A formal modelling of control processes
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- Fortuin, Leonard, 1988. "Performance indicators -- Why, where and how?," European Journal of Operational Research, Elsevier, vol. 34(1), pages 1-9, February.
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- Papamichail, K. N. & Robertson, I., 2005. "Integrating decision making and regulation in the management control process," Omega, Elsevier, vol. 33(4), pages 319-332, August.
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