IDEAS home Printed from https://ideas.repec.org/a/spr/opsear/v59y2022i1d10.1007_s12597-021-00546-0.html
   My bibliography  Save this article

Study of project type and team structure in the Indian software outsourcing industry

Author

Listed:
  • Debasisha Mishra

    (Indian Institute of Management)

  • M. Ramkumar

    (Indian Institute of Management Raipur)

Abstract

The purpose of this paper is to find out the development team structure and work division at the onsite and offshore location for development, re-engineering and maintenance projects in Indian outsourcing software industry. This study employs expert interview approach in Indian software industry to find out team structure and work division between onsite and offshore locations. The requisite data were collected through focus group meeting, expert interviews and direct observations. The study found that the development projects require higher onsite presence in comparison to re-engineering and maintenance projects and offshore team involved in coding and testing work. The role and responsibilities of team members at onsite and offshore location varies drastically for different kinds of projects in an outsourcing environment. The software project manager can use the findings to get more insight into the project and divide the software team between onsite and offshore location. The study is novel as there is little attempt at finding the team structure to execute various kinds of business software development in outsourcing environment in the context of India.

Suggested Citation

  • Debasisha Mishra & M. Ramkumar, 2022. "Study of project type and team structure in the Indian software outsourcing industry," OPSEARCH, Springer;Operational Research Society of India, vol. 59(1), pages 324-349, March.
  • Handle: RePEc:spr:opsear:v:59:y:2022:i:1:d:10.1007_s12597-021-00546-0
    DOI: 10.1007/s12597-021-00546-0
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s12597-021-00546-0
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s12597-021-00546-0?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Arora, Ashish & Arunachalam, V. S. & Asundi, Jai & Fernandes, Ronald, 2001. "The Indian software services industry," Research Policy, Elsevier, vol. 30(8), pages 1267-1287, October.
    2. Noronha, Ernesto & D'Cruz, Premilla & Kuruvilla, Sarosh, 2016. "Globalization of commodification: legal process outsourcing and Indian lawyers," LSE Research Online Documents on Economics 65138, London School of Economics and Political Science, LSE Library.
    3. Rishikesha T. Krishnan & Ganesh N. Prabhu, 2004. "Software Product Development in India: Lessons from Six Cases," Palgrave Macmillan Books, in: Anthony P. D’Costa & E. Sridharan (ed.), India in the Global Software Industry, chapter 6, pages 139-163, Palgrave Macmillan.
    4. Oliver Krancher & Jens Dibbern, 2020. "Knowledge Transfer in Software Maintenance Outsourcing: The Key Roles of Software Knowledge and Guided Learning Tasks," Progress in IS, in: Rudy Hirschheim & Armin Heinzl & Jens Dibbern (ed.), Information Systems Outsourcing, edition 5, pages 147-181, Springer.
    5. Desouza, Kevin C. & Evaristo, J. Roberto, 2006. "Project management offices: A case of knowledge-based archetypes," International Journal of Information Management, Elsevier, vol. 26(5), pages 414-423.
    6. Ming-Tien Tsai & Hsiu-Ching Chang & Nai-Chang Cheng & Chung-Chang Lien, 2013. "Understanding IT professionals’ knowledge sharing intention through KMS: a social exchange perspective," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(5), pages 2739-2753, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ernesto Noronha & Premilla D’Cruz & Muneeb Ul Lateef Banday, 2020. "Navigating Embeddedness: Experiences of Indian IT Suppliers and Employees in the Netherlands," Journal of Business Ethics, Springer, vol. 164(1), pages 95-113, June.
    2. Noronha, Ernesto & D'Cruz, Premilla, 2020. "The Indian IT industry: A global production network perspective," IPE Working Papers 134/2020, Berlin School of Economics and Law, Institute for International Political Economy (IPE).
    3. Agrawal, Narendra M. & Khatri, Naresh & Srinivasan, R., 2012. "Managing growth: Human resource management challenges facing the Indian software industry," Journal of World Business, Elsevier, vol. 47(2), pages 159-166.
