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Relational models for knowledge sharing behavior

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  • Boer, Niels-Ingvar
  • Berends, Hans
  • van Baalen, Peter

Abstract

Summary In this paper we explore the relational dimension of knowledge sharing behavior by proposing a comprehensive theoretical framework for studying knowledge sharing in organizations. This theoretical framework originates from (Fiske, 1991) and (Fiske, 1992) Relational Models Theory (RMT). The RMT distinguishes four relational models: communal sharing, authority ranking, equality matching and market pricing. We conducted two case studies and investigated how people use different relational models for their knowledge sharing activities. Based on case studies of a governmental organization and an industrial research group, we describe how the relational context guides knowledge sharing behavior. We show that the willingness to share knowledge is rooted in different relational models and that people only share knowledge when they share similar relational models. Furthermore, effective knowledge sharing takes place when incentive systems and knowledge management systems are appropriated to the relational model in use.

Suggested Citation

  • Boer, Niels-Ingvar & Berends, Hans & van Baalen, Peter, 2011. "Relational models for knowledge sharing behavior," European Management Journal, Elsevier, vol. 29(2), pages 85-97, April.
    • Handle: RePEc:eee:eurman:v:29:y:2011:i:2:p:85-97
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    Cited by:

    1. Hina Shahid & Shafaq Arif Chaudhry & Furrakh Abbas & Saira Ghulam Hassan & Shoaib Aslam, 2023. "Do Morality-Based Individual Differences and Relational Climates Matter? Ethical Leadership and Knowledge Hiding: A Multilevel Framework," SAGE Open, , vol. 13(4), pages 21582440231, December.
    2. Meiseberg, Brinja & Perrigot, Rozenn, 2020. "Pricing-based practices, conflicts and performance in franchising," European Management Journal, Elsevier, vol. 38(6), pages 939-955.
    3. Batistič, Saša & Poell, Rob F., 2022. "Do HR systems and relational climates affect knowledge hiding? An experiment and two-source multi-level study," Journal of Business Research, Elsevier, vol. 147(C), pages 82-96.
    4. Li, Guiquan & Shang, Yufan & Liu, Haixin & Xi, Youmin, 2014. "Differentiated transformational leadership and knowledge sharing: A cross-level investigation," European Management Journal, Elsevier, vol. 32(4), pages 554-563.
    5. Arsham Farzinnia & Corine Boon, 2024. "An Analytical Approach to (Meta)Relational Models Theory, and its Application to Triple Bottom Line (Profit, People, Planet) -- Towards Social Relations Portfolio Management," Papers 2402.18764, arXiv.org.
    6. Russo, Giovanni & Van Houten, Gijs, 2021. "Complex Job Design and Layers of Hierarchy," IZA Discussion Papers 14455, Institute of Labor Economics (IZA).
    7. Encarnación García-Sánchez & Víctor Jesús García-Morales & María Teresa Bolívar-Ramos, 2017. "The influence of top management support for ICTs on organisational performance through knowledge acquisition, transfer, and utilisation," Review of Managerial Science, Springer, vol. 11(1), pages 19-51, January.
    8. Curado, Carla & Muñoz-Pascual, Lucía & Galende, Jesús, 2018. "Antecedents to innovation performance in SMEs: A mixed methods approach," Journal of Business Research, Elsevier, vol. 89(C), pages 206-215.
    9. Wayne H. Stewart Jr. & Ruth C. May & Donna E. Ledgerwood, 2015. "Do You Know What I Know? Intent to Share Knowledge in the US and Ukraine," Management International Review, Springer, vol. 55(6), pages 737-773, December.
    10. Sajad Rezaei & Wan Khairuzzaman Wan Ismail, 2014. "Examining online channel selection behaviour among social media shoppers: a PLS analysis," International Journal of Electronic Marketing and Retailing, Inderscience Enterprises Ltd, vol. 6(1), pages 28-51.
    11. Abdul Majid & Muhammad Yasir & Muhammad Yasir & Zahid Yousaf, 2021. "Network capability and strategic performance in SMEs: the role of strategic flexibility and organizational ambidexterity," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 11(4), pages 587-610, December.
    12. Huimin Liu & Xiaofeng Dong, 2016. "Influence of social relations on knowledge conflicts–an empirical study from Chinese universities," Journal of Administrative and Business Studies, Professor Dr. Usman Raja, vol. 2(1), pages 8-18.
    13. Lucía Muñoz-Pascual & Carla Curado & Jesús Galende, 2019. "The Triple Bottom Line on Sustainable Product Innovation Performance in SMEs: A Mixed Methods Approach," Sustainability, MDPI, vol. 11(6), pages 1-22, March.
    14. Shazrin Azlin Ruslan & Amer Hamzah Jantan & Dahlia Zawawi & Zanurul Huzaima Zainudin, 2016. "Knowledge Sharing Behavior and Traits Emotional Intelligence in Police Forces," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 6(12), pages 138-145, December.
    15. Nicole Stofberg & Flore Bridoux & Francesca Ciulli & Niccolò Pisani & Ans Kolk & Marlene Vock, 2021. "A Relational‐Models View to Explain Peer‐to‐Peer Sharing," Journal of Management Studies, Wiley Blackwell, vol. 58(4), pages 1033-1069, June.
    16. Friedrich, Julia & Becker, Michael & Kramer, Frederik & Wirth, Markus & Schneider, Martin, 2020. "Incentive design and gamification for knowledge management," Journal of Business Research, Elsevier, vol. 106(C), pages 341-352.

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