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The Theory of Warranty Contracts

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  • Emons, Winand

Abstract

This paper surveys theories of the existence and design of warranty contracts. Insurance, signaling, and incentive motives are used to explain the existence of warranties. The incorporation of imperfections that prevent warranties from serving their basic purpose in a first-best way describes actual warranty practices. Copyright 1989 by Blackwell Publishers Ltd

Suggested Citation

  • Emons, Winand, 1989. "The Theory of Warranty Contracts," Journal of Economic Surveys, Wiley Blackwell, vol. 3(1), pages 43-57.
    • Handle: RePEc:bla:jecsur:v:3:y:1989:i:1:p:43-57
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    Cited by:

    1. Joaquín Coleff, 2020. "Can consumer complaints reduce product reliability? Should we worry?," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 29(1), pages 74-96, January.
    2. Junhong Chu & Pradeep K. Chintagunta, 2009. "Quantifying the Economic Value of Warranties in the U.S. Server Market," Marketing Science, INFORMS, vol. 28(1), pages 99-121, 01-02.
    3. Dari-Mattiacci, Giuseppe & Onderstal, Sander & Parisi, Francesco, 2021. "Asymmetric solutions to asymmetric information problems," International Review of Law and Economics, Elsevier, vol. 66(C).
    4. Jose A. Guajardo & Morris A. Cohen & Serguei Netessine, 2016. "Service Competition and Product Quality in the U.S. Automobile Industry," Management Science, INFORMS, vol. 62(7), pages 1860-1877, July.
    5. David Hakes & Dongsoo Shin, 2008. "Warranties as a device to extract rent from low-risk users of a product," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 29(1), pages 1-7.
    6. Jan Trzaskowski, 2022. "Data-driven value extraction and human well-being under EU law," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 447-458, June.
    7. Erling Eide, 2009. "Is the consumer directive advantageous for the consumers?," European Journal of Law and Economics, Springer, vol. 28(3), pages 289-307, December.
    8. Cao, Zixia, 2022. "Brand equity, warranty costs, and firm value," International Journal of Research in Marketing, Elsevier, vol. 39(4), pages 1166-1185.
    9. Jianhua Ma & Xingzheng Ai & Wen Yang & Yanchun Pan, 2019. "Decentralization versus coordination in competing supply chains under retailers’ extended warranties," Annals of Operations Research, Springer, vol. 275(2), pages 485-510, April.
    10. Sven Hoeppner, 2014. "The unintended consequence of doorstep consumer protection: surprise, reciprocation, and consistency," European Journal of Law and Economics, Springer, vol. 38(2), pages 247-276, October.
    11. Kessler, Anke & Lülfesmann, Christoph & Schmitz, Patrick W., 2002. "Optimal Contracting in Agency with Verifiable Ex Post Information," CEPR Discussion Papers 3428, C.E.P.R. Discussion Papers.
    12. Rokonuzzaman, Md & Iyer, Pramod & Harun, Ahasan, 2021. "Return policy, No joke: An investigation into the impact of a retailer's return policy on consumers' decision making," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
    13. Boom, Anette, 1998. "Product risk sharing by warranties in a monopoly market with risk-averse consumers," Journal of Economic Behavior & Organization, Elsevier, vol. 33(2), pages 241-257, January.
    14. Lei, Yong & Liu, Qian & Shum, Stephen, 2017. "Warranty pricing with consumer learning," European Journal of Operational Research, Elsevier, vol. 263(2), pages 596-610.
    15. Thomas Eger, "undated". "Einige ökonomische Aspekte der Europäischen Verbrauchsgüterkauf - Richtlinie und ihrer Umsetzung in deutsches Recht," German Working Papers in Law and Economics 2002-1-1032, Berkeley Electronic Press.
    16. Edward Iacobucci, 2008. "A Switching Costs Explanation of Tying and Warranties," The Journal of Legal Studies, University of Chicago Press, vol. 37(2), pages 431-458, June.
    17. Huifang Jiao & Xuan Wang & Chi To Ng & Lijun Ma, 2021. "Pricing and Return Policies in a Competitive Market: A Consumer-Valuation Based Analysis with Valuation Uncertainties," Sustainability, MDPI, vol. 13(3), pages 1-23, January.
    18. Lázár Ede, 2014. "Quantifying the Economic Value of Warranties: A Survey," Acta Universitatis Sapientiae, Economics and Business, Sciendo, vol. 2(1), pages 75-94, October.
    19. Alena Podaneva & Pierre Picard, 2023. "Facility Management Services in UK Hospitals: in-house or outsourcing," DEM Discussion Paper Series 23-15, Department of Economics at the University of Luxembourg.
    20. Qi Sun & Fang Wu, 2016. "Warranty regulation and consumer demand: evidence from China’s automobile market," Journal of Regulatory Economics, Springer, vol. 49(2), pages 152-171, April.

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