IDEAS home Printed from https://ideas.repec.org/a/eco/journ3/2021-01-6.html
   My bibliography  Save this article

Talent Retention at Commercial Banks in Vietnam

Author

Listed:
  • Nguyen Ngoc Mai

    (Thu Dau Mot University, Binh Duong Province, Vietnam.)

  • Vo Hoang Ngoc Thuy

    (Thu Dau Mot University, Binh Duong Province, Vietnam.)

Abstract

This study aims to identify talent criteria at commercial banks in Vietnam and build a scale of factors affecting talent retention. By qualitative research method through expert interviews and non-parametric testing to determine the relationship between factors affecting talent retention at commercial banks in Vietnam. The research has identified the following four factors influencing talent retention: Job satisfaction, Motivation, Commitment and Loyalty. In addition, the study surveyed the Snowball sampling method and collected 877 satisfactory questionnaires, performed quantitative research and tested the linear structural model of SEM. Research results show that among the factors that affect talent retention, job satisfaction is the most influential, followed by commitment, loyalty and work motivation. The research's contribution helps bank leaders to have appropriate policies to retain their bank's talents.

Suggested Citation

  • Nguyen Ngoc Mai & Vo Hoang Ngoc Thuy, 2021. "Talent Retention at Commercial Banks in Vietnam," International Review of Management and Marketing, Econjournals, vol. 11(1), pages 48-59.
    • Handle: RePEc:eco:journ3:2021-01-6
    as

