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From sad to happy to happier: Emotion regulation strategies used during a vacation

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  • Gao, Jie
  • Kerstetter, Deborah L.

Abstract

Emotion regulation is a psychological intervention tourists use to maximize the positive outcomes of their travel experiences. Tourists either down-regulate negative emotions (e.g., from sad to happy) or up-regulate positive emotions (e.g., from happy to happier). The construct of emotion regulation was used as a guiding framework to uncover which emotion regulation strategies tourists used during their vacations. Data were collected through semi-structured interviews. Study findings revealed tourists used three phases of emotion regulation strategies—interpersonal, situational, and intrapersonal—during their vacations. These findings not only contribute to tourism research by documenting the transient, dynamic and variable nature of emotions, but also provide a glimpse into how tourism and hospitality professionals should modify programs/experiences in response to tourists' emotions.

Suggested Citation

  • Gao, Jie & Kerstetter, Deborah L., 2018. "From sad to happy to happier: Emotion regulation strategies used during a vacation," Annals of Tourism Research, Elsevier, vol. 69(C), pages 1-14.
    • Handle: RePEc:eee:anture:v:69:y:2018:i:c:p:1-14
    DOI: 10.1016/j.annals.2017.12.004
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    References listed on IDEAS

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    Cited by:

    1. Virginica Rusu & Cristian Rusu & Nicolás Matus & Federico Botella, 2023. "Tourist Experience Challenges: A Holistic Approach," Sustainability, MDPI, vol. 15(17), pages 1-32, August.
    2. Sandra Wajchman-Świtalska & Olga Grabowska-Chenczke & Marcin Woźniak, 2023. "Exploring the Patterns of Recreational Activity among Urban Green Spaces in Poland," Sustainability, MDPI, vol. 15(6), pages 1-16, March.
    3. Yu, Joanne & Egger, Roman, 2021. "Color and engagement in touristic Instagram pictures: A machine learning approach," Annals of Tourism Research, Elsevier, vol. 89(C).
    4. Sofía Blanco-Moreno & Ana M. González-Fernández & Pablo Antonio Muñoz-Gallego & Roman Egger, 2024. "What do you do or with whom? Understanding happiness with the tourism experience: an AI approach applied to Instagram," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-16, December.
    5. Lixia Yao & Jie Gao & Chengye Chen & Dan Mu, 2019. "How Does Emotional Labor Impact Employees’ Perceptions of Well-Being? Examining the Mediating Role of Emotional Disorder," Sustainability, MDPI, vol. 11(23), pages 1-18, November.
    6. Luna-Cortés, Gonzalo, 2020. "Stress perceived by foreigners that use public transportation in Bogotá (Colombia)," Research in Transportation Economics, Elsevier, vol. 80(C).
    7. Jordan, Evan J. & Spencer, Daniel M. & Prayag, Girish, 2019. "Tourism impacts, emotions and stress," Annals of Tourism Research, Elsevier, vol. 75(C), pages 213-226.
    8. Yan, Nanxi & Halpenny, Elizabeth A., 2021. "Savoring and tourists' positive experiences," Annals of Tourism Research, Elsevier, vol. 87(C).
    9. Ana Cláudia Amaro & Luisa M. Martinez & Filipe R. Ramos & Karla Menezes & Silvio Menezes, 2023. "An overstimulated consumer in a highly visual world: the moderating effect of the highly sensitive person trait on the attitude towards the ad," Electronic Commerce Research, Springer, vol. 23(3), pages 1429-1458, September.
    10. Enrique Marinao-Artigas & Karla Barajas-Portas, 2021. "A Cross-Destination Analysis of Country Image: A Key Factor of Tourism Marketing," Sustainability, MDPI, vol. 13(17), pages 1-20, August.
    11. Lixia Yao & Jie Gao, 2021. "Examining Emotional Labor in COVID-19 through the Lens of Self-Efficacy," Sustainability, MDPI, vol. 13(24), pages 1-16, December.
    12. Su, Lujun & Tang, Binli & Nawijn, Jeroen, 2021. "How tourism activity shapes travel experience sharing: Tourist well-being and social context," Annals of Tourism Research, Elsevier, vol. 91(C).
    13. Liu, Yuqing & Schuberth, Florian & Liu, Yide & Henseler, Jörg, 2022. "Modeling and assessing forged concepts in tourism and hospitality using confirmatory composite analysis," Journal of Business Research, Elsevier, vol. 152(C), pages 221-230.
    14. Li, Tingting Elle & Chan, Eric Tak Hin, 2020. "Diaspora tourism and well-being over life-courses," Annals of Tourism Research, Elsevier, vol. 82(C).

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