IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v167y2023ics0148296323005398.html
   My bibliography  Save this article

Founder versus agent CEOs: Effects of founder status and power on firm innovation and cost of capital

Author

Listed:
  • Kannan-Narasimhan, Rangapriya (Priya)
  • Wang, Ruixiang
  • Zhu, Pengcheng

Abstract

How does CEO founding status combined with CEO power jointly influence organizational outcomes? While several studies have separately explored the role of founding status on firm performance, as well as the role of CEO power on organizational outcomes, few have addressed how founding status combined with CEO power might jointly influence both positive and negative organizational outcomes. Based on a sample of 3055 firm-year observations from 501 publicly traded high-tech managed by 777 CEOs over the sample period of 15 years (1996 to 2010), we find that powerful founder CEOs enhance an organization’s innovation performance. However, having a powerful founder CEO is also likely to raise the firm’s cost of capital, resulting in lower investment returns and detrimental consequences for firm performance. Our findings have several theoretical and practical implications for understanding the impact of CEO status and power on a firm’s innovation and stock performance.

Suggested Citation

  • Kannan-Narasimhan, Rangapriya (Priya) & Wang, Ruixiang & Zhu, Pengcheng, 2023. "Founder versus agent CEOs: Effects of founder status and power on firm innovation and cost of capital," Journal of Business Research, Elsevier, vol. 167(C).
    • Handle: RePEc:eee:jbrese:v:167:y:2023:i:c:s0148296323005398
    DOI: 10.1016/j.jbusres.2023.114180
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296323005398
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jbusres.2023.114180?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. David J. TEECE, 2008. "Profiting from technological innovation: Implications for integration, collaboration, licensing and public policy," World Scientific Book Chapters, in: The Transfer And Licensing Of Know-How And Intellectual Property Understanding the Multinational Enterprise in the Modern World, chapter 5, pages 67-87, World Scientific Publishing Co. Pte. Ltd..
    2. Weijan Shan & Gordon Walker & Bruce Kogut, 1994. "Interfirm cooperation and startup innovation in the biotechnology industry," Strategic Management Journal, Wiley Blackwell, vol. 15(5), pages 387-394, June.
    3. Michael C. Jensen, 2010. "The Modern Industrial Revolution, Exit, and the Failure of Internal Control Systems," Journal of Applied Corporate Finance, Morgan Stanley, vol. 22(1), pages 43-58, January.
    4. Narayanan Jayaraman & Ajay Khorana & Edward Nelling & Jeffrey Covin, 2000. "CEO founder status and firm financial performance," Strategic Management Journal, Wiley Blackwell, vol. 21(12), pages 1215-1224, December.
    5. Bronwyn H. Hall & Adam Jaffe & Manuel Trajtenberg, 2005. "Market Value and Patent Citations," RAND Journal of Economics, The RAND Corporation, vol. 36(1), pages 16-38, Spring.
    6. Charlotte L. Schuster & Alexander T. Nicolai & Jeffrey G. Covin, 2020. "Are Founder-Led Firms Less Susceptible to Managerial Myopia?," Entrepreneurship Theory and Practice, , vol. 44(3), pages 391-421, May.
    7. Joon Mahn Lee & Byoung‐Hyoun Hwang & Hailiang Chen, 2017. "Are founder CEOs more overconfident than professional CEOs? Evidence from S&P 1500 companies," Strategic Management Journal, Wiley Blackwell, vol. 38(3), pages 751-769, March.
    8. A. Colin Cameron & Douglas L. Miller, 2010. "Robust Inference with Clustered Data," Working Papers 318, University of California, Davis, Department of Economics.
    9. Raghuram G. Rajan & Julie Wulf, 2006. "The Flattening Firm: Evidence from Panel Data on the Changing Nature of Corporate Hierarchies," The Review of Economics and Statistics, MIT Press, vol. 88(4), pages 759-773, November.
    10. Leonid Kogan & Dimitris Papanikolaou & Amit Seru & Noah Stoffman, 2017. "Technological Innovation, Resource Allocation, and Growth," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 132(2), pages 665-712.
