IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v11y2019i20p5741-d277385.html
   My bibliography  Save this article

Effect of Positional Embeddedness on Tour Supplier Integration: Chinese Evidence

Author

Listed:
  • Yin Chen

    (School of Economics and Business Administration, Chongqing University, Chongqing 400044, China)

  • Yong Long

    (School of Economics and Business Administration, Chongqing University, Chongqing 400044, China)

  • Jianyin Bai

    (School of Economics and Business Administration, Chongqing University, Chongqing 400044, China)

Abstract

This article identifies the positional attributes of travel agents (TAs) in the extended TA network in Chongqing (China), and further examines the impact of the travel agent’s positional embeddedness (measured by three indicators: degree centrality, structural hole, and closeness centrality) on tour supplier integration (TSI). We applied the random permutations method (node-level) to test theoretical hypotheses based on a sample of 51 travel agents (TAs). It was found that the target travel agent’s positional embeddedness could positively accelerate the sustainable integration of tour suppliers and the travel agent’s structural hole attribute could significantly contribute to the TSI. The results indicated that a TA can strengthen control power by increasing the positional embeddedness to facilitate high efficiency supplier integration through which TAs can encourage the supplier development of sustainability (SDS) practices, and finally to upgrade the tourism supply chain (TSC) sustainability.

