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Matching daily healthcare provider capacity to demand in advanced access scheduling systems

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  • Qu, Xiuli
  • Rardin, Ronald L.
  • Williams, Julie Ann S.
  • Willis, Deanna R.

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  • Qu, Xiuli & Rardin, Ronald L. & Williams, Julie Ann S. & Willis, Deanna R., 2007. "Matching daily healthcare provider capacity to demand in advanced access scheduling systems," European Journal of Operational Research, Elsevier, vol. 183(2), pages 812-826, December.
    • Handle: RePEc:eee:ejores:v:183:y:2007:i:2:p:812-826
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    References listed on IDEAS

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    1. Chrwan-Jyh Ho & Hon-Shiang Lau, 1992. "Minimizing Total Cost in Scheduling Outpatient Appointments," Management Science, INFORMS, vol. 38(12), pages 1750-1764, December.
    2. A. Soriano, 1966. "Comparison of Two Scheduling Systems," Operations Research, INFORMS, vol. 14(3), pages 388-397, June.
    3. Brant E. Fries & Vijay P. Marathe, 1981. "Determination of Optimal Variable-Sized Multiple-Block Appointment Systems," Operations Research, INFORMS, vol. 29(2), pages 324-345, April.
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    Cited by:

    1. Xiuli Qu & Jing Shi, 2009. "Effect of two-level provider capacities on the performance of open access clinics," Health Care Management Science, Springer, vol. 12(1), pages 99-114, March.
    2. Eduardo Pérez, 2022. "An Appointment Planning Algorithm for Reducing Patient Check-In Waiting Times in Multispecialty Outpatient Clinics," SN Operations Research Forum, Springer, vol. 3(3), pages 1-22, September.
    3. Van-Anh Truong, 2015. "Optimal Advance Scheduling," Management Science, INFORMS, vol. 61(7), pages 1584-1597, July.
    4. Tugba Cayirli & Pinar Dursun & Evrim D. Gunes, 2019. "An integrated analysis of capacity allocation and patient scheduling in presence of seasonal walk-ins," Flexible Services and Manufacturing Journal, Springer, vol. 31(2), pages 524-561, June.
    5. Izady, Navid, 2019. "An integrated approach to demand and capacity planning in outpatient clinics," European Journal of Operational Research, Elsevier, vol. 279(2), pages 645-656.
    6. Samorani, Michele & LaGanga, Linda R., 2015. "Outpatient appointment scheduling given individual day-dependent no-show predictions," European Journal of Operational Research, Elsevier, vol. 240(1), pages 245-257.
    7. Yiting Xing & Ling Li & Zhuming Bi & Marzena Wilamowska‐Korsak & Li Zhang, 2013. "Operations Research (OR) in Service Industries: A Comprehensive Review," Systems Research and Behavioral Science, Wiley Blackwell, vol. 30(3), pages 300-353, May.
    8. Lara Wiesche & Matthias Schacht & Brigitte Werners, 2017. "Strategies for interday appointment scheduling in primary care," Health Care Management Science, Springer, vol. 20(3), pages 403-418, September.
    9. Sharan Srinivas & A. Ravi Ravindran, 2020. "Designing schedule configuration of a hybrid appointment system for a two-stage outpatient clinic with multiple servers," Health Care Management Science, Springer, vol. 23(3), pages 360-386, September.
    10. Thu Nguyen & Appa Sivakumar & Stephen Graves, 2015. "A network flow approach for tactical resource planning in outpatient clinics," Health Care Management Science, Springer, vol. 18(2), pages 124-136, June.
    11. Nguyen, Thu Ba T. & Sivakumar, Appa Iyer & Graves, Stephen C., 2018. "Capacity planning with demand uncertainty for outpatient clinics," European Journal of Operational Research, Elsevier, vol. 267(1), pages 338-348.
    12. T. Meersman & B. Maenhout, 2022. "Multi-objective optimisation for constructing cyclic appointment schedules for elective and urgent patients," Annals of Operations Research, Springer, vol. 312(2), pages 909-948, May.
    13. A. G. Leeftink & I. M. H. Vliegen & E. W. Hans, 2019. "Stochastic integer programming for multi-disciplinary outpatient clinic planning," Health Care Management Science, Springer, vol. 22(1), pages 53-67, March.
    14. Hari Balasubramanian & Sebastian Biehl & Longjie Dai & Ana Muriel, 2014. "Dynamic allocation of same-day requests in multi-physician primary care practices in the presence of prescheduled appointments," Health Care Management Science, Springer, vol. 17(1), pages 31-48, March.
    15. Nan Liu & Serhan Ziya & Vidyadhar G. Kulkarni, 2010. "Dynamic Scheduling of Outpatient Appointments Under Patient No-Shows and Cancellations," Manufacturing & Service Operations Management, INFORMS, vol. 12(2), pages 347-364, September.
    16. Jiang, Yangzi & Abouee-Mehrizi, Hossein & Diao, Yuhe, 2020. "Data-driven analytics to support scheduling of multi-priority multi-class patients with wait time targets," European Journal of Operational Research, Elsevier, vol. 281(3), pages 597-611.
    17. Miao Bai & Bjorn Berg & Esra Sisikoglu Sir & Mustafa Y. Sir, 2023. "Partially partitioned templating strategies for outpatient specialty practices," Production and Operations Management, Production and Operations Management Society, vol. 32(1), pages 301-318, January.
    18. Morikawa, Katsumi & Takahashi, Katsuhiko, 2017. "Scheduling appointments for walk-ins," International Journal of Production Economics, Elsevier, vol. 190(C), pages 60-66.
    19. Qu, Xiuli & Shi, Jing, 2011. "Modeling the effect of patient choice on the performance of open access scheduling," International Journal of Production Economics, Elsevier, vol. 129(2), pages 314-327, February.
    20. Ahmadi-Javid, Amir & Jalali, Zahra & Klassen, Kenneth J, 2017. "Outpatient appointment systems in healthcare: A review of optimization studies," European Journal of Operational Research, Elsevier, vol. 258(1), pages 3-34.
    21. Lawrence W. Robinson & Rachel R. Chen, 2010. "A Comparison of Traditional and Open-Access Policies for Appointment Scheduling," Manufacturing & Service Operations Management, INFORMS, vol. 12(2), pages 330-346, June.
    22. Bowen Jiang & Jiafu Tang & Chongjun Yan, 2019. "A comparison of fixed and variable capacity-addition policies for outpatient capacity allocation," Journal of Combinatorial Optimization, Springer, vol. 37(1), pages 150-182, January.

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