IDEAS home Printed from https://ideas.repec.org/a/eee/bushor/v44y2001i1p47-54.html
   My bibliography  Save this article

E-operations: a guide to streamlining with the internet

Author

Listed:
  • Boyer, Kenneth K.

Abstract

No abstract is available for this item.

Suggested Citation

  • Boyer, Kenneth K., 2001. "E-operations: a guide to streamlining with the internet," Business Horizons, Elsevier, vol. 44(1), pages 47-54.
    • Handle: RePEc:eee:bushor:v:44:y:2001:i:1:p:47-54
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0007-6813(01)80008-2
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Kenneth K. Boyer, 1999. "Evolutionary Patterns of Flexible Automation and Performance: A Longitudinal Study," Management Science, INFORMS, vol. 45(6), pages 824-842, June.
    2. Gary M. Thompson, 1997. "Assigning Telephone Operators to Shifts at New Brunswick Telephone Company," Interfaces, INFORMS, vol. 27(4), pages 1-11, August.
    3. Richard B. Chase, 1981. "The Customer Contact Approach to Services: Theoretical Bases and Practical Extensions," Operations Research, INFORMS, vol. 29(4), pages 698-706, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Maheshkumar P. Joshi & Ravi Kathuria & Sidhartha Das, 2019. "Corporate Entrepreneurship in the Digital Era: The Cascading Effect through Operations," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 28(1), pages 4-34, March.
    2. Myung Ko & Narcyz Roztocki, 2009. "Investigating the Impact of Firm Strategy – Click-and-Brick, Brick-and-Mortar, and Pure-Click – on Financial Performance," Working Papers 0092, College of Business, University of Texas at San Antonio.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. David Opresnik & Maurizio Fiasché & Marco Taisch & Manuel Hirsch, 0. "An evolving fuzzy inference system for extraction of rule set for planning a product–service strategy," Information Technology and Management, Springer, vol. 0, pages 1-17.
    2. Spanos, Yiannis E. & Voudouris, Irini, 2009. "Antecedents and trajectories of AMT adoption: The case of Greek manufacturing SMEs," Research Policy, Elsevier, vol. 38(1), pages 144-155, February.
    3. Mehran Hojati, 2010. "Near-optimal solution to an employee assignment problem with seniority," Annals of Operations Research, Springer, vol. 181(1), pages 539-557, December.
    4. Ryan W. Buell & Michael I. Norton, 2011. "The Labor Illusion: How Operational Transparency Increases Perceived Value," Management Science, INFORMS, vol. 57(9), pages 1564-1579, February.
    5. Yee, Rachel W.Y. & Guo, Yujuan & Yeung, Andy C.L., 2015. "Being close or being happy? The relative impact of work relationship and job satisfaction on service quality," International Journal of Production Economics, Elsevier, vol. 169(C), pages 391-400.
    6. Prakash Mirchandani & G. G. Hegde & Richard E. Wendell, 2001. "Enhancing Competitiveness of the Customer Loan Center at Promistar Financial Corporation," Interfaces, INFORMS, vol. 31(3), pages 28-43, June.
    7. Jue Chen & Jingjing Guan & Jing Xu & Cecile Clergeau, 2018. "Constructing the green supply chain for rural tourism in China," Post-Print hal-03714363, HAL.
    8. Yee, Rachel W.Y. & Yeung, Andy C.L. & Cheng, T.C.E., 2011. "The service-profit chain: An empirical analysis in high-contact service industries," International Journal of Production Economics, Elsevier, vol. 130(2), pages 236-245, April.
    9. Michael J. Brusco & Larry W. Jacobs, 2000. "Optimal Models for Meal-Break and Start-Time Flexibility in Continuous Tour Scheduling," Management Science, INFORMS, vol. 46(12), pages 1630-1641, December.
    10. Dangayach, G.S. & Deshmukh, S.G., 2006. "An exploratory study of manufacturing strategy practices of machinery manufacturing companies in India," Omega, Elsevier, vol. 34(3), pages 254-273, June.
    11. Franco Mara & Meneses Raquel, 2020. "The Influence of Culture in Customers’ Expectations about the Hotel Service in Latin Countries with Different Human Development Levels," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 10(1), pages 56-73, May.
    12. John W. Gardner & Kenneth K. Boyer & Peter T. Ward, 2017. "Achieving Time-Sensitive Organizational Performance Through Mindful Use of Technologies and Routines," Organization Science, INFORMS, vol. 28(6), pages 1061-1079, December.
    13. Chowdhury, Sanjib & Miles, Grant, 2006. "Customer-induced uncertainty in predicting organizational design: Empirical evidence challenging the service versus manufacturing dichotomy," Journal of Business Research, Elsevier, vol. 59(1), pages 121-129, January.
    14. Pastor, Rafael & Olivella, Jordi, 2008. "Selecting and adapting weekly work schedules with working time accounts: A case of a retail clothing chain," European Journal of Operational Research, Elsevier, vol. 184(1), pages 1-12, January.
    15. Scott E. Sampson, 2018. "Professional Service Jobs: Highly Paid but Subject to Disruption?," Service Science, INFORMS, vol. 10(4), pages 457-475, December.
    16. Antonios Karatzas & Georgios Papadopoulos & Janet Godsell, 2020. "Servitization and the Effect of Training on Service Delivery System Performance," Production and Operations Management, Production and Operations Management Society, vol. 29(5), pages 1101-1121, May.
    17. Lewin, Arie Y. & Volberda, Henk W., 2011. "Co-evolution of global sourcing: The need to understand the underlying mechanisms of firm-decisions to offshore," International Business Review, Elsevier, vol. 20(3), pages 241-251, June.
    18. Robert Suurmond & Larry J. Menor & Finn Wynstra, 2022. "Examining service triad operations: Formation, functioning, and feedback exchanges," Production and Operations Management, Production and Operations Management Society, vol. 31(8), pages 3352-3370, August.
    19. Sofia Salgado Pinto, 2008. "THE SPECIFICATION of HIGH INTERACTION SERVICE PROCESSES," Working Papers de Gestão (Management Working Papers) 022008, Católica Porto Business School, Universidade Católica Portuguesa.
    20. Shashi, & Centobelli, Piera & Cerchione, Roberto & Singh, Rajwinder, 2019. "The impact of leanness and innovativeness on environmental and financial performance: Insights from Indian SMEs," International Journal of Production Economics, Elsevier, vol. 212(C), pages 111-124.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:bushor:v:44:y:2001:i:1:p:47-54. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/bushor .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.