Suggested Citation

  • Yin Chen & Yong Long & Jianyin Bai, 2019. "Effect of Positional Embeddedness on Tour Supplier Integration: Chinese Evidence," Sustainability, MDPI, vol. 11(20), pages 1-21, October.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:20:p:5741-:d:277385
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/11/20/5741/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/11/20/5741/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Tim Rowley & Dean Behrens & David Krackhardt, 2000. "Redundant governance structures: an analysis of structural and relational embeddedness in the steel and semiconductor industries," Strategic Management Journal, Wiley Blackwell, vol. 21(3), pages 369-386, March.
    2. Akbar Zaheer & Geoffrey G. Bell, 2005. "Benefiting from network position: firm capabilities, structural holes, and performance," Strategic Management Journal, Wiley Blackwell, vol. 26(9), pages 809-825, September.
    3. Berne, Carmen & Garcia-Gonzalez, Margarita & Mugica, Jose, 2012. "How ICT shifts the power balance of tourism distribution channels," Tourism Management, Elsevier, vol. 33(1), pages 205-214.
    4. He, Peng & He, Yong & Xu, Feifei, 2018. "Evolutionary analysis of sustainable tourism," Annals of Tourism Research, Elsevier, vol. 69(C), pages 76-89.
    5. Wenpin Tsai, 2000. "Social capital, strategic relatedness and the formation of intraorganizational linkages," Strategic Management Journal, Wiley Blackwell, vol. 21(9), pages 925-939, September.
    6. Homburg, Christian & Stock, Ruth, 2004. "The Link Between Sales People’s Job Satisfaction and Customer Satisfaction in a Business-to-Business Context: A Dyadic Analysis," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 35550, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    7. Alamdari, Fariba, 2002. "Regional development in airlines and travel agents relationship," Journal of Air Transport Management, Elsevier, vol. 8(5), pages 339-348.
    8. Garay, Lluís & Font, Xavier & Pereira-Moliner, Jorge, 2017. "Understanding sustainability behaviour: The relationship between information acquisition, proactivity and performance," Tourism Management, Elsevier, vol. 60(C), pages 418-429.
    9. Richard A. Bettis & Constance E. Helfat & J. Myles Shaver & Anindya Ghosh & Ram Ranganathan & Lori Rosenkopf, 2016. "The impact of context and model choice on the determinants of strategic alliance formation: Evidence from a staged replication study," Strategic Management Journal, Wiley Blackwell, vol. 37(11), pages 2204-2221, November.
    10. Ng, Siew Imm & Chia, Kei Wei & Ho, Jo Ann & Ramachandran, Sridar, 2017. "Seeking tourism sustainability – A case study of Tioman Island, Malaysia," Tourism Management, Elsevier, vol. 58(C), pages 101-107.
    11. Homburg, Christian & Stock, Ruth, 2004. "The Link between Sales People’s Job Satisfaction and Customer Satisfaction in a Business-to-Business Context: A Dyadic Analysis," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 60486, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    12. Lee, Hwee Khei & Fernando, Yudi, 2015. "The antecedents and outcomes of the medical tourism supply chain," Tourism Management, Elsevier, vol. 46(C), pages 148-157.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Walter, Jorge & Lechner, Christoph & Kellermanns, Franz W., 2007. "Knowledge transfer between and within alliance partners: Private versus collective benefits of social capital," Journal of Business Research, Elsevier, vol. 60(7), pages 698-710, July.
    2. Díaz, Estrella & Martín-Consuegra, David & Esteban, Águeda, 2015. "Perceptions of service cannibalisation: The moderating effect of the type of travel agency," Tourism Management, Elsevier, vol. 48(C), pages 329-342.
    3. Agarwal, Rajshree & Croson, Rachel & Mahoney, Joseph T., 2007. "Decision Making in Strategic Alliances: An Experimental Investigation," Working Papers 07-0108, University of Illinois at Urbana-Champaign, College of Business.
    4. Michael Weiler & Oliver Hinz, 2019. "Without each other, we have nothing: a state-of-the-art analysis on how to operationalize social capital," Review of Managerial Science, Springer, vol. 13(5), pages 1003-1035, November.
    5. Harmancioglu, Nukhet & Grinstein, Amir & Goldman, Arieh, 2010. "Innovation and performance outcomes of market information collection efforts: The role of top management team involvement," International Journal of Research in Marketing, Elsevier, vol. 27(1), pages 33-43.
    6. Girish Mallapragada & Aditya Gupta & Brett Josephson, 2022. "The impact of social capital and transaction efficacy on salesperson performance," Production and Operations Management, Production and Operations Management Society, vol. 31(9), pages 3525-3542, September.
    7. Jalal Hanaysha, 2016. "Testing the effects of food quality, price fairness, and physical environment on customer satisfaction in fast food restaurant industry," Journal of Asian Business Strategy, Asian Economic and Social Society, vol. 6(2), pages 31-40, February.
    8. Kwan Soo Hong & DonHee Lee, 2018. "Impact of operational innovations on customer loyalty in the healthcare sector," Service Business, Springer;Pan-Pacific Business Association, vol. 12(3), pages 575-600, September.
    9. Jeevan Jyoti & Jyoti Sharma, 2012. "Impact of Market Orientation on Business Performance: Role of Employee Satisfaction and Customer Satisfaction," Vision, , vol. 16(4), pages 297-313, December.
    10. Kamran Azeem, 2018. "Impact of Effective Logistic Management on Organizational Performance," KASBIT Business Journals (KBJ), Khadim Ali Shah Bukhari Institute of Technology (KASBIT), vol. 11(1), pages 95-109, December.
    11. Yee, Rachel W.Y. & Guo, Yujuan & Yeung, Andy C.L., 2015. "Being close or being happy? The relative impact of work relationship and job satisfaction on service quality," International Journal of Production Economics, Elsevier, vol. 169(C), pages 391-400.
    12. Su, Hung-Chung & Kao, Ta-Wei (Daniel) & Linderman, Kevin, 2020. "Where in the supply chain network does ISO 9001 improve firm productivity?," European Journal of Operational Research, Elsevier, vol. 283(2), pages 530-540.
    13. Camisón, César & Forés, Beatriz, 2011. "Knowledge creation and absorptive capacity: The effect of intra-district shared competences," Scandinavian Journal of Management, Elsevier, vol. 27(1), pages 66-86, March.
    14. Yang, Qian & Zhao, Xiande, 2016. "Are logistics outsourcing partners more integrated in a more volatile environment?," International Journal of Production Economics, Elsevier, vol. 171(P2), pages 211-220.
    15. Gilsing, Victor & Nooteboom, Bart & Vanhaverbeke, Wim & Duysters, Geert & van den Oord, Ad, 2008. "Network embeddedness and the exploration of novel technologies: Technological distance, betweenness centrality and density," Research Policy, Elsevier, vol. 37(10), pages 1717-1731, December.
    16. Hongjuan Zhang & Liang Wang & Rong Han, 2019. "The China-West divide on social capital: A meta-analysis," Asia Pacific Journal of Management, Springer, vol. 36(3), pages 745-772, September.
    17. Hamada Fawzy Thabet Abuzid & Muzaffar Abbas, 2017. "Banks Performance and Impact of Market Orientation Strategy: Do Employee Satisfaction and Customer Loyalty Augment this Relationship?," International Review of Management and Marketing, Econjournals, vol. 7(2), pages 60-66.
    18. Yee, Rachel W.Y. & Yeung, Andy C.L. & Cheng, T.C.E., 2011. "The service-profit chain: An empirical analysis in high-contact service industries," International Journal of Production Economics, Elsevier, vol. 130(2), pages 236-245, April.
    19. Lee, Cheng-Yu & Wang, Ming-Chao & Huang, Yen-Chih, 2015. "The double-edged sword of technological diversity in R&D alliances: Network position and learning speed as moderators," European Management Journal, Elsevier, vol. 33(6), pages 450-461.
    20. Wei-ping Wu & Alicia Leung, 2005. "Does a Micro-Macro Link Exist Between Managerial Value of Reciprocity, Social Capital and Firm Performance? The Case of SMEs in China," Asia Pacific Journal of Management, Springer, vol. 22(4), pages 445-463, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:11:y:2019:i:20:p:5741-:d:277385. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.