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Assessing The Mediation Effects Within The Relationship Among Organizational Culture, Government Policies, And Public Service Quality

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  • IULIAN GEORGESCU

    (UNIVERSITY OF CRAIOVA)

  • Simona Dumitriu

    (UNIVERSITY OF CRAIOVA)

  • Ramona-Cristina Ghita

    (UNIVERSITY OF CRAIOVA)

  • Silviu - Mihai Nitu-Granzulea

    (UNIVERSITY OF CRAIOVA)

Abstract

This study examines the mediating effects within the relationship between organizational culture, government policies, and the quality of public services. Through structural equation modeling, the complex relationships and interdependencies among these critical variables are explored. The SEM results highlight the significant impact of organizational culture and government policies on the quality of public services, as well as the mediating role of strategic human resource management practices within this relationship. By understanding and quantifying these mediating effects, the study makes significant contributions to understanding how organizational dynamics and government policies influence the quality of public services. These findings have important practical implications for organizational management and policy formulation aimed at improving public services and the efficiency of the public sector.

Suggested Citation

  • IULIAN GEORGESCU & Simona Dumitriu & Ramona-Cristina Ghita & Silviu - Mihai Nitu-Granzulea, 2024. "Assessing The Mediation Effects Within The Relationship Among Organizational Culture, Government Policies, And Public Service Quality," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 2, pages 161-168, April.
    • Handle: RePEc:cbu:jrnlec:y:2024:v:2:p:161-168
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    References listed on IDEAS

    as
    1. Bocean, Claudiu George, 2007. "The Impact of Active Labour Market Policies in Romania," MPRA Paper 10397, University Library of Munich, Germany.
    2. Anca Antoaneta Vărzaru & Claudiu George Bocean & Mădălina Giorgiana Mangra & Gabriel Ioan Mangra, 2022. "Assessing the Effects of Innovative Management Accounting Tools on Performance and Sustainability," Sustainability, MDPI, vol. 14(9), pages 1-16, May.
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