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Exploring associations between young adults’ facebook use and psychological well-being: A goal hierarchy approach

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  • Jung, Yoonhyuk
  • Pawlowski, Suzanne D.
  • Kim, Hee-Woong

Abstract

There is scant research on the broader outcomes of IT in users’ life contexts beyond adoption. This study uses a goal hierarchy approach to deepen our understanding of the relationship between the use of Facebook and psychological well-being (PWB) in young adults. The study applies a mixed-method design that combines means-end analysis and regression analysis to examine data collected from laddering interviews with 161 Facebook users. The means-end chain analysis provided knowledge of the hierarchical goal structure in Facebook (i.e., activities→mediated goals→ultimate goals). Regression analysis was used to identify the relationships between the ultimate goals of Facebook use (e.g., psychological stability, belongingness) and the dimensions of PWB (e.g., self-acceptance, autonomy). The findings explain the significant association of Facebook use with well-being and the dual outcomes of enjoyment (positive in SNS; negative in users’ lives). Prior research focused on relationships among abstract factors, but this study delivers a more specific and nuanced explanation of user behavior on SNSs by providing knowledge of how specific Facebook activities relate to goals and PWB.

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  • Jung, Yoonhyuk & Pawlowski, Suzanne D. & Kim, Hee-Woong, 2017. "Exploring associations between young adults’ facebook use and psychological well-being: A goal hierarchy approach," International Journal of Information Management, Elsevier, vol. 37(1), pages 1391-1404.
    • Handle: RePEc:eee:ininma:v:37:y:2017:i:1:p:1391-1404
    DOI: 10.1016/j.ijinfomgt.2016.10.005
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    1. Mamonov, Stanislav & Benbunan-Fich, Raquel, 2017. "Exploring factors affecting social e-commerce service adoption: The case of Facebook Gifts," International Journal of Information Management, Elsevier, vol. 37(6), pages 590-600.
    2. Nam, Jinyoung & Jung, Yoonhyuk, 2022. "Exploring fans’ participation in digital media: Transcreation of webtoons," Telecommunications Policy, Elsevier, vol. 46(10).
    3. Park, Jonghwa & Han, Kyunghyun, 2024. "Exploring Small Entrepreneurs' Goals in Electronic Commerce Ecosystem: A Goal Hierarchy Approach," 24th ITS Biennial Conference, Seoul 2024. New bottles for new wine: digital transformation demands new policies and strategies 302510, International Telecommunications Society (ITS).
    4. Hattingh, Marie & Dhir, Amandeep & Ractham, Peter & Ferraris, Alberto & Yahiaoui, Dorra, 2022. "Factors mediating social media-induced fear of missing out (FoMO) and social media fatigue: A comparative study among Instagram and Snapchat users," Technological Forecasting and Social Change, Elsevier, vol. 185(C).

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