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A conceptual model of adventure tour guide well-being

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  • Houge Mackenzie, Susan
  • Raymond, Eliza

Abstract

Tour guides play a critical role in influencing visitor experiences and organisational success. The experiences of tour guides themselves however are less understood, particularly with regards to how these experiences impact on guides' well-being. Adventure tour guiding unfolds in a unique context reported to involve both high levels of emotional labour and job satisfaction. This study explored key factors that determine adventure guides' psychological well-being in this unique work context. In-depth qualitative interviews with air, land, and water-based guides identified primary, secondary, and tertiary psychological well-being determinants. Based on these findings, a conceptual model of adventure guide well-being is proposed to inform future research and practices for fostering guide well-being.

Suggested Citation

  • Houge Mackenzie, Susan & Raymond, Eliza, 2020. "A conceptual model of adventure tour guide well-being," Annals of Tourism Research, Elsevier, vol. 84(C).
    • Handle: RePEc:eee:anture:v:84:y:2020:i:c:s0160738320301213
    DOI: 10.1016/j.annals.2020.102977
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    Cited by:

    1. Yen Phin Ng & Oscar Dousin & Balvinder Kaur Kler, 2022. "Conceptualizing Person-environment Fit and the Meaning of Work for Tourist Guides in Malaysia During and Post COVID-19 Pandemic," International Journal of Human Resource Studies, Macrothink Institute, vol. 12(1), pages 92111-92111, December.
    2. Hall, Jenny & Brown, Katrina Myrvang, 2022. "Creating feelings of inclusion in adventure tourism: Lessons from the gendered sensory and affective politics of professional mountaineering," Annals of Tourism Research, Elsevier, vol. 97(C).
    3. Adriana Burlea-Schiopoiu & Mara Del Baldo & Samuel O. Idowu, 2022. "The Spirit of Adventure: A Driver of Attractiveness of the Hospitality Industry for Young People during a Pandemic Crisis," IJERPH, MDPI, vol. 19(4), pages 1-16, February.
    4. Ladkin, Adele & Mooney, Shelagh & Solnet, David & Baum, Tom & Robinson, Richard & Yan, Hongmin, 2023. "A review of research into tourism work and employment: Launching the Annals of Tourism Research curated collection on tourism work and employment," Annals of Tourism Research, Elsevier, vol. 100(C).

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