Military doctrine in crisis management: Three beverage contamination cases
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- Berman, Barry, 1999. "Planning for the inevitable product recall," Business Horizons, Elsevier, vol. 42(2), pages 69-78.
- Kaufmann, Jeffrey B. & Kesner, Idalene F. & Hazen, Thomas Lee, 1994. "The myth of full disclosure: A look at organizational communications during crises," Business Horizons, Elsevier, vol. 37(4), pages 29-39.
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- Xin Fang & Soo-Haeng Cho, 2020. "Cooperative Approaches to Managing Social Responsibility in a Market with Externalities," Manufacturing & Service Operations Management, INFORMS, vol. 22(6), pages 1215-1233, November.
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