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Impact factors of knowledge sharing intention of it employees in Vietnam – An integrated approach

Author

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  • Pham Quoc Trung

    (Ho Chi Minh City University of Technology, Vietnam National University, HCMC, Vietnam)

  • Ho Ba Thang

    (FIS –ERP CO., LTD, Vietnam)

Abstract

In the knowledge era, knowledge sharing has been becoming an essential issue to knowledge-based organizations, such as IT businesses. However, knowledge sharing among workers in IT organizations is not efficient in reality. Especially, in a developing country like Vietnam, there is a lack of research in this topic. Therefore, this research tries to identify and to measure the impact of those factors on the knowledge sharing intention of employees in the IT industry. Unlike previous studies, this research integrated factors of Theory of Planned Behavior (TPB) and other factors of the organization environment and ICT to explore their impacts on knowledge sharing intention. Using Convenience sampling method, 257 valid samplings were collected from organizations in IT industry in HCMC. The scale was tested by Cronbach’s Alpha, EFA analysis methods. Based on regression analysis, the factor affecting knowledge sharing intention of employees was sorted by descending order, including: affiliation and innovativeness in an organization, attitude towards knowledge and subjective norms, perceived behavioral control. Besides, the knowledge sharing intention of employees is also indirectly affected by factors: anticipated reciprocal relationship and fairness in organization and support of ICT. The results of the ANOVA analysis show that there is a marked difference in knowledge sharing intention between managers and employees. Based on these results, some suggestions for facilitating knowledge sharing between employees in IT industry are proposed.

Suggested Citation

  • Pham Quoc Trung & Ho Ba Thang, 2017. "Impact factors of knowledge sharing intention of it employees in Vietnam – An integrated approach," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 7(1), pages 12-23.
    • Handle: RePEc:bjw:econen:v:7:y:2017:i:1:p:12-23
    DOI: 10.46223/HCMCOUJS.econ.en.7.1.193.2017
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    References listed on IDEAS

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    1. Renata Borges, 2012. "Tacit knowledge sharing between IT workers: The role of organizational culture, personality, and social environment," Management Research Review, Emerald Group Publishing, vol. 36(1), pages 89-108, December.
    2. Ming-Tien Tsai & Hsiu-Ching Chang & Nai-Chang Cheng & Chung-Chang Lien, 2013. "Understanding IT professionals’ knowledge sharing intention through KMS: a social exchange perspective," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(5), pages 2739-2753, August.
    3. Jianwei Zhang & Yuxin Liu, 2010. "Organizational Climate and its Effects on Organizational Variables: An Empirical Study," International Journal of Psychological Studies, Canadian Center of Science and Education, vol. 2(2), pages 189-189, December.
    4. Quoc Trung Pham & Yoshinori Hara, 2011. "KM Approach for Improving the Labor Productivity of Vietnamese Enterprise," International Journal of Knowledge Management (IJKM), IGI Global, vol. 7(3), pages 27-42, July.
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