IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v8y2024i3p740-755.html
   My bibliography  Save this article

Job Satisfaction Among Civil Servants in Uganda: The Challenges and Prospects of Tororo and Bulambuli Local Governments

Author

Listed:
  • Aina-Obe Shamsuddin Bolatito (PhD)

    (Islamic University in Uganda, Mbale Campus, Faculty of Management Studies, Department of Public Administration)

  • Aber Joan Cynthia

    (Islamic University in Uganda, Mbale Campus, Faculty of Management Studies, Department of Public Administration)

  • Namono Hildah

    (Islamic University in Uganda, Mbale Campus, Faculty of Management Studies, Department of Public Administration)

Abstract

Job satisfaction among Ugandan government employees, especially in Tororo and Bulambuli Local Governments, is a significant subject owing to the consequences for employee well-being, productivity, and overall organizational success. Understanding the problems and opportunities faced by civil servants in these locations is critical for establishing ways to increase work satisfaction and, eventually, improve public service performance. In Uganda, Civil servant employees play an important role in implementing government policies and programs, hence work satisfaction is an important aspect in attaining efficient and effective service delivery. The paper adopted an explanatory approach to gain a better understanding and explore how and why job satisfaction has generally been proven as an important impetus for driving employees to better connect with their workplaces. The paper’s findings indicated that, while civil servants in both local governments enjoy a reasonable degree of job satisfaction, despite that they face major problems that impair their sense of fulfilments at work. These difficulties include severe workloads, insufficient salary, a lack of recognition, and little possibility for professional growth and development.

Suggested Citation

  • Aina-Obe Shamsuddin Bolatito (PhD) & Aber Joan Cynthia & Namono Hildah, 2024. "Job Satisfaction Among Civil Servants in Uganda: The Challenges and Prospects of Tororo and Bulambuli Local Governments," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(3), pages 740-755, March.
    • Handle: RePEc:bcp:journl:v:8:y:2024:i:3:p:740-755
    as