    11. Xuan Tian & Tracy Yue Wang, 2014. "Tolerance for Failure and Corporate Innovation," The Review of Financial Studies, Society for Financial Studies, vol. 27(1), pages 211-255, January.
    12. Patricio Duran & Nadine Kammerlander & Marc van Essen & Thomas Zellweger, 2016. "Doing More with Less : Innovation Input and Output in Family Firms," Post-Print hal-02312103, HAL.
    13. Renée B. Adams & Heitor Almeida & Daniel Ferreira, 2005. "Powerful CEOs and Their Impact on Corporate Performance," The Review of Financial Studies, Society for Financial Studies, vol. 18(4), pages 1403-1432.
    14. Baranchuk, Nina & Kieschnick, Robert & Moussawi, Rabih, 2014. "Motivating innovation in newly public firms," Journal of Financial Economics, Elsevier, vol. 111(3), pages 578-588.
    15. Patricio Duran & Nadine Kammerlander & Marc van Essen & Thomas Zellweger, 2016. "Doing More with Less : Innovation Input and Output in Family Firms," Post-Print hal-02276703, HAL.
    16. Tsang, Albert & Wang, Kun Tracy & Liu, Simeng & Yu, Li, 2021. "Integrating corporate social responsibility criteria into executive compensation and firm innovation: International evidence," Journal of Corporate Finance, Elsevier, vol. 70(C).
    17. Sheikh, Shahbaz, 2018. "The impact of market competition on the relation between CEO power and firm innovation," Journal of Multinational Financial Management, Elsevier, vol. 44(C), pages 36-50.
    18. Morten Bennedsen & Kasper Meisner Nielsen & Francisco Perez-Gonzalez & Daniel Wolfenzon, 2007. "Inside the Family Firm: The Role of Families in Succession Decisions and Performance," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 122(2), pages 647-691.
    19. Sydney Finkelstein & Donald C. Hambrick, 1989. "Chief executive compensation: A study of the intersection of markets and political processes," Strategic Management Journal, Wiley Blackwell, vol. 10(2), pages 121-134, March.
    20. Ashish Sood & Gerard J. Tellis, 2009. "Do Innovations Really Pay Off? Total Stock Market Returns to Innovation," Marketing Science, INFORMS, vol. 28(3), pages 442-456, 05-06.
    21. Alexandra Dawson & Imants Paeglis & Nilanjan Basu, 2018. "Founder as Steward or Agent? A Study of Founder Ownership and Firm Value," Entrepreneurship Theory and Practice, , vol. 42(6), pages 886-910, November.
    22. Sariol, Ana M. & Abebe, Michael A., 2017. "The influence of CEO power on explorative and exploitative organizational innovation," Journal of Business Research, Elsevier, vol. 73(C), pages 38-45.
    23. Duru, Augustine & Iyengar, Raghavan J. & Zampelli, Ernest M., 2016. "The dynamic relationship between CEO duality and firm performance: The moderating role of board independence," Journal of Business Research, Elsevier, vol. 69(10), pages 4269-4277.
    24. Fahlenbrach, Rüdiger, 2009. "Founder-CEOs, Investment Decisions, and Stock Market Performance," Journal of Financial and Quantitative Analysis, Cambridge University Press, vol. 44(2), pages 439-466, April.
    25. Antonio Falato & Dan Li & Todd Milbourn, 2015. "Which Skills Matter in the Market for CEOs? Evidence from Pay for CEO Credentials," Management Science, INFORMS, vol. 61(12), pages 2845-2869, December.
    26. Peter Kien Pham & Jo-Ann Suchard & Jason Zein, 2012. "Corporate Governance and the Cost of Capital: Evidence from Australian Companies," Journal of Applied Corporate Finance, Morgan Stanley, vol. 24(3), pages 84-93, September.
    27. Carl Shapiro, 2001. "Navigating the Patent Thicket: Cross Licenses, Patent Pools, and Standard Setting," NBER Chapters, in: Innovation Policy and the Economy, Volume 1, pages 119-150, National Bureau of Economic Research, Inc.
