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Model of passenger behavior choice under flight delay based on dynamic reference point

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  • Jiang, Hong
  • Ren, Xinhui

Abstract

Flight delay has always been a concern of scholars, but in previous studies, there has been little discussion of passenger behavior choice after flight delay. The paper based on the prospect theory, taking the Beijing-Shanghai route as an example, constructs the passenger behavior choice model under flight delay, and in order to explore the decision-making behavior of passengers with different attributes under different delay scenarios. The results show that the reference point of passengers' behavioral decision-making is dynamic due to different delay scenarios and passengers' attributes. For the same reason, passengers have different behavioral choices when encountering flight delay. Through empirical analysis, it is found that the choice of passengers based on prospect theory is in line with the actual choice of passengers. The choice model proposed in the paper can effectively describe the passenger's choice behavior.

Suggested Citation

  • Jiang, Hong & Ren, Xinhui, 2019. "Model of passenger behavior choice under flight delay based on dynamic reference point," Journal of Air Transport Management, Elsevier, vol. 75(C), pages 51-60.
  • Handle: RePEc:eee:jaitra:v:75:y:2019:i:c:p:51-60
    DOI: 10.1016/j.jairtraman.2018.11.008
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    References listed on IDEAS

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    1. Daniel Kahneman & Amos Tversky, 2013. "Prospect Theory: An Analysis of Decision Under Risk," World Scientific Book Chapters, in: Leonard C MacLean & William T Ziemba (ed.), HANDBOOK OF THE FUNDAMENTALS OF FINANCIAL DECISION MAKING Part I, chapter 6, pages 99-127, World Scientific Publishing Co. Pte. Ltd..
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    3. de Palma, André & Picard, Nathalie, 2005. "Route choice decision under travel time uncertainty," Transportation Research Part A: Policy and Practice, Elsevier, vol. 39(4), pages 295-324, May.
    4. Usami, Munekatsu & Manabe, Masashi & Kimura, Shin, 2017. "Airport choice and flight connectivity among domestic and international passengers – Empirical analysis using passenger movement survey data in Japan," Journal of Air Transport Management, Elsevier, vol. 58(C), pages 15-20.
    5. Wen, Chieh-Hua & Yeh, Yao, 2017. "Modeling air travelers’ choice of flight departure and return dates on long holiday weekends," Journal of Air Transport Management, Elsevier, vol. 65(C), pages 220-225.
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    Cited by:

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    2. Alessandro V. M. Oliveira & Bruno F. Oliveira & Moises D. Vassallo, 2024. "Airport service quality perception and flight delays: examining the influence of psychosituational latent traits of respondents in passenger satisfaction surveys," Papers 2401.02139, arXiv.org.
    3. Oliveira, Alessandro V.M. & Oliveira, Bruno F. & Vassallo, Moisés D., 2023. "Airport service quality perception and flight delays: Examining the influence of psychosituational latent traits of respondents in passenger satisfaction surveys," Research in Transportation Economics, Elsevier, vol. 102(C).
    4. Shugang Li & Qian Dou & Hui Chen & Zhaoxu Yu, 2023. "The Impact of Consumer’s Adaptation to the Creative Culture of Theme Parks on Review Usefulness," Sustainability, MDPI, vol. 15(17), pages 1-26, August.

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