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The influence of familiness on decision-making quality in top management teams: The role of emotional dissonance and perceived team support

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  • Hoekx, Laura
  • Lambrechts, Frank
  • Vandekerkhof, Pieter
  • Voordeckers, Wim
  • Frank, Hermann

Abstract

This article studies the relationship between familiness, approached from a new systems theory perspective, and decision-making quality in family firm top management teams. We focus on two potential explanations of this relationship by examining the mediating role of emotional dissonance and perceived team support. A hand-collected multiple-respondent dataset of 212 top managers from 45 Belgian family firm TMTs shows a positive relationship between familiness and decision-making quality, mediated by the level of perceived team support. Moreover, we find that familiness decreases the level of emotional dissonance experienced by these top managers.

Suggested Citation

  • Hoekx, Laura & Lambrechts, Frank & Vandekerkhof, Pieter & Voordeckers, Wim & Frank, Hermann, 2023. "The influence of familiness on decision-making quality in top management teams: The role of emotional dissonance and perceived team support," Journal of Family Business Strategy, Elsevier, vol. 14(2).
    • Handle: RePEc:eee:fambus:v:14:y:2023:i:2:s1877858522000626
    DOI: 10.1016/j.jfbs.2022.100538
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