    4. Nirvikar Singh, 2003. "Information Technology as an Engine of Broad-Based Growth in India," Palgrave Macmillan Books, in: Frank-Jürgen Richter & Parthasarathi Banerjee (ed.), The Knowledge Economy in India, chapter 2, pages 24-57, Palgrave Macmillan.
    5. Karen Ruckman & Nilesh Saraf & Vallabh Sambamurthy, 2015. "Market Positioning by IT Service Vendors Through Imitation," Information Systems Research, INFORMS, vol. 26(1), pages 100-126, March.
    6. Gupta, Manjul & George, Joey F. & Xia, Weidong, 2019. "Relationships between IT department culture and agile software development practices: An empirical investigation," International Journal of Information Management, Elsevier, vol. 44(C), pages 13-24.
    7. Daniel Chudnovsky & Andrés López, 2002. "The Software and Information Services Sector in Argentina: Pros and Cons of an Inward-Orientated Development Strategy," WIDER Working Paper Series DP2002-92, World Institute for Development Economic Research (UNU-WIDER).
    8. Ovcina Adnan & Arslanagic-Kalajdzic Maja, 2024. "The Role of Monitoring and Evaluation and Project Implementation Management System for Non-Profit Project Performance in Developing Countries," South East European Journal of Economics and Business, Sciendo, vol. 19(1), pages 63-76.
    9. Ashay Saxena & Shankar Venkatagiri & Rajendra K. Bandi, 2023. "Conflict management in agile distributed development: evidence from product development and services engagements," Information Technology and Management, Springer, vol. 24(3), pages 247-266, September.
    10. Alfonso Gambardella & David Ulph, 2002. "Technology, Entrepreneurship, And Inequality," LEM Papers Series 2002/06, Laboratory of Economics and Management (LEM), Sant'Anna School of Advanced Studies, Pisa, Italy.
    11. Rao, P.M. & Balasubrahmanya, M.H., 2017. "The rise of IT services clusters in India: A case of growth by replication," Telecommunications Policy, Elsevier, vol. 41(2), pages 90-105.
    12. Jorge Niosi & Suma Athreye & Ted Tschang, 2012. "The Global Computer Software Sector," Chapters, in: Franco Malerba & Richard R. Nelson (ed.), Economic Development as a Learning Process, chapter 3, Edward Elgar Publishing.
    13. Stucchi, Tamara, 2012. "Emerging market firms’ acquisitions in advanced markets: Matching strategy with resource-, institution- and industry-based antecedents," European Management Journal, Elsevier, vol. 30(3), pages 278-289.
    14. Chaminade, Cristina & de Fuentes, Claudia, 2012. "Competences as drivers and enablers of globalization of innovation: Swedish ICT industry and emerging economies," Papers in Innovation Studies 2012/6, Lund University, CIRCLE - Centre for Innovation Research.
    15. Hongbin Cai & Yasuyuki Todo & Li-An Zhou, 2007. "Do Multinationals' R&D Activities Stimulate Indigenous Entrepreneurship? Evidence from China's "Silicon Valley"," NBER Working Papers 13618, National Bureau of Economic Research, Inc.
    16. Ramana Nanda & Tarun Khanna, 2010. "Diasporas and Domestic Entrepreneurs: Evidence from the Indian Software Industry," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 19(4), pages 991-1012, December.
    17. Ashish Arora & Alfonso Gambardella, 2005. "The Globalization of the Software Industry: Perspectives and Opportunities for Developed and Developing Countries," NBER Chapters, in: Innovation Policy and the Economy, Volume 5, pages 1-32, National Bureau of Economic Research, Inc.
    18. Chris Forman, 2013. "How has information technology use shaped the geography of economic activity?," Chapters, in: Frank Giarratani & Geoffrey J.D. Hewings & Philip McCann (ed.), Handbook of Industry Studies and Economic Geography, chapter 10, pages 253-270, Edward Elgar Publishing.
    19. Sanjay Jain & Anil Nair & David Ahlstrom, 2015. "Introduction to the Special Issue: Towards a theoretical understanding of innovation and entrepreneurship in India," Asia Pacific Journal of Management, Springer, vol. 32(4), pages 835-841, December.
    20. D'Costa, Anthony P., 2003. "Uneven and Combined Development: Understanding India's Software Exports," World Development, Elsevier, vol. 31(1), pages 211-226, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:opsear:v:59:y:2022:i:1:d:10.1007_s12597-021-00546-0. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.