IDEAS home Printed from https://ideas.repec.org/a/eee/fambus/v14y2023i2s1877858522000626.html
   My bibliography  Save this article

The influence of familiness on decision-making quality in top management teams: The role of emotional dissonance and perceived team support

Author

Listed:
  • Hoekx, Laura
  • Lambrechts, Frank
  • Vandekerkhof, Pieter
  • Voordeckers, Wim
  • Frank, Hermann

Abstract

This article studies the relationship between familiness, approached from a new systems theory perspective, and decision-making quality in family firm top management teams. We focus on two potential explanations of this relationship by examining the mediating role of emotional dissonance and perceived team support. A hand-collected multiple-respondent dataset of 212 top managers from 45 Belgian family firm TMTs shows a positive relationship between familiness and decision-making quality, mediated by the level of perceived team support. Moreover, we find that familiness decreases the level of emotional dissonance experienced by these top managers.

Suggested Citation

  • Hoekx, Laura & Lambrechts, Frank & Vandekerkhof, Pieter & Voordeckers, Wim & Frank, Hermann, 2023. "The influence of familiness on decision-making quality in top management teams: The role of emotional dissonance and perceived team support," Journal of Family Business Strategy, Elsevier, vol. 14(2).
    • Handle: RePEc:eee:fambus:v:14:y:2023:i:2:s1877858522000626
    DOI: 10.1016/j.jfbs.2022.100538
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S1877858522000626
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jfbs.2022.100538?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Bee, Colleen & Neubaum, Donald O., 2014. "The role of cognitive appraisal and emotions of family members in the family business system," Journal of Family Business Strategy, Elsevier, vol. 5(3), pages 323-333.
    2. Imai, Kosuke & Keele, Luke & Tingley, Dustin & Yamamoto, Teppei, 2011. "Unpacking the Black Box of Causality: Learning about Causal Mechanisms from Experimental and Observational Studies," American Political Science Review, Cambridge University Press, vol. 105(4), pages 765-789, November.
    3. Vandekerkhof, Pieter & Steijvers, Tensie & Hendriks, Walter & Voordeckers, Wim, 2019. "The effect of nonfamily managers on decision-making quality in family firm TMTs: The role of intra-TMT power asymmetries," Journal of Family Business Strategy, Elsevier, vol. 10(3), pages 1-1.
    4. Zellweger, Thomas M. & Eddleston, Kimberly A. & Kellermanns, Franz W., 2010. "Exploring the concept of familiness: Introducing family firm identity," Journal of Family Business Strategy, Elsevier, vol. 1(1), pages 54-63, March.
    5. Shaker A. Zahra & James C. Hayton & Carlo Salvato, 2004. "Entrepreneurship in Family vs. Non–Family Firms: A Resource–Based Analysis of the Effect of Organizational Culture," Entrepreneurship Theory and Practice, , vol. 28(4), pages 363-381, July.
    6. David G. Hoopes & Tammy L. Madsen & Gordon Walker, 2003. "Guest editors' introduction to the special issue: why is there a resource‐based view? Toward a theory of competitive heterogeneity," Strategic Management Journal, Wiley Blackwell, vol. 24(10), pages 889-902, October.
    7. Morgan, Timothy J. & Gomez-Mejia, Luis R., 2014. "Hooked on a feeling: The affective component of socioemotional wealth in family firms," Journal of Family Business Strategy, Elsevier, vol. 5(3), pages 280-288.
    8. Michael D. Ensley & Allison W. Pearson, 2005. "An Exploratory Comparison of the Behavioral Dynamics of Top Management Teams in Family and Nonfamily New Ventures: Cohesion, Conflict, Potency, and Consensus," Entrepreneurship Theory and Practice, , vol. 29(3), pages 267-284, May.
    9. Marta Berent-Braun & Lorraine Uhlaner, 2012. "Family governance practices and teambuilding: paradox of the enterprising family," Small Business Economics, Springer, vol. 38(1), pages 103-119, January.
    10. Raymond Hicks & Dustin Tingley, 2011. "Causal mediation analysis," Stata Journal, StataCorp LP, vol. 11(4), pages 605-619, December.
    11. Pieter Vandekerkhof & Tensie Steijvers & Walter Hendriks & Wim Voordeckers, 2018. "Socio†Emotional Wealth Separation and Decision†Making Quality in Family Firm TMTs: The Moderating Role of Psychological Safety," Journal of Management Studies, Wiley Blackwell, vol. 55(4), pages 648-676, June.