    Download full text from publisher

    File URL: https://www.econjournals.com/index.php/irmm/article/download/10908/pdf
    Download Restriction: no
    File URL: https://www.econjournals.com/index.php/irmm/article/view/10908/pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Schuler, Randall S. & Jackson, Susan E. & Tarique, Ibraiz, 2011. "Global talent management and global talent challenges: Strategic opportunities for IHRM," Journal of World Business, Elsevier, vol. 46(4), pages 506-516, October.
    2. Peterson, Robert A, 1994. "A Meta-analysis of Cronbach's Coefficient Alpha," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 21(2), pages 381-391, September.
    3. Olivia Guillon & Cécile Cézanne, 2014. "Employee Loyalty and Organizational Performance: A Critical Survey," Post-Print halshs-01340477, HAL.
    4. I.M. Jawahar, 2006. "Correlates of Satisfaction with Performance Appraisal Feedback," Journal of Labor Research, Transaction Publishers, vol. 27(2), pages 213-236, April.
    5. George Mucai Mbugua & Esther Wangithi Waiganjo & Agnes Njeru, 2015. "Relationship between Strategic Performance Management and Employee Retention in Commercial Banks in Kenya," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 6(1), pages 53-62, January.
    6. Yu Zhou & Yingying Zhang & Ángeles Montoro‐Sánchez, 2011. "Utilitarianism or romanticism: the effect of rewards on employees' innovative behaviour," International Journal of Manpower, Emerald Group Publishing Limited, vol. 32(1), pages 81-98, March.
    7. Tarique, Ibraiz & Schuler, Randall S., 2010. "Global talent management: Literature review, integrative framework, and suggestions for further research," Journal of World Business, Elsevier, vol. 45(2), pages 122-133, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Honorata Howaniec & Oleh Karyy & Adam Pawliczek, 2022. "The Role of Universities in Shaping Talents—The Case of the Czech Republic, Poland and Ukraine," Sustainability, MDPI, vol. 14(9), pages 1-17, May.
    2. Latukha, M. & Veselova, A. & Selivanovskikh, L. & Artukh, E. & Mitskevich, E., 2016. "Re-thinking the role of talent management in a firm’s performance: Talent management practices and absorptive capacity," Working Papers 6442, Graduate School of Management, St. Petersburg State University.
    3. Bathmavathy Dalayga & Mozhdeh Mohkber & Siti Zaleha Abdul Rashid, 2017. "Talent Shortage: Talent Development as a Tool to Thwart it Globally," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(4), pages 990-998, April.
    4. Meyers, Maria Christina & van Woerkom, Marianne, 2014. "The influence of underlying philosophies on talent management: Theory, implications for practice, and research agenda," Journal of World Business, Elsevier, vol. 49(2), pages 192-203.
    5. Novera Ansar & Akhtar Baloch, 2018. "Talent And Talent Management: Definition And Issues," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 14(1), pages 14-14.
    6. Festing, Marion & Schäfer, Lynn, 2014. "Generational challenges to talent management: A framework for talent retention based on the psychological-contract perspective," Journal of World Business, Elsevier, vol. 49(2), pages 262-271.
    7. Eglal Hafez & Reem AbouelNeel & Eahab Elsaid, 2017. "An Exploratory Study on How Talent Management Affects Employee Retention and Job Satisfaction for Personnel Administration in Ain Shams University Egypt," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(4), pages 1-17, August.
    8. Sidani, Yusuf & Al Ariss, Akram, 2014. "Institutional and corporate drivers of global talent management: Evidence from the Arab Gulf region," Journal of World Business, Elsevier, vol. 49(2), pages 215-224.
    9. Bolander, Pernilla & Asplund, Kajsa & Werr, Andreas, 2014. "Talent Management in a Collectivistic and Egalitarian Context – The Swedish Case," SSE/EFI Working Paper Series in Business Administration 2014:2, Stockholm School of Economics.
    10. Ramazan Özkan Yildiz & Soner Esmer, 2021. "Talent management related concepts and debates in container shipping industry by an emerging market perspective," Journal of Shipping and Trade, Springer, vol. 6(1), pages 1-30, December.
    11. Priya BAGUANT, 2015. "The Challenges of Talent Management in a diverse workforce: The Case of Dubai," Proceedings of International Academic Conferences 2503938, International Institute of Social and Economic Sciences.
    12. Maha Lutfi Al- Dalahmeh, 2020. "Talent Management: A Systematic Review," Oradea Journal of Business and Economics, University of Oradea, Faculty of Economics, vol. 5(special), pages 115-123, June.
    13. Alex Anlesinya & Kwasi Dartey-Baah & Kwesi Amponsah-Tawiah, 2019. "A Review of Empirical Research on Global Talent Management," FIIB Business Review, , vol. 8(2), pages 147-160, June.
    14. Farndale, Elaine & Beamond, Maria & Corbett-Etchevers, Isabelle & Xu, Shiyong, 2022. "Accessing host country national talent in emerging economies: A resource perspective review and future research agenda," Journal of World Business, Elsevier, vol. 57(1).
    15. Novera Ansar & Akhtar Baloch, 2018. "Talent And Talent Management: Definition And Issues," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 14(2), pages 174-186.
    16. P.C. Bahuguna & Deepak Bangwal & Rajeev Kumar, 2023. "Talent Management and Its Impact on Organizational Commitment: An Empirical Investigation of Indian Hospitality Industry," FIIB Business Review, , vol. 12(2), pages 176-192, June.
    17. Lucie VNOUCKOVA & Hana URBANCOVA & Helena SMOLOVA, 2016. "Strategic talent management in agricultural and forestry companies," Agricultural Economics, Czech Academy of Agricultural Sciences, vol. 62(8), pages 345-343.
    18. Najm A. & Manasrah, Alaa K., 2017. "The effect of talent management on organizational performance: applied study in Jordanian banks," Review of Applied Socio-Economic Research, Pro Global Science Association, vol. 13(1), pages 36-51, JUNE.
    19. Joseph A. Cazier & Benjamin B. M. Shao & Robert D. St. Louis, 2007. "Sharing information and building trust through value congruence," Information Systems Frontiers, Springer, vol. 9(5), pages 515-529, November.
    20. Haase, Janina & Wiedmann, Klaus-Peter & Labenz, Franziska, 2022. "Brand hate, rage, anger & co.: Exploring the relevance and characteristics of negative consumer emotions toward brands," Journal of Business Research, Elsevier, vol. 152(C), pages 1-16.

    More about this item

    Keywords

    Talent retention talent; Commitment; Job satisfaction; Loyalty; Motivation.;
    All these keywords.

    JEL classification:

    • J20 - Labor and Demographic Economics - - Demand and Supply of Labor - - - General
    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eco:journ3:2021-01-6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ilhan Ozturk (email available below). General contact details of provider: http://www.econjournals.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.