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Relationship between Strategic Performance Management and Employee Retention in Commercial Banks in Kenya

Author

Listed:
  • George Mucai Mbugua
  • Esther Wangithi Waiganjo
  • Agnes Njeru

Abstract

The purpose of the study was to examine the relationship between strategic performance management practices and employee retention in commercial banks in Kenya. A survey design was used to gather the information needed to achieve the objectives. Qualitative and quantitative techniques were used. The study was carried out in commercial banks in Kenya which had operating Licenses from the Central bank of Kenya. Questionnaires were used to collect the data. The data was analyzed using descriptive statistics mainly percentages and frequency distribution. Correlation and regression analysis were used to test the relationship between the variables. The study established that organizations used strategic performance management through clear action value plan, target setting, setting of the realistic budgets, forecasting, performance measurements and review and finally compensation based on performance. The strategic performance management influenced the employee retention. The study recommended that the management of all commercial banks should employ more strategic performance management practices with the view of enhancing employee retention.

Suggested Citation

  • George Mucai Mbugua & Esther Wangithi Waiganjo & Agnes Njeru, 2015. "Relationship between Strategic Performance Management and Employee Retention in Commercial Banks in Kenya," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 6(1), pages 53-62, January.
    • Handle: RePEc:jfr:ijba11:v:6:y:2015:i:1:p:53-62
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    Citations

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    Cited by:

    1. Rajesh Kumar Upadhyay & Khaliqur Rehman Ansari & Pankaj Bijalwan, 2020. "Performance Appraisal and Team Effectiveness: A Moderated Mediation Model of Employee Retention and Employee Satisfaction," Vision, , vol. 24(4), pages 395-405, December.
    2. Nguyen Ngoc Mai & Vo Hoang Ngoc Thuy, 2021. "Talent Retention at Commercial Banks in Vietnam," International Review of Management and Marketing, Econjournals, vol. 11(1), pages 48-59.

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