    12. James J. Chrisman & Jess H. Chua & Isabelle Le Breton-Miller & Danny Miller & Lloyd P. Steier, 2018. "Governance Mechanisms and Family Firms," Entrepreneurship Theory and Practice, , vol. 42(2), pages 171-186, March.
    13. Kelly, Janice R. & Barsade, Sigal G., 2001. "Mood and Emotions in Small Groups and Work Teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(1), pages 99-130, September.
    14. Matthew W. Rutherford & Donald F. Kuratko & Daniel T. Holt, 2008. "Examining the Link between “Familiness†and Performance: Can the F–PEC Untangle the Family Business Theory Jungle?," Entrepreneurship Theory and Practice, , vol. 32(6), pages 1089-1109, November.
    15. Sally Maitlis & Hakan Ozcelik, 2004. "Toxic Decision Processes: A Study of Emotion and Organizational Decision Making," Organization Science, INFORMS, vol. 15(4), pages 375-393, August.
    16. Habbershon, Timothy G. & Williams, Mary & MacMillan, Ian C., 2003. "A unified systems perspective of family firm performance," Journal of Business Venturing, Elsevier, vol. 18(4), pages 451-465, July.
    17. Bill Wooldridge & Steven W. Floyd, 1990. "The strategy process, middle management involvement, and organizational performance," Strategic Management Journal, Wiley Blackwell, vol. 11(3), pages 231-241, March.
    18. Erte Xiao, 2008. "Emotion expression, decision-making and well-being," Advances in Health Economics and Health Services Research, in: Neuroeconomics, pages 161-178, Emerald Group Publishing Limited.
    19. Lambrechts, Frank & Gnan, Luca, 2022. "Human resources and mutual gains in family firms: New developments and possibilities on the horizon," Journal of Family Business Strategy, Elsevier, vol. 13(2).
    20. Waldkirch, Matthias, 2020. "Non-family CEOs in family firms: Spotting gaps and challenging assumptions for a future research agenda," Journal of Family Business Strategy, Elsevier, vol. 11(1).
    21. Heiko Kleve & Tobias Köllner & Arist von Schlippe & Tom A. Rüsen, 2020. "The business family 3.0: Dynastic business families as families, organizations and networks—Outline of a theory extension," Systems Research and Behavioral Science, Wiley Blackwell, vol. 37(3), pages 516-526, May.
    22. Jess H. Chua & James J. Chrisman & Pramodita Sharma, 1999. "Defining the Family Business by Behavior," Entrepreneurship Theory and Practice, , vol. 23(4), pages 19-39, July.
    23. Rasche, Andreas & Seidl, David, 2020. "A Luhmannian perspective on strategy: Strategy as paradox and meta-communication," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 73(C).
    24. Hermann Frank & Alexander Kessler & Thomas Rusch & Julia Suess–Reyes & Daniela Weismeier–Sammer, 2017. "Capturing the Familiness of Family Businesses: Development of the Family Influence Familiness Scale (FIFS)," Entrepreneurship Theory and Practice, , vol. 41(5), pages 709-742, September.
    25. James J. Chrisman & Jess H. Chua & Lloyd Steier, 2005. "Sources and Consequences of Distinctive Familiness: An Introduction," Entrepreneurship Theory and Practice, , vol. 29(3), pages 237-247, May.
    26. Alessandro Minichilli & Guido Corbetta & Ian C. MacMillan, 2010. "Top Management Teams in Family‐Controlled Companies: ‘Familiness’, ‘Faultlines’, and Their Impact on Financial Performance," Journal of Management Studies, Wiley Blackwell, vol. 47(2), pages 205-222, March.
    27. Cox, Kevin C. & Lortie, Jason & Marshall, David R. & Kidwell, Roland E., 2022. "Beyond the balance Sheet: The effects of family influence on social performance," Journal of Business Research, Elsevier, vol. 143(C), pages 318-330.
    28. Mazzi, Chiara, 2011. "Family business and financial performance: Current state of knowledge and future research challenges," Journal of Family Business Strategy, Elsevier, vol. 2(3), pages 166-181.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dawson, Alexandra & Mussolino, Donata, 2014. "Exploring what makes family firms different: Discrete or overlapping constructs in the literature?," Journal of Family Business Strategy, Elsevier, vol. 5(2), pages 169-183.
    2. Barros, Ismael & Hernangómez, Juan & Martin-Cruz, Natalia, 2016. "A theoretical model of strategic management of family firms. A dynamic capabilities approach," Journal of Family Business Strategy, Elsevier, vol. 7(3), pages 149-159.
    3. Frank, Hermann & Lueger, Manfred & Nosé, Lavinia & Suchy, Daniela, 2010. "The concept of "Familiness": Literature review and systems theory-based reflections," Journal of Family Business Strategy, Elsevier, vol. 1(3), pages 119-130, September.
