IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v8y2024i12p258-280.html
   My bibliography  Save this article

A 35-Year Bibliometric Study on Online Shopping Trends and Developments Around the COVID-19 Pandemic

Author

Listed:
  • Nik Mohd Baidzani Haddad Ibrahim

    (School of Management, University Sains Malaysia, 11800 USM Penang, Malaysia)

  • Khairul Anuar Mohammad Shah

    (School of Management, University Sains Malaysia, 11800 USM Penang, Malaysia)

  • Aidi Ahmi

    (Tunku Puteri Intan Safinaz School of Accountancy, College of Business, Universiti Utara Malaysia, 06010 UUM Sintok, Kedah, Malaysia)

Abstract

The rise of online shopping has significantly altered consumer behaviour and the retail landscape. With the increasing integration of digital platforms into retail, understanding the evolving dynamics of online shopping has become significantly more important. The COVID-19 pandemic has accelerated the shift in consumer habits, underscoring the need to analyse how online shopping trends and research have evolved over different time periods. This study aims to provide an insight into the field of online shopping studies in the periods before, during, and after the COVID-19 pandemic. Through a comprehensive bibliometric analysis of 2,260 sources worldwide, it aims to map the development of online shopping literature, identify important articles, and examine critical areas of research in these different time periods. With an emphasis on the pandemic context, this study uses Bibliophagy, a tool developed from the Bibliometric package in R, to visualise and comprehend data from the Scopus database from 1987 to 2022. The study recognises certain changes in the consumers’ behaviour and research activities during the pandemic and provides several landmark publications and main streams of research. This overview provides a broad perspective on the topic, discusses various aspects, and identifies current and future trends in online shopping research. Furthermore, the study presents the application of its findings for policy makers and business practitioners pertaining to trust building, strategy optimization and management of sustainable growth of e-commerce. When making these changes, the study also enhance the clarity regarding the importance of the study and its contributions to the field.

Suggested Citation

  • Nik Mohd Baidzani Haddad Ibrahim & Khairul Anuar Mohammad Shah & Aidi Ahmi, 2024. "A 35-Year Bibliometric Study on Online Shopping Trends and Developments Around the COVID-19 Pandemic," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(12), pages 258-280, December.
    • Handle: RePEc:bcp:journl:v:8:y:2024:i:12:p:258-280
    as

    Download full text from publisher

    File URL: https://www.rsisinternational.org/journals/ijriss/Digital-Library/volume-8-issue-12/258-280.pdf
    Download Restriction: no
    File URL: https://rsisinternational.org/journals/ijriss/articles/a-35-year-bibliometric-study-on-online-shopping-trends-and-developments-around-the-covid-19-pandemic/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Aria, Massimo & Cuccurullo, Corrado, 2017. "bibliometrix: An R-tool for comprehensive science mapping analysis," Journal of Informetrics, Elsevier, vol. 11(4), pages 959-975.
    2. Hans van der Heijden & Tibert Verhagen & Marcel Creemers, 2003. "Understanding online purchase intentions: contributions from technology and trust perspectives," European Journal of Information Systems, Taylor & Francis Journals, vol. 12(1), pages 41-48, March.
    3. Escobar-Rodríguez, T. & Carvajal-Trujillo, E., 2014. "Online purchasing tickets for low cost carriers: An application of the unified theory of acceptance and use of technology (UTAUT) model," Tourism Management, Elsevier, vol. 43(C), pages 70-88.
    4. Tang, Christopher S. & Davarzani, Hoda & Sarkis, Joseph, 2015. "Quantitative models for managing supply chain risks: A reviewAuthor-Name: Fahimnia, Behnam," European Journal of Operational Research, Elsevier, vol. 247(1), pages 1-15.
    5. Norris, Michael & Oppenheim, Charles, 2007. "Comparing alternatives to the Web of Science for coverage of the social sciences’ literature," Journal of Informetrics, Elsevier, vol. 1(2), pages 161-169.
    6. Henry Small, 1973. "Co‐citation in the scientific literature: A new measure of the relationship between two documents," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 24(4), pages 265-269, July.
    7. San Martín, Héctor & Herrero, Ángel, 2012. "Influence of the user’s psychological factors on the online purchase intention in rural tourism: Integrating innovativeness to the UTAUT framework," Tourism Management, Elsevier, vol. 33(2), pages 341-350.
    8. Hausman, Angela V. & Siekpe, Jeffrey Sam, 2009. "The effect of web interface features on consumer online purchase intentions," Journal of Business Research, Elsevier, vol. 62(1), pages 5-13, January.
    9. Chen, Hsi Yueh & Das, Ajay & Ivanov, Dmitry, 2019. "Building resilience and managing post-disruption supply chain recovery: Lessons from the information and communication technology industry," International Journal of Information Management, Elsevier, vol. 49(C), pages 330-342.
    10. Bauer, Hans H. & Falk, Tomas & Hammerschmidt, Maik, 2006. "eTransQual: A transaction process-based approach for capturing service quality in online shopping," Journal of Business Research, Elsevier, vol. 59(7), pages 866-875, July.
    11. Gerald Häubl & Valerie Trifts, 2000. "Consumer Decision Making in Online Shopping Environments: The Effects of Interactive Decision Aids," Marketing Science, INFORMS, vol. 19(1), pages 4-21, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Centobelli, Piera & Cerchione, Roberto & Esposito, Emilio & Oropallo, Eugenio, 2021. "Surfing blockchain wave, or drowning? Shaping the future of distributed ledgers and decentralized technologies," Technological Forecasting and Social Change, Elsevier, vol. 165(C).
    2. Qian Wang & Shixian Luo & Jiao Zhang & Katsunori Furuya, 2022. "Increased Attention to Smart Development in Rural Areas: A Scientometric Analysis of Smart Village Research," Land, MDPI, vol. 11(8), pages 1-28, August.
    3. Gaviria-Marin, Magaly & Merigó, José M. & Baier-Fuentes, Hugo, 2019. "Knowledge management: A global examination based on bibliometric analysis," Technological Forecasting and Social Change, Elsevier, vol. 140(C), pages 194-220.
    4. Saïd Echchakoui, 2020. "Why and how to merge Scopus and Web of Science during bibliometric analysis: the case of sales force literature from 1912 to 2019," Journal of Marketing Analytics, Palgrave Macmillan, vol. 8(3), pages 165-184, September.
    5. Sardar Mohammadi & Geoff Dickson, 2024. "Online Shopping for Sporting Goods: The Role of Flow, E-Satisfaction, and E-Loyalty," Global Business Review, International Management Institute, vol. 25(6), pages 1498-1509, December.
    6. Maria Glinyanova & Ricarda B. Bouncken & Victor Tiberius & Antonio C. Cuenca Ballester, 2021. