IDEAS home Printed from https://ideas.repec.org/a/bla/jconsa/v57y2023i3p1423-1452.html
   My bibliography  Save this article

A systematic review of consumer empowerment research trends: Evidence from esteemed consumer studies journals

Author

Listed:
  • Jaehye Suk
  • Xu Li
  • Hyesun Hwang

Abstract

Research on consumer empowerment has evolved to reflect its requirements over time. This study aimed to trace consumer empowerment research trends through a systematic review of 245 abstracts from two esteemed journals in the field of consumer studies, namely, International Journal of Consumer Studies and Journal of Consumer Affairs. Reference network analysis revealed that research on consumer empowerment has been mainly focused on finance and education. Topic modeling revealed the following six topics: financial literacy education, school education, information competency, dietary behavior/nutrition, financial management competency, and empowerment in the market. Hot topics included financial literacy education and dietary behavior/nutrition, whereas school education was a cold topic. This study provides insights into consumer empowerment research trends and directions for future research.

Suggested Citation

  • Jaehye Suk & Xu Li & Hyesun Hwang, 2023. "A systematic review of consumer empowerment research trends: Evidence from esteemed consumer studies journals," Journal of Consumer Affairs, Wiley Blackwell, vol. 57(3), pages 1423-1452, July.
  • Handle: RePEc:bla:jconsa:v:57:y:2023:i:3:p:1423-1452
    DOI: 10.1111/joca.12552
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/joca.12552
    Download Restriction: no

