The impact of COVID-19 on tourism: Analysis of online reviews in the airlines sector
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DOI: 10.1016/j.jairtraman.2022.102277
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Cited by:
- Kim, Dohun & Lim, Chaehwan & Ha, Hun-Koo, 2024. "Comparative analysis of changes in passenger's perception for airline companies' service quality before and during COVID-19 using topic modeling," Journal of Air Transport Management, Elsevier, vol. 115(C).
- Katarzyna Bilińska & Barbara Pabian & Aleksander Pabian & Beata Reformat, 2023. "Development Trends and Potential in the Field of Virtual Tourism after the COVID-19 Pandemic: Generation Z Example," Sustainability, MDPI, vol. 15(3), pages 1-13, January.
- Katsumata, Sotaro & Nishimoto, Akihiro & Kannan, P.K., 2023. "Brand competitiveness and resilience to exogenous shock: Usage of smartphone apps during the COVID-19 pandemic," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
- Pereira, Francisco & Costa, Joana Martinho & Ramos, Ricardo & Raimundo, António, 2023. "The impact of the COVID-19 pandemic on airlines’ passenger satisfaction," Journal of Air Transport Management, Elsevier, vol. 112(C).
- Liu, Xiao & Li, Ming-Yang, 2024. "Sustainable service product design method: Focus on customer demands and triple bottom line," Journal of Retailing and Consumer Services, Elsevier, vol. 80(C).
- Wandelt, Sebastian & Sun, Xiaoqian & Zhang, Anming, 2023. "On the contagion leakage via incoming flights during China’s aviation policies in the fight against COVID-19," Journal of Air Transport Management, Elsevier, vol. 108(C).
- Larissa M. Batrancea & Anca Nichita & Andreas-Daniel Cocis, 2022. "Financial Performance and Sustainable Corporate Reputation: Empirical Evidence from the Airline Business," Sustainability, MDPI, vol. 14(20), pages 1-15, October.
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Keywords
COVID-19; Coronavirus; Pandemic; Tourism; Airlines; Online reviews;All these keywords.
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