IDEAS home Printed from https://ideas.repec.org/a/eee/ininma/v38y2018i1p77-85.html
   My bibliography  Save this article

Modeling information and communication technology use continuance behavior: Are there differences between users on basis of their status?

Author

Listed:
  • Kaba, Bangaly

Abstract

In the global information society, the importance of the Internet cannot be overemphasized. Unfortunately, in 2016, recent statistics of international telecommunications union showed that nearly 15% of people in Africa are Internet users (ITU, 2016). This relative low Internet penetration rate signals a problem. Tremendous efforts have been made to provide Internet to people. Policy makers often make the implicit assumption that the advantaged and disadvantaged people will respond to the same technology in similar ways (Hoffman et al., 2001). The purpose of this study is to propose a model explaining the Internet use continuance and then distinguish internet users’ continuance behaviors on the basis of their socio-economic status. Ultimately, we will determine what prevents the socio-economically disadvantaged from sustainably exploring digital opportunities. Data were collected through a survey. as Hsieh et al. (2008), we recommend a group alignment strategy to substitute the typical generic policy that does not distinguish ICT users and treat them as the same and offers a single invariant solution to all populations. The theoretical and practical implications are also described.

Suggested Citation

  • Kaba, Bangaly, 2018. "Modeling information and communication technology use continuance behavior: Are there differences between users on basis of their status?," International Journal of Information Management, Elsevier, vol. 38(1), pages 77-85.
  • Handle: RePEc:eee:ininma:v:38:y:2018:i:1:p:77-85
    DOI: 10.1016/j.ijinfomgt.2017.08.007
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0268401217303717
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.ijinfomgt.2017.08.007?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. repec:pri:cpanda:wp17%20-%20dimaggio,%20hargittai,%20neuman,%20robinson is not listed on IDEAS
    2. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    3. Jarvis, Cheryl Burke & MacKenzie, Scott B & Podsakoff, Philip M, 2003. "A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 30(2), pages 199-218, September.
    4. Paul DiMaggio & Eszter Hargittai & W. Russell Neuman & John P. Robinson, 2001. "Social Implications of the Internet," Working Papers 159, Princeton University, Woodrow Wilson School of Public and International Affairs, Center for Arts and Cultural Policy Studies..
    5. Shirley Taylor & Peter A. Todd, 1995. "Understanding Information Technology Usage: A Test of Competing Models," Information Systems Research, INFORMS, vol. 6(2), pages 144-176, June.
    6. Liao, Chechen & Palvia, Prashant & Chen, Jain-Liang, 2009. "Information technology adoption behavior life cycle: Toward a Technology Continuance Theory (TCT)," International Journal of Information Management, Elsevier, vol. 29(4), pages 309-320.
    7. Paul DiMaggio & Eszter Hargittai & W. Russell Neuman & John P. Robinson, 2001. "Social Implications of the Internet," Working Papers 159, Princeton University, School of Public and International Affairs, Center for Arts and Cultural Policy Studies..
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sodhro, Ali Hassan & Luo, Zongwei & Sangaiah, Arun Kumar & Baik, Sung Wook, 2019. "Mobile edge computing based QoS optimization in medical healthcare applications," International Journal of Information Management, Elsevier, vol. 45(C), pages 308-318.
    2. John Coffie Azamela & Zhiwei Tang & Owusu Ackah & Swanzy Awozum, 2022. "Assessing the Antecedents of E-Government Adoption: A Case of the Ghanaian Public Sector," SAGE Open, , vol. 12(2), pages 21582440221, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dohse, Dirk & Lim, Cheng Yee, 2016. "Macro-geographic location and internet adoption in poor countries: What is behind the persistent digital gap?," Kiel Working Papers 2067, Kiel Institute for the World Economy (IfW Kiel).
    2. Lu, Chih-Cheng & Wu, Ing-Long & Hsiao, Wei-Hung, 2019. "Developing customer product loyalty through mobile advertising: Affective and cognitive perspectives," International Journal of Information Management, Elsevier, vol. 47(C), pages 101-111.
    3. Allam, Hesham & Bliemel, Michael & Spiteri, Louise & Blustein, James & Ali-Hassan, Hossam, 2019. "Applying a multi-dimensional hedonic concept of intrinsic motivation on social tagging tools: A theoretical model and empirical validation," International Journal of Information Management, Elsevier, vol. 45(C), pages 211-222.
