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Implementing telemedicine through eListening in hospital-in-the-home units

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  • Cegarra-Navarro, Juan-Gabriel
  • Sánchez-Polo, Maria Teresa

Abstract

Listening to patients and translating what is heard into an action plan is a mark of a successful hospital-in-the-home unit. This paper recommends eListening as the core element for hospital-in-the-home unit performance and illustrates this suggestion with an empirical study. In order to achieve this, we examine the relative importance and significance of telemedicine technologies and the level of performance related to eListening through an empirical investigation of 252 patients who belonged to a hospital-in-the-home unit (HHU) within a Spanish Regional Hospital. The results are then calculated using structural equation modelling. This leads to the main conclusion that a major hospital-in-the-home unit's ‘performance’ is unlikely to be successful without embracing eListening.

Suggested Citation

  • Cegarra-Navarro, Juan-Gabriel & Sánchez-Polo, Maria Teresa, 2010. "Implementing telemedicine through eListening in hospital-in-the-home units," International Journal of Information Management, Elsevier, vol. 30(6), pages 552-558.
    • Handle: RePEc:eee:ininma:v:30:y:2010:i:6:p:552-558
    DOI: 10.1016/j.ijinfomgt.2010.04.005
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    1. Williams, Larry J. & Brown, Barbara K., 1994. "Method Variance in Organizational Behavior and Human Resources Research: Effects on Correlations, Path Coefficients, and Hypothesis Testing," Organizational Behavior and Human Decision Processes, Elsevier, vol. 57(2), pages 185-209, February.
    2. Peterson, Robert A, 1994. "A Meta-analysis of Cronbach's Coefficient Alpha," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 21(2), pages 381-391, September.
    3. Ivan Planas-Miret & Ana Tur-Prats & Jaume Puig-Junoy, 2005. "Spanish health benefits for services of curative care," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 6(1), pages 66-72, November.
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    1. Ong, Ardvin Kester S. & Kurata, Yoshiki B. & Castro, Sophia Alessandra D.G. & De Leon, Jeanne Paulene B. & Dela Rosa, Hazel V. & Tomines, Alex Patricia J., 2022. "Factors influencing the acceptance of telemedicine in the Philippines," Technology in Society, Elsevier, vol. 70(C).

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