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The Impacts of Organizational Culture on Knowledge Transfer Between Japanese Managers and Vietnamese Employees in Japanese Enterprises

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  • Ngoc Anh Nguyen

    (National Economics University, Vietnam & Kyoto University, Japan)

  • Quoc Trung Pham

    (Ho Chi Minh City University of Technology, Vietnam & Vietnam National University, Ho Chi Minh City, Vietnam)

Abstract

Knowledge transfer effectiveness is considered one of the most important factors for ensuring the success of any enterprise, especially for multinational enterprises. However, in the case of Japan, the effectiveness of knowledge transfer between Japanese managers and foreign employees is not high. This limited effectiveness is understood as linked to the cultural distance between Japanese managers and foreign employees. The main goal of this study is to explore the impact of organizational culture on knowledge transfer in Japanese enterprises. Quantitative survey research was conducted with 365 respondents, who are Vietnamese labourers working in Japan. Analysis showed that two factors had a positive impact on the effectiveness of knowledge transfer: cultural openness and managers' communication ability. The study draws on these results to make recommend improvements in the knowledge transfer process between Japanese managers and Vietnamese employees.

Suggested Citation

  • Ngoc Anh Nguyen & Quoc Trung Pham, 2021. "The Impacts of Organizational Culture on Knowledge Transfer Between Japanese Managers and Vietnamese Employees in Japanese Enterprises," International Journal of Knowledge Management (IJKM), IGI Global, vol. 17(4), pages 1-17, October.
    • Handle: RePEc:igg:jkm000:v:17:y:2021:i:4:p:1-17
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    References listed on IDEAS

    as
    1. Jan Johanson & Jan-Erik Vahlne, 1977. "The Internationalization Process of the Firm—A Model of Knowledge Development and Increasing Foreign Market Commitments," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 8(1), pages 23-32, March.
    2. Quoc Trung Pham & Yoshinori Hara, 2011. "KM Approach for Improving the Labor Productivity of Vietnamese Enterprise," International Journal of Knowledge Management (IJKM), IGI Global, vol. 7(3), pages 27-42, July.
    3. Sparkes, John R. & Miyake, Maiko, 2000. "Knowledge transfer and human resource development practices: Japanese firms in Brazil and Mexico," International Business Review, Elsevier, vol. 9(5), pages 599-612, October.
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