    4. Pierdzioch, Christian & Emrich, Eike, 2014. "Internet und die Bindung Ehrenamtlicher am Beispiel des Deutschen Roten Kreuzes," Working Papers of the European Institute for Socioeconomics 5, European Institute for Socioeconomics (EIS), Saarbrücken.
    5. Steiner, Michael & Wiegand, Nico & Eggert, Andreas & Backhaus, Klaus, 2016. "Platform adoption in system markets: The roles of preference heterogeneity and consumer expectations," International Journal of Research in Marketing, Elsevier, vol. 33(2), pages 276-296.
    6. Gérard Cliquet & Christine Gonzalez & Élodie Huré & Karine Picot-Coupey, 2013. "Validation d’un modèle d’intention de magasiner avec le smartphone : implications pour les concepteurs de services mobiles," Economics Working Paper Archive (University of Rennes & University of Caen) 201342, Center for Research in Economics and Management (CREM), University of Rennes, University of Caen and CNRS.
    7. Ingrid Gottschalk & Stefan Kirn, 2013. "Cloud Computing As a Tool for Enhancing Ecological Goals?," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 5(5), pages 299-313, October.
    8. Wen-Lung Shiau & Yogesh K. Dwivedi, 2013. "Citation and co-citation analysis to identify core and emerging knowledge in electronic commerce research," Scientometrics, Springer;Akadémiai Kiadó, vol. 94(3), pages 1317-1337, March.
    9. Pan, Jing Yu & Liu, Dahai, 2022. "Mask-wearing intentions on airplanes during COVID-19 – Application of theory of planned behavior model," Transport Policy, Elsevier, vol. 119(C), pages 32-44.
    10. Hasan, Rajibul & Lowe, Ben & Petrovici, Dan, 2020. "Consumer adoption of pro-poor service innovations in subsistence marketplaces," Journal of Business Research, Elsevier, vol. 121(C), pages 461-475.
    11. Paul Juinn Bing Tan, 2013. "Applying the UTAUT to Understand Factors Affecting the Use of English E-Learning Websites in Taiwan," SAGE Open, , vol. 3(4), pages 21582440135, October.
    12. Chen, Shih-Chih & Hung, Chung-Wen, 2016. "Elucidating the factors influencing the acceptance of green products: An extension of theory of planned behavior," Technological Forecasting and Social Change, Elsevier, vol. 112(C), pages 155-163.
    13. Venkatesh, Viswanath & Maruping, Likoebe M. & Brown, Susan A., 2006. "Role of time in self-prediction of behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 100(2), pages 160-176, July.
    14. Yanina Welp & Ferran Urgell & Eduard Aibar, 2007. "From Bureaucratic Administration to Network Administration? An Empirical Study on E-Government Focus on Catalonia," Public Organization Review, Springer, vol. 7(4), pages 299-316, December.
    15. Garima Malik & A. Sajeevan Rao, 2019. "Extended expectation-confirmation model to predict continued usage of ODR/ride hailing apps: role of perceived value and self-efficacy," Information Technology & Tourism, Springer, vol. 21(4), pages 461-482, December.
    16. Riffat Ara Zannat Tama & Md Mahmudul Hoque & Ying Liu & Mohammad Jahangir Alam & Mark Yu, 2023. "An Application of Partial Least Squares Structural Equation Modeling (PLS-SEM) to Examining Farmers’ Behavioral Attitude and Intention towards Conservation Agriculture in Bangladesh," Agriculture, MDPI, vol. 13(2), pages 1-22, February.
    17. Borhan, Muhamad Nazri & Ibrahim, Ahmad Nazrul Hakimi & Miskeen, Manssour A. Abdulasalm, 2019. "Extending the theory of planned behaviour to predict the intention to take the new high-speed rail for intercity travel in Libya: Assessment of the influence of novelty seeking, trust and external inf," Transportation Research Part A: Policy and Practice, Elsevier, vol. 130(C), pages 373-384.
    18. Stan Geertman & John Stillwell, 2020. "Planning support science: Developments and challenges," Environment and Planning B, , vol. 47(8), pages 1326-1342, October.
    19. Fernanda Leão Ramos & Jorge Brantes Ferreira & Angilberto Sabino de Freitas & Juliana Werneck Rodrigues, 2018. "The Effect of Trust in the Intention to Use m-banking," Brazilian Business Review, Fucape Business School, vol. 15(2), pages 175-191, March.
    20. Sefa Awaworyi Churchill & Davidson Okai & Alberto Posso, 2016. "Internet Use and Ethnic Heterogeneity in a Cross-Section of Countries," Economic Papers, The Economic Society of Australia, vol. 35(1), pages 59-72, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:ininma:v:38:y:2018:i:1:p:77-85. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/international-journal-of-information-management .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.