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Participatory complexity in tourism policy: Understanding sustainability programmes with participatory systems mapping

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  • Suno Wu, Jenny
  • Barbrook-Johnson, Pete
  • Font, Xavier

Abstract

Linear logic models are insufficient to understand how interventions work in complex areas such as sustainable tourism. We present Participatory Systems Mapping (PSM), a novel method to develop shared understandings and collective management of complex policy issues among stakeholders. We use PSM with stakeholders in Barcelona to support the design of an upcoming evaluation of an existing sustainability programme. Discussion during workshops, and analysis of the PSM map produced, suggest sharing best practices and improving peer-to-peer learning are pivotal to improving sustainability. We show how a complex systems approach, implemented via PSM, can provide a more holistic understanding of the contexts and interactions of tourism policy. We offer learning and guidance on how the method can be used by others.

Suggested Citation

  • Suno Wu, Jenny & Barbrook-Johnson, Pete & Font, Xavier, 2021. "Participatory complexity in tourism policy: Understanding sustainability programmes with participatory systems mapping," Annals of Tourism Research, Elsevier, vol. 90(C).
    • Handle: RePEc:eee:anture:v:90:y:2021:i:c:s016073832100147x
    DOI: 10.1016/j.annals.2021.103269
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    References listed on IDEAS

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    1. Yi Guo & Jinbo Jiang & Shengchao Li, 2019. "A Sustainable Tourism Policy Research Review," Sustainability, MDPI, vol. 11(11), pages 1-16, June.
    2. Bertella, Giovanna & Lupini, Sara & Rossi Romanelli, Cecilia & Font, Xavier, 2021. "Workshop methodology design: Innovation-oriented participatory processes for sustainability," Annals of Tourism Research, Elsevier, vol. 89(C).
    3. Koens, Ko & Smit, Bert & Melissen, Frans, 2021. "Designing destinations for good: Using design roadmapping to support pro-active destination development," Annals of Tourism Research, Elsevier, vol. 89(C).
    4. Gabriella Kiss & György Pataki & Alexandra Köves & Gábor Király, 2018. "Framing Sustainable Consumption in Different Ways: Policy Lessons from Two Participatory Systems Mapping Exercises in Hungary," Journal of Consumer Policy, Springer, vol. 41(1), pages 1-19, March.
    5. Garay, Lluís & Font, Xavier & Pereira-Moliner, Jorge, 2017. "Understanding sustainability behaviour: The relationship between information acquisition, proactivity and performance," Tourism Management, Elsevier, vol. 60(C), pages 418-429.
    6. Linda Mayoux & Robert Chambers, 2005. "Reversing the paradigm: quantification, participatory methods and pro-poor impact assessment," Journal of International Development, John Wiley & Sons, Ltd., vol. 17(2), pages 271-298.
    7. Fotino, Federica & Calabrese, Mario & Lettieri, Mattia, 2018. "Co-creating value in urban public policy contexts: A different approach," Land Use Policy, Elsevier, vol. 79(C), pages 20-29.
    8. Dredge, Dianne & Jamal, Tazim, 2015. "Progress in tourism planning and policy: A post-structural perspective on knowledge production," Tourism Management, Elsevier, vol. 51(C), pages 285-297.
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    Cited by:

    1. Patrícia Tourais & Nuno Videira, 2024. "Sustainability transition strategies in a business context: A co‐creation process in the Portuguese hospitality sector," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(1), pages 600-628, January.
    2. Crabolu, Gloria & Font, Xavier & Eker, Sibel, 2023. "Evaluating policy complexity with Causal Loop Diagrams," Annals of Tourism Research, Elsevier, vol. 100(C).
    3. Crabolu, Gloria & Font, Xavier & Eker, Sibel, 2023. "Evaluating Policy Instrument Complexity With Causal Loop Diagrams," SocArXiv 2c83b, Center for Open Science.

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