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The Role of Supervisor Support on Work-Family Conflict and Employee Turnover Intentions in the Workplace with Mediating Effect of Affective Commitment in Twin Cities in the Banking Industry, Pakistan

Author

Listed:
  • Muhammad Iqbal Khan

    (Department of Management Sciences, Bahria University, Islamabad, Pakistan,)

  • Syed Haider Ali Shah

    (Department of Business Studies, Bahria University, Islamabad, Pakistan)

  • Aftab Haider

    (Department of Business Studies, Bahria University, Islamabad, Pakistan)

  • Shahab Aziz

    (Department of Business Studies, Bahria University, Islamabad, Pakistan)

  • Munaza Kazmi

    (Department of Management Sciences, Bahria University, Islamabad, Pakistan,)

Abstract

Organizations compete in today’s world through its intangible assets which literature describe as human capital. Technology can be replaced but human capital cannot be replaced completely ever. Employee retention is center of attention for all the organizations’ nowadays. Retentions of employees’ mainly based on supervisors support and their affiliation with organization. This paper attempts to examine the impact of supervisor support on work family conflict and turnover intentions directly and indirectly through affective commitment. In order to collect the data this study used closed ended questionnaires from banking industry of twin cities of Pakistan. SEM (AMOS) was employed to test hypotheses. Findings reveal the mediating role of affective commitment particularly in context banking sector of Pakistan. This study filled the gap by investigating supervisor support on work family conflict along with affective commitment. Findings of this study are important from two perspectives. First is the banking sector and secondly the twin cities in which there is almost no study has been conducted before. Implications are particular for banking industry top managers and practitioners. Top management can implement such practices in order to retain their employees’.

Suggested Citation

  • Muhammad Iqbal Khan & Syed Haider Ali Shah & Aftab Haider & Shahab Aziz & Munaza Kazmi, 2020. "The Role of Supervisor Support on Work-Family Conflict and Employee Turnover Intentions in the Workplace with Mediating Effect of Affective Commitment in Twin Cities in the Banking Industry, Pakistan," International Review of Management and Marketing, Econjournals, vol. 10(6), pages 42-50.
    • Handle: RePEc:eco:journ3:2020-06-6
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    References listed on IDEAS

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    Cited by:

    1. Marina Mondo & Jessica Pileri & Federica Carta & Silvia De Simone, 2022. "Social Support and Self-Efficacy on Turnover Intentions: The Mediating Role of Conflict and Commitment," Social Sciences, MDPI, vol. 11(10), pages 1-17, September.

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    More about this item

    Keywords

    Supervisor Support; Work-Family Conflict; Employee Turnover Intentions; SEM;
    All these keywords.

    JEL classification:

    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration

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