    28. Michael L. Tushman & Elaine Romanelli, 1983. "Uncertainty, Social Location and Influence in Decision Making: A Sociometric Analysis," Management Science, INFORMS, vol. 29(1), pages 12-23, January.
    29. Gautam Ahuja & Riitta Katila, 2001. "Technological acquisitions and the innovation performance of acquiring firms: a longitudinal study," Strategic Management Journal, Wiley Blackwell, vol. 22(3), pages 197-220, March.
    30. Teresa Nelson, 2003. "The persistence of founder influence: management, ownership, and performance effects at initial public offering," Strategic Management Journal, Wiley Blackwell, vol. 24(8), pages 707-724, August.
    31. Friar, John H & Meyer, Marc H, 2003. "Entrepreneurship and Start-Ups in the Boston Region: Factors differentiating High-Growth Ventures from Micro-ventures," Small Business Economics, Springer, vol. 21(2), pages 145-152, September.
    32. Richard Lambert & Christian Leuz & Robert E. Verrecchia, 2007. "Accounting Information, Disclosure, and the Cost of Capital," Journal of Accounting Research, Wiley Blackwell, vol. 45(2), pages 385-420, May.
    33. Christophe Boone & Boris Lokshin & Hannes Guenter & René Belderbos, 2019. "Top management team nationality diversity, corporate entrepreneurship, and innovation in multinational firms," Strategic Management Journal, Wiley Blackwell, vol. 40(2), pages 277-302, February.
    34. Norman R. Smith & John B. Miner, 1983. "Type of entrepreneur, type of firm, and managerial motivation: Implications for organizational life cycle theory," Strategic Management Journal, Wiley Blackwell, vol. 4(4), pages 325-340, October.
    35. Rebecca Henderson & Iain Cockburn, 1994. "Measuring Competence? Exploring Firm Effects in Pharmaceutical Research," Strategic Management Journal, Wiley Blackwell, vol. 15(S1), pages 63-84, December.
    36. Gao, Ning & Jain, Bharat A., 2011. "Founder CEO management and the long-run investment performance of IPO firms," Journal of Banking & Finance, Elsevier, vol. 35(7), pages 1669-1682, July.
    37. repec:bla:jfinan:v:58:y:2003:i:3:p:1301-1327 is not listed on IDEAS
    38. Seungho Choi & Gerry McNamara, 2018. "Repeating a familiar pattern in a new way: The effect of exploitation and exploration on knowledge leverage behaviors in technology acquisitions," Strategic Management Journal, Wiley Blackwell, vol. 39(2), pages 356-378, February.
    39. He, Lerong, 2008. "Do founders matter? A study of executive compensation, governance structure and firm performance," Journal of Business Venturing, Elsevier, vol. 23(3), pages 257-279, May.
    40. Bessen, James, 2008. "The value of U.S. patents by owner and patent characteristics," Research Policy, Elsevier, vol. 37(5), pages 932-945, June.
    41. Begley, Thomas M. & Boyd, David P., 1987. "Psychological characteristics associated with performence in entrepreneurial firms and smaller businesses," Journal of Business Venturing, Elsevier, vol. 2(1), pages 79-93.
    42. James G. March, 1991. "Exploration and Exploitation in Organizational Learning," Organization Science, INFORMS, vol. 2(1), pages 71-87, February.
    43. Antounian, Christelle & Dah, Mustafa A. & Harakeh, Mostafa, 2021. "Excessive managerial entrenchment, corporate governance, and firm performance," Research in International Business and Finance, Elsevier, vol. 56(C).
    44. D. G. DeBoskey & Yan Luo & Linying Zhou, 2019. "CEO power, board oversight, and earnings announcement tone," Review of Quantitative Finance and Accounting, Springer, vol. 52(2), pages 657-680, February.
    45. Judith L. Walls & Pascual Berrone, 2017. "The Power of One to Make a Difference: How Informal and Formal CEO Power Affect Environmental Sustainability," Journal of Business Ethics, Springer, vol. 145(2), pages 293-308, October.