    4. Basco, Rodrigo, 2013. "The family's effect on family firm performance: A model testing the demographic and essence approaches," Journal of Family Business Strategy, Elsevier, vol. 4(1), pages 42-66.
    5. Sami Basly & Paul-Laurent Saunier, 2020. "Familiness, socio-emotional goals and the internationalization of French family SMEs," Journal of International Entrepreneurship, Springer, vol. 18(3), pages 270-311, September.
    6. Schickinger, Antonia & Bierl, Philipp A. & Leitterstorf, Max P. & Kammerlander, Nadine, 2023. "Family-related goals, entrepreneurial investment behavior, and governance mechanisms of single family offices: An exploratory study," Journal of Family Business Strategy, Elsevier, vol. 14(2).
    7. De Massis, Alfredo & Kotlar, Josip & Campopiano, Giovanna & Cassia, Lucio, 2013. "Dispersion of family ownership and the performance of small-to-medium size private family firms," Journal of Family Business Strategy, Elsevier, vol. 4(3), pages 166-175.
    8. D’Allura, Giorgia Maria, 2019. "The leading role of the top management team in understanding family firms: Past research and future directions," Journal of Family Business Strategy, Elsevier, vol. 10(2), pages 87-104.
    9. Hermann Frank & Alexander Kessler & Thomas Rusch & Julia Suess–Reyes & Daniela Weismeier–Sammer, 2017. "Capturing the Familiness of Family Businesses: Development of the Family Influence Familiness Scale (FIFS)," Entrepreneurship Theory and Practice, , vol. 41(5), pages 709-742, September.
    10. Henrik Harms, 2014. "Review of Family Business Definitions: Cluster Approach and Implications of Heterogeneous Application for Family Business Research," IJFS, MDPI, vol. 2(3), pages 1-35, July.
    11. Irava, Wayne J. & Moores, Ken, 2010. "Clarifying the strategic advantage of familiness: Unbundling its dimensions and highlighting its paradoxes," Journal of Family Business Strategy, Elsevier, vol. 1(3), pages 131-144, September.
    12. Carmen Gallucci & Rosalia Santulli, 2013. "Il family brand nella comunicazione online. Un focus sul settore vino," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2013(4), pages 127-148.
    13. Unai Arzubiaga & Amaia Maseda & Txomin Iturralde, 2019. "Exploratory and exploitative innovation in family businesses: the moderating role of the family firm image and family involvement in top management," Review of Managerial Science, Springer, vol. 13(1), pages 1-31, February.
    14. Suess, Julia, 2014. "Family governance – Literature review and the development of a conceptual model," Journal of Family Business Strategy, Elsevier, vol. 5(2), pages 138-155.
    15. Guidice, Rebecca M. & Mero, Neal P. & Greene, Juanne V., 2013. "Perceptions of accountability in family business: Using accountability theory to understand differences between family and nonfamily executives," Journal of Family Business Strategy, Elsevier, vol. 4(4), pages 233-244.
    16. Llach, Josep & Sanchez-Famoso, Valeriano & Danes, Sharon M., 2023. "Unmasking nonfamily employees’ complex contribution to family business performance: A place identity theory approach," Journal of Family Business Strategy, Elsevier, vol. 14(4).
    17. Zahra, Shaker A. & Neubaum, Donald O. & Larraneta, Barbara, 2007. "Knowledge sharing and technological capabilities: The moderating role of family involvement," Journal of Business Research, Elsevier, vol. 60(10), pages 1070-1079, October.
    18. Jelle Schepers & Wim Voordeckers & Tensie Steijvers & Eddy Laveren, 2020. "Long-Term Orientation as a Resource for Entrepreneurial Orientation in Private Family Firms: The Need for Participative Decision Making," Sustainability, MDPI, vol. 12(13), pages 1-22, July.
    19. Laura Pütz & Sabrina Schell & Arndt Werner, 2023. "Openness to knowledge: does corporate social responsibility mediate the relationship between familiness and absorptive capacity?," Small Business Economics, Springer, vol. 60(4), pages 1449-1482, April.
    20. Rantanen, Noora & Jussila, Iiro, 2011. "F-CPO: A collective psychological ownership approach to capturing realized family influence on business," Journal of Family Business Strategy, Elsevier, vol. 2(3), pages 139-150.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:fambus:v:14:y:2023:i:2:s1877858522000626. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/719791/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.