    Download full text from publisher

    File URL: https://www.rsisinternational.org/journals/ijriss/Digital-Library/volume-8-issue-3/740-755.pdf
    Download Restriction: no
    File URL: https://www.rsisinternational.org/journals/ijriss/articles/job-satisfaction-among-civil-servants-in-uganda-the-challenges-and-prospects-of-tororo-and-bulambuli-local-governments/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Mulugeta Girma Dibiku, 2023. "How Salary and Supervision Affects Turnover Intention Through Job Satisfaction the Case of Industrial Zone Located in Ethiopia," Journal of Human Resource Management, Comenius University in Bratislava, Faculty of Management, vol. 26(1), pages 12-22.
    2. Orobosa A. Ihensekien & Arimie Chukwuyem Joel, 2023. "Abraham Maslow’s Hierarchy of Needs and Frederick Herzberg’s Two-Factor Motivation Theories: Implications for Organizational Performance," Romanian Economic Journal, Department of International Business and Economics from the Academy of Economic Studies Bucharest, vol. 26(85), pages 31-48, June.
    3. Brikend AZIRI, 2011. "Job Satisfaction, A Literature Review," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 3(4), pages 77-86, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ling Tan & Yongli Wang & Hailing Lu, 2022. "Leader Humor Extends beyond Work: how and when Followers Have Better Family Lives," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 17(1), pages 351-374, February.
    2. Stephan HUMPERT, 2016. "What Workers Want: Job Satisfaction In The U.S," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 8(1), pages 39-45, March.
    3. Christian Maier & Sven Laumer & Tim Weitzel, 2022. "A Dark Side of Telework: A Social Comparison-Based Study from the Perspective of Office Workers," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(6), pages 793-811, December.
    4. Giulia Casu & Marco Giovanni Mariani & Rita Chiesa & Dina Guglielmi & Paola Gremigni, 2021. "The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance," IJERPH, MDPI, vol. 18(18), pages 1-15, September.
    5. Sheharbano Tariq & Syed Musa Kazim & Maria Idress & Dr. Ali Raza, 2022. "Impact of Harassment on Work Basic Need Satisfaction of Women Working in Media Houses," Journal of Policy Research (JPR), Research Foundation for Humanity (RFH), vol. 8(4), pages 35-39, December.
    6. Bakanauskienė Irena & Zagurskytė Gustė, 2021. "Happiness at Work: Evidence of Young People’s Expectations from Lithuania," Management of Organizations: Systematic Research, Sciendo, vol. 85(1), pages 1-12, June.
    7. Asghar Ali & Iqbal Ahmad & M. Anees-ul-Husnain Shah, 2016. "Comparing Perceptions of Public versus Government School Teachers towards Job Satisfaction at District Malakand," Global Regional Review, Humanity Only, vol. 1(1), pages 285-298, June.
    8. Nobuki Hashiguchi & Jianfei Cao & Yeongjoo Lim & Yasushi Kubota & Shigeo Kitahara & Shuichi Ishida & Kota Kodama, 2020. "The Effects of Psychological Factors on Perceptions of Productivity in Construction Sites in Japan by Worker Age," IJERPH, MDPI, vol. 17(10), pages 1-18, May.
    9. Elena-Mădălina Vătămănescu & Elena Dinu & Mădălina-Elena Stratone & Roxana-Maria Stăneiu & Florina Vintilă, 2022. "Adding Knowledge to Virtual Teams in the New Normal: From Leader-Team Communication towards the Satisfaction with Teamwork," Sustainability, MDPI, vol. 14(11), pages 1-17, May.
    10. Fettouh Khaled, 2022. "The Effect of the Degree of Job Satisfaction on Organizational Loyalty: Empirical Study in Mascara Employment Agency," Economics and Culture, Sciendo, vol. 19(2), pages 17-27, December.
    11. Jaya Ganesan & Lee Kar Mun & Kavitha Raman, 2017. "Determinants of Organisational Commitment Among Generation -Y in the Malaysian SMEs," Modern Applied Science, Canadian Center of Science and Education, vol. 11(12), pages 1-48, December.
    12. Kavitha Ramamurthi & Amin Vakilbashi & Siti Zaleha Abdul Rashid & Mozhdeh Mokhber & Rohaida Basiruddin, 2016. "Impact of Job Stressors Factors on Employees’ Intention to Leave Mediated by Job Engagement and Dispositional Factors," International Review of Management and Marketing, Econjournals, vol. 6(3), pages 528-531.
    13. Prabhjot Kaur, 2020. "Role Stress and Affective Commitment: Mediator Analysis of Employee Satisfaction," Vision, , vol. 24(4), pages 471-480, December.
    14. Simina-Nicoleta BOHALTEANU, 2021. "Challenges In Educational Management In A Pandemic Context €’ Measures And Effects On Specific Aspects Of Work," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 15(1), pages 243-255, November.
    15. Zahra Batool & Hamid Hasan & Ghulam Mustafa Sajid, 2020. "Does Job-Satisfaction Cause Life-Satisfaction? New Evidence Using Lewbel Methodology," The Pakistan Development Review, Pakistan Institute of Development Economics, vol. 59(3), pages 357-376.
    16. Nadežda Jankelová & Zuzana Joniaková & Anita Romanová & Katarína Remeňová, 2020. "Motivational factors and job satisfaction of employees in agriculture in the context of performance of agricultural companies in Slovakia," Agricultural Economics, Czech Academy of Agricultural Sciences, vol. 66(9), pages 402-412.
    17. Codrin Dan Nicolae Ilea & Lucia Georgeta Daina & Simona Bungau & Delia Mirela Tit & Diana Uivarosan & Lavinia Moleriu & Ion Petre & Constantin Bungau & Izabella Petre, 2020. "Sustainable Management, Instable Legislation Regarding Wages, and Employee Satisfaction/Motivation in Two Romanian Hospitals," Sustainability, MDPI, vol. 12(3), pages 1-17, January.
    18. V. E. Gladkova & E. I. Gubaydullina & I. O. Mikhailov, 2021. "Funding in the budgetary institution as a factor of staff satisfaction," Entrepreneur’s Guide, JSC “Publishing Agency “Science and Educationâ€, vol. 14(4).
    19. Emel ESEN & Gülsüm Elik BESDIL & Turhan ERKMEN, 2021. "Moderating Role Of Psychological Well-Being On The Relationship Between Psychological Capital And Job Satisfaction," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 13(4), pages 26-40, December.
    20. Agnieszka Bieńkowska & Katarzyna Tworek, 2020. "Job Performance Model Based on Employees’ Dynamic Capabilities (EDC)," Sustainability, MDPI, vol. 12(6), pages 1-25, March.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:8:y:2024:i:3:p:740-755. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.