cognitive control led to less socially desirable behavior when interpersonal impact was not salient, but more socially desirable behavior when interpersonal impact was salient. Study 4 demonstrates that behaving in a socially desirable manner causes cognitive control impairment when interpersonal impact is not salient. But, when interpersonal impact is salient, behaving in a self-serving manner impairs cognitive control. We discuss the implications of our findings for understanding and managing socially desirable behaviors.

Suggested Citation

  • Pitesa, Marko & Thau, Stefan & Pillutla, Madan M., 2013. "Cognitive control and socially desirable behavior: The role of interpersonal impact," Organizational Behavior and Human Decision Processes, Elsevier, vol. 122(2), pages 232-243.
  • Handle: RePEc:eee:jobhdp:v:122:y:2013:i:2:p:232-243
    DOI: 10.1016/j.obhdp.2013.08.003
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    References listed on IDEAS

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    1. Marko Pitesa & Stefan Thau, 2013. "Compliant sinners, obstinate saints: How power and self-focus determine the effectiveness of social influences in ethical decision making," Post-Print hal-00814614, HAL.
    2. Gino, Francesca & Schweitzer, Maurice E. & Mead, Nicole L. & Ariely, Dan, 2011. "Unable to resist temptation: How self-control depletion promotes unethical behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 115(2), pages 191-203, July.
    3. Pillutla, Madan M. & Chen, Xiao-Ping, 1999. "Social Norms and Cooperation in Social Dilemmas: The Effects of Context and Feedback, , ," Organizational Behavior and Human Decision Processes, Elsevier, vol. 78(2), pages 81-103, May.
    4. Jenni, Karen E & Loewenstein, George, 1997. "Explaining the "Identifiable Victim Effect."," Journal of Risk and Uncertainty, Springer, vol. 14(3), pages 235-257, May-June.
    5. Marko Pitesa & Stefan Thau, 2013. "Compliant sinners, obstinate saints: How power and self-focus determine the effectiveness of social influences in ethical decision making," Grenoble Ecole de Management (Post-Print) hal-00814614, HAL.
    6. Small, Deborah A & Loewenstein, George, 2003. "Helping a Victim or Helping the Victim: Altruism and Identifiability," Journal of Risk and Uncertainty, Springer, vol. 26(1), pages 5-16, January.
    7. Mead, N.L. & Baumeister, R.F. & Gino, F. & Schweitzer, M.E. & Ariely, D., 2009. "Too tired to tell the truth : Self-control resource depletion and dishonesty," Other publications TiSEM c60167a3-c3aa-4b83-9192-1, Tilburg University, School of Economics and Management.
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    3. van Dijke, M.H., 2014. "Understanding Immoral Conduct in Business Settings: A Behavioural Ethics Approach," ERIM Inaugural Address Series Research in Management EIA-2014-060-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam..
    4. Celse, Jérémy & Max, Sylvain & Steinel, Wolfgang & Soraperra, Ivan & Shalvi, Shaul, 2019. "Uncertain lies: How payoff uncertainty affects dishonesty," Journal of Economic Psychology, Elsevier, vol. 71(C), pages 117-125.

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