    File URL: https://libkey.io/10.1111/joca.12552?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Fernando Angulo-Ruiz & Albena Pergelova, 2015. "An Empowerment Model of Youth Financial Behavior," Journal of Consumer Affairs, Wiley Blackwell, vol. 49(3), pages 550-575, November.
    2. Jee Hoon Lee & Jacob Wood & Jungsuk Kim, 2021. "Tracing the Trends in Sustainability and Social Media Research Using Topic Modeling," Sustainability, MDPI, vol. 13(3), pages 1-19, January.
    3. James K. Binkley, 2019. "Nutrition and Food Choice: Home vs. Restaurants," Journal of Consumer Affairs, Wiley Blackwell, vol. 53(3), pages 1146-1166, September.
    4. Ashlee Humphreys & Rebecca Jen-Hui Wang & Eileen FischerEditor & Linda PriceAssociate Editor, 2018. "Automated Text Analysis for Consumer Research," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 44(6), pages 1274-1306.
    5. Laura Luukkanen & Outi Uusitalo, 2019. "Toward Financial Capability—Empowering the Young," Journal of Consumer Affairs, Wiley Blackwell, vol. 53(2), pages 263-295, June.
    6. Lucy Delgadillo, 2013. "An Assessment of Consumer Protection and Consumer Empowerment in Costa Rica," Journal of Consumer Policy, Springer, vol. 36(1), pages 59-86, March.
    7. Kumar, Vivek & Srivastava, Arpita, 2022. "Trends in the thematic landscape of corporate social responsibility research: A structural topic modeling approach," Journal of Business Research, Elsevier, vol. 150(C), pages 26-37.
    8. Silvia Helena Barcellos & Leandro S. Carvalho & James P. Smith & Joanne Yoong, 2016. "Financial Education Interventions Targeting Immigrants and Children of Immigrants: Results from a Randomized Control Trial," Journal of Consumer Affairs, Wiley Blackwell, vol. 50(2), pages 263-285, July.
    9. Madhubalan Viswanathan & Saravana Jaikumar & Arun Sreekumar & Shantanu Dutta, 2021. "Marketplace literacy education and coping behaviors among subsistence consumer–entrepreneurs during demonetization in India," Journal of Consumer Affairs, Wiley Blackwell, vol. 55(1), pages 179-202, March.
    10. Jim Davies, 2009. "Entrenchment of New Governance in Consumer Policy Formulation: A Platform for European Consumer Citizenship Practice?," Journal of Consumer Policy, Springer, vol. 32(3), pages 245-267, September.
    11. Abdullah Al‐Bahrani & Jamie Weathers & Darshak Patel, 2019. "Racial Differences in the Returns to Financial Literacy Education," Journal of Consumer Affairs, Wiley Blackwell, vol. 53(2), pages 572-599, June.
    12. Paul, Justin & Criado, Alex Rialp, 2020. "The art of writing literature review: What do we know and what do we need to know?," International Business Review, Elsevier, vol. 29(4).
    13. Holt, Douglas B, 2002. "Why Do Brands Cause Trouble? A Dialectical Theory of Consumer Culture and Branding," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 29(1), pages 70-90, June.
    14. Ximena Alejandra Flechas Chaparro & Ricardo Kozesinski & Alceu Salles Camargo Júnior, 2021. "Absorptive capacity in startups: A systematic literature review," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 17(1), pages 57-95.
    15. Geoffrey M. Hodgson, 2000. "What Is the Essence of Institutional Economics?," Journal of Economic Issues, Taylor & Francis Journals, vol. 34(2), pages 317-329, June.
    16. Dey, Bidit L. & Yen, Dorothy & Samuel, Lalnunpuia, 2020. "Digital consumer culture and digital acculturation," International Journal of Information Management, Elsevier, vol. 51(C).
    17. Andreas Oehler & Christina Werner, 2008. "Saving for Retirement—A Case for Financial Education in Germany and UK? An Economic Perspective," Journal of Consumer Policy, Springer, vol. 31(3), pages 253-283, September.
    18. Gursoy, Dogan & Chi, Oscar Hengxuan & Lu, Lu & Nunkoo, Robin, 2019. "Consumers acceptance of artificially intelligent (AI) device use in service delivery," International Journal of Information Management, Elsevier, vol. 49(C), pages 157-169.
    19. R. Bret Leary & Richard J. Vann & John D. Mittelstaedt, 2019. "Perceived Marketplace Influence and Consumer Ethical Action," Journal of Consumer Affairs, Wiley Blackwell, vol. 53(3), pages 1117-1145, September.
    20. G. Howells, 2020. "Protecting Consumer Protection Values in the Fourth Industrial Revolution," Journal of Consumer Policy, Springer, vol. 43(1), pages 145-175, March.
    21. Nardo, Michela & Loi, Massimo & Rosati, Rossana & Manca, Anna Rita, 2011. "The consumer empowerment index. A measure of skills, awareness and engagement of European consumers," MPRA Paper 30711, University Library of Munich, Germany.
    22. Kim, Youn-Kyung & Lee, Min-Young & Park, Soo-Hee, 2014. "Shopping value orientation: Conceptualization and measurement," Journal of Business Research, Elsevier, vol. 67(1), pages 2884-2890.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sanam Akhavannasab & Danilo C. Dantas & Sylvain Senecal, 2018. "Consumer empowerment in consumer–firm relationships: conceptual framework and implications for research," AMS Review, Springer;Academy of Marketing Science, vol. 8(3), pages 214-227, December.