    46. Anil Shivdasani & David Yermack, 1999. "CEO Involvement in the Selection of New Board Members: An Empirical Analysis," Journal of Finance, American Finance Association, vol. 54(5), pages 1829-1853, October.
    47. Berger, Philip G & Ofek, Eli & Yermack, David L, 1997. "Managerial Entrenchment and Capital Structure Decisions," Journal of Finance, American Finance Association, vol. 52(4), pages 1411-1438, September.
    48. Fama, Eugene F. & French, Kenneth R., 1997. "Industry costs of equity," Journal of Financial Economics, Elsevier, vol. 43(2), pages 153-193, February.
    49. Adams, Renée & Almeida, Heitor & Ferreira, Daniel, 2009. "Understanding the relationship between founder-CEOs and firm performance," Journal of Empirical Finance, Elsevier, vol. 16(1), pages 136-150, January.
    50. A. Colin Cameron & Douglas L. Miller, 2010. "Robust Inference with Clustered Data," Working Papers 107, University of California, Davis, Department of Economics.
    51. Collins, Denton & Huang, Henry, 2011. "Management entrenchment and the cost of equity capital," Journal of Business Research, Elsevier, vol. 64(4), pages 356-362, April.
    52. Ting, Hsiu-I, 2013. "CEO turnover and shareholder wealth: Evidence from CEO power in Taiwan," Journal of Business Research, Elsevier, vol. 66(12), pages 2466-2472.
    53. Mazzoleni, Roberto & Nelson, Richard R., 1998. "The benefits and costs of strong patent protection: a contribution to the current debate," Research Policy, Elsevier, vol. 27(3), pages 273-284, July.
    54. Lucian Arye Bebchuk & Jesse M. Fried, 2003. "Executive Compensation as an Agency Problem," Journal of Economic Perspectives, American Economic Association, vol. 17(3), pages 71-92, Summer.
    55. Richard A. D'Aveni, 1990. "Top Managerial Prestige and Organizational Bankruptcy," Organization Science, INFORMS, vol. 1(2), pages 121-142, May.
    56. Cardon, Melissa S. & Zietsma, Charlene & Saparito, Patrick & Matherne, Brett P. & Davis, Carolyn, 2005. "A tale of passion: New insights into entrepreneurship from a parenthood metaphor," Journal of Business Venturing, Elsevier, vol. 20(1), pages 23-45, January.
    57. Lee, Joon Mahn & Kim, Jongsoo & Bae, Joonhyung, 2020. "Founder CEOs and innovation: Evidence from CEO sudden deaths in public firms," Research Policy, Elsevier, vol. 49(1).
    58. Feifei Zhu, 2014. "Corporate Governance and the Cost of Capital: An International Study," International Review of Finance, International Review of Finance Ltd., vol. 14(3), pages 393-429, September.
    59. Vivian W. Fang & Xuan Tian & Sheri Tice, 2014. "Does Stock Liquidity Enhance or Impede Firm Innovation?," Journal of Finance, American Finance Association, vol. 69(5), pages 2085-2125, October.
    60. Palash Deb & Johan Wiklund, 2017. "The Effects of CEO Founder Status and Stock Ownership on Entrepreneurial Orientation in Small Firms," Journal of Small Business Management, Taylor & Francis Journals, vol. 55(1), pages 32-55, January.
    61. Rezaul Kabir & Dolph Cantrijn & Andreas Jeunink, 1997. "Takeover Defenses, Ownership Structure And Stock Returns In The Netherlands: An Empirical Analysis," Strategic Management Journal, Wiley Blackwell, vol. 18(2), pages 97-109, February.
    62. Chen, Zhihong & Huang, Yuan & Wei, K. C. John, 2013. "Executive Pay Disparity and the Cost of Equity Capital," Journal of Financial and Quantitative Analysis, Cambridge University Press, vol. 48(3), pages 849-885, June.
    63. Hirschey, Mark & Richardson, Vernon J., 2004. "Are scientific indicators of patent quality useful to investors?," Journal of Empirical Finance, Elsevier, vol. 11(1), pages 91-107, January.
