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Impact of TQM and organizational learning on innovation performance in the high-tech industry

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  • Hung, Richard Yu Yuan
  • Lien, Bella Ya-Hui
  • Yang, Baiyin
  • Wu, Chi-Min
  • Kuo, Yu-Ming

Abstract

Many scholars have suggested that both total quality management (TQM) and organizational learning can individually and effectively promote innovation. However, the question remains as to whether a relationship exists between TQM and organizational learning. This study has three main goals: (1) to determine the relationships between TQM, organizational learning, and innovation performance; (2) to determine if organizational learning fosters innovation performance and plays a mediating role between TQM and innovation performance, and (3) to test a proposed model explaining the relationships among TQM, organizational learning, and innovation performance through empirical examination. Using a self-administered survey to sample Taiwanese high-tech industry companies, this study examines four hypotheses and tests the proposed model. The principal findings of this study are as follows; (1) SEM analysis shows that the TQM-organizational learning-innovation performance model has goodness-of-fit, (2) TQM has significant and positive effects on organizational learning, and (3) TQM and organizational learning have both significant and positive effects on innovation performance.

Suggested Citation

  • Hung, Richard Yu Yuan & Lien, Bella Ya-Hui & Yang, Baiyin & Wu, Chi-Min & Kuo, Yu-Ming, 2011. "Impact of TQM and organizational learning on innovation performance in the high-tech industry," International Business Review, Elsevier, vol. 20(2), pages 213-225, April.
    • Handle: RePEc:eee:iburev:v:20:y:2011:i:2:p:213-225
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    References listed on IDEAS

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