    2. Chen, Yanyan & Mandler, Timo & Meyer-Waarden, Lars, 2021. "Three decades of research on loyalty programs: A literature review and future research agenda," Journal of Business Research, Elsevier, vol. 124(C), pages 179-197.
    3. Chengxiang Chu & Zhenyang Shen & Hanyi Xu & Qizhi Wei & Cong Cao, 2024. "How to avoid sinking in swamp: exploring the intentions of digitally disadvantaged groups to use a new public infrastructure that combines physical and virtual spaces," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-17, December.
    4. Blanco, Luisa R. & Hernandez, Isaias & Thames, April D. & Chen, Lucia & Serido, Joyce, 2023. "Mind your money: A community-based digital intervention for improving financial capability among Hispanics," Journal of Economic Behavior & Organization, Elsevier, vol. 212(C), pages 629-643.
    5. Hajer Bachouche & Ouidade Sabri, 2019. "Empowerment in Marketing: Synthesis, Critical Review, and Agenda for Future Research," Working Papers 2019-001, Department of Research, Ipag Business School.
    6. Hajer Bachouche & Ouidade Sabri, 2019. "Empowerment in marketing: synthesis, critical review, and agenda for future research," AMS Review, Springer;Academy of Marketing Science, vol. 9(3), pages 304-323, December.
    7. Nicoletta Buratti & Francesco Derchi & Giorgia Profumo, 2015. "The blurred boundary between empowered and working consumers: insights from the winner taco case," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2015(4), pages 133-156.
    8. Zeng, Ying & Liu, Xinyi & Zhang, Xinyuan & Li, Zhiyong, 2024. "Retrospective of interdisciplinary research on robot services (1954–2023): From parasitism to symbiosis," Technology in Society, Elsevier, vol. 78(C).
    9. Nastasi, Federico & Spagano, Salvatore, 2023. "Institutionalist Clues in Celso Furtado’s Economic Thought," MPRA Paper 120242, University Library of Munich, Germany.
    10. Shobhit Kakaria & Aline Simonetti & Enrique Bigne, 2024. "Interaction between extrinsic and intrinsic online review cues: perspectives from cue utilization theory," Electronic Commerce Research, Springer, vol. 24(4), pages 2469-2497, December.
    11. Leah Warfield Smith & Randall Lee Rose & Alex R. Zablah & Heath McCullough & Mohammad “Mike” Saljoughian, 2023. "Examining post-purchase consumer responses to product automation," Journal of the Academy of Marketing Science, Springer, vol. 51(3), pages 530-550, May.
    12. Kautish, Pradeep & Paço, Arminda & Thaichon, Park, 2022. "Sustainable consumption and plastic packaging: Relationships among product involvement, perceived marketplace influence and choice behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
    13. Maciejczak, Mariusz, 2015. "Will the institution of coexistence be re-defined by TTIP?," GMCC-15: Seventh GMCC, November 17-20, 2015, Amsterdam, the Netherlands 211478, International Conference on Coexistence between Genetically Modified (GM) and non-GM based Agricultural Supply Chains (GMCC).
    14. Nenycz-Thiel, Magda & Romaniuk, Jenni, 2011. "The nature and incidence of private label rejection," Australasian marketing journal, Elsevier, vol. 19(2), pages 93-99.
    15. Wenlu Zhao & Guanghu Jin & Chenyue Huang & Jinji Zhang, 2023. "Attention and Sentiment of the Chinese Public toward a 3D Greening System Based on Sina Weibo," IJERPH, MDPI, vol. 20(5), pages 1-20, February.
    16. Cannavale, Chiara & Esempio, Anna & Ferretti, Marco, 2021. "Up- and down- alliances: A systematic literature review," International Business Review, Elsevier, vol. 30(5).
    17. Fabio Magnacca & Riccardo Giannetti, 2024. "Management accounting and new product development: a systematic literature review and future research directions," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 28(2), pages 651-685, June.
    18. Aubel Martin & Pikturniene Indre & Joye Yannick, 2022. "Risk Perception and Risk Behavior in Response to Service Robot Anthropomorphism in Banking," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 30(2), pages 26-42, June.
    19. Berthon, Pierre & Pitt, Leyland F. & Campbell, Colin, 2009. "Does brand meaning exist in similarity or singularity?," Journal of Business Research, Elsevier, vol. 62(3), pages 356-361, March.
    20. Sebastian Molinillo & Francisco Rejón-Guardia & Rafael Anaya-Sánchez, 2023. "Exploring the antecedents of customers’ willingness to use service robots in restaurants," Service Business, Springer;Pan-Pacific Business Association, vol. 17(1), pages 167-193, March.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:jconsa:v:57:y:2023:i:3:p:1423-1452. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.blackwellpublishing.com/journal.asp?ref=0022-0078 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.