    64. Noam Wasserman, 2003. "Founder-CEO Succession and the Paradox of Entrepreneurial Success," Organization Science, INFORMS, vol. 14(2), pages 149-172, April.
    65. Busenitz, Lowell W. & Barney, Jay B., 1997. "Differences between entrepreneurs and managers in large organizations: Biases and heuristics in strategic decision-making," Journal of Business Venturing, Elsevier, vol. 12(1), pages 9-30, January.
    66. Brian K. Boyd, 1995. "CEO duality and firm performance: A contingency model," Strategic Management Journal, Wiley Blackwell, vol. 16(4), pages 301-312.
    67. Thomas Keil & Markku Maula & Evangelos Syrigos, 2017. "CEO Entrepreneurial Orientation, Entrenchment, and Firm Value Creation," Entrepreneurship Theory and Practice, , vol. 41(4), pages 475-504, July.
    68. Bebchuk, Lucian A. & Fried, Jesse M., 2003. "Executive Compensation as an Agency Problem," Berkeley Olin Program in Law & Economics, Working Paper Series qt81q3136r, Berkeley Olin Program in Law & Economics.
    69. Randoy, Trond & Goel, Sanjay, 2003. "Ownership structure, founder leadership, and performance in Norwegian SMEs: implications for financing entrepreneurial opportunities," Journal of Business Venturing, Elsevier, vol. 18(5), pages 619-637, September.
    70. Belén Villalonga & Raphael Amit, 2009. "How Are U.S. Family Firms Controlled?," The Review of Financial Studies, Society for Financial Studies, vol. 22(8), pages 3047-3091, August.
    71. Darius Palia & S. Ravid & Chia-Jane Wang, 2008. "Founders versus non-founders in large companies: financial incentives and the call for regulation," Journal of Regulatory Economics, Springer, vol. 33(1), pages 55-86, February.
    72. Jonathan D. Arthurs & Lowell W. Busenitz, 2003. "The Boundaries and Limitations of Agency Theory and Stewardship Theory in the Venture Capitalist/Entrepreneur Relationship," Entrepreneurship Theory and Practice, , vol. 28(2), pages 145-162, March.
    73. Chrisostomos Florackis & Aydin Ozkan, 2009. "The Impact of Managerial Entrenchment on Agency Costs: An Empirical Investigation Using UK Panel Data," European Financial Management, European Financial Management Association, vol. 15(3), pages 497-528, June.
    74. Ronald C. Anderson & David M. Reeb, 2003. "Founding‐Family Ownership and Firm Performance: Evidence from the S&P 500," Journal of Finance, American Finance Association, vol. 58(3), pages 1301-1328, June.
    75. Ronald W. Masulis & Shawn Mobbs, 2011. "Are All Inside Directors the Same? Evidence from the External Directorship Market," Journal of Finance, American Finance Association, vol. 66(3), pages 823-872, June.
    76. Xu, Zhaoxia, 2020. "Economic policy uncertainty, cost of capital, and corporate innovation," Journal of Banking & Finance, Elsevier, vol. 111(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Michael A. Abebe & Pingshu Li & Keshab Acharya & Joshua J. Daspit, 2020. "The founder chief executive officer: A review of current insights and directions for future research," Corporate Governance: An International Review, Wiley Blackwell, vol. 28(6), pages 406-436, November.
    2. Sun, Lan & Liu, Shaobo & Ouyang, Ruolan & Zhao, Yang, 2024. "Innovation at the helm: Decoding founder-manager influence in Chinese family firms," Pacific-Basin Finance Journal, Elsevier, vol. 85(C).
    3. Sanjukta Brahma & Fotini Economou, 2024. "CEO power and corporate strategies: a review of the literature," Review of Quantitative Finance and Accounting, Springer, vol. 62(3), pages 1069-1143, April.
    4. Alexandra Dawson & Imants Paeglis & Nilanjan Basu, 2018. "Founder as Steward or Agent? A Study of Founder Ownership and Firm Value," Entrepreneurship Theory and Practice, , vol. 42(6), pages 886-910, November.
    5. Charlotte L. Schuster & Alexander T. Nicolai & Jeffrey G. Covin, 2020. "Are Founder-Led Firms Less Susceptible to Managerial Myopia?," Entrepreneurship Theory and Practice, , vol. 44(3), pages 391-421, May.
    6. Qian Wang & Xiaojie Pei & Huigang Liang, 2022. "Founder CEO, CEO Characteristics, and Firm Innovation Efficiency: An Empirical Study of China’s GEM-Listed Companies," Sustainability, MDPI, vol. 14(14), pages 1-22, July.
    7. Gunasekarage, Abeyratna & Luong, Hoa & Truong, Thanh Tan, 2020. "Growth and market share matrix, CEO power, and firm performance," Pacific-Basin Finance Journal, Elsevier, vol. 59(C).
    8. Gao, Ning & Jain, Bharat A., 2011. "Founder CEO management and the long-run investment performance of IPO firms," Journal of Banking & Finance, Elsevier, vol. 35(7), pages 1669-1682, July.
    9. Collewaert, Veroniek & Vanacker, Tom & Anseel, Frederik & Bourgois, Dries, 2021. "The sandwich game: Founder-CEOs and forecasting as impression management," Journal of Business Venturing, Elsevier, vol. 36(1).
    10. Wu, Chloe Yu-Hsuan & Hsu, Hwa-Hsien, 2018. "Founders and board structure: Evidence from UK IPO firms," International Review of Financial Analysis, Elsevier, vol. 56(C), pages 19-31.
    11. Michael A. Abebe & Keshab Acharya, 2022. "Founder CEOs and corporate environmental violations: Evidence from S&P 1500 firms," Business Strategy and the Environment, Wiley Blackwell, vol. 31(3), pages 1204-1219, March.
    12. Naeem Tabassum & Satwinder Singh, 2020. "Corporate Governance and Organisational Performance," Springer Books, Springer, number 978-3-030-48527-6, October.
    13. Edward Lawrence & Yuka Nishikawa & Arun Upadhyay, 2024. "Do firms led by founders take higher risk?," The Financial Review, Eastern Finance Association, vol. 59(3), pages 687-717, August.
    14. HONJO Yuji & IKEDA Yuya & KURIHARA Koki, 2024. "Founder-CEO Resistance and Ambition: An empirical analysis of firm survival in Japanese junior stock markets," Discussion papers 24060, Research Institute of Economy, Trade and Industry (RIETI).
    15. Lee, Joon Mahn & Kim, Jongsoo & Bae, Joonhyung, 2020. "Founder CEOs and innovation: Evidence from CEO sudden deaths in public firms," Research Policy, Elsevier, vol. 49(1).
    16. Chen, Fu Chen & Indiran, Logaiswari Indiran & Abdul Kohar, Umar Haiyat Abdul Kohar, 2023. "Disruptive Innovation (DI) and Chief Executive Officer(CEO): A synthetic literature review," MPRA Paper 119321, University Library of Munich, Germany, revised 26 Oct 2023.
    17. Carmen Barroso-Castro & Marta Domínguez de la Concha Castañeda & Mª de los Ángeles Rodríguez Serrano, 2022. "Listed SMEs and innovation: the role of founding board members," International Entrepreneurship and Management Journal, Springer, vol. 18(2), pages 901-934, June.
    18. Jain, Bharat A. & Li, Joanne & Shao, Yingying, 2013. "Governance, product market competition and cash management in IPO firms," Journal of Banking & Finance, Elsevier, vol. 37(6), pages 2052-2068.
    19. Keivan Aghasi & Massimo G. Colombo & Cristina Rossi‐Lamastra, 2022. "Post‐Acquisition Retention of Target Founder‐CEOs: Looking Beneath the Surface," Journal of Management Studies, Wiley Blackwell, vol. 59(4), pages 958-997, June.
    20. Francisco Javier Forcadell & Fernando Úbeda, 2022. "Individual entrepreneurial orientation and performance: the mediating role of international entrepreneurship," International Entrepreneurship and Management Journal, Springer, vol. 18(2), pages 875-900, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:167:y:2023:i:c:s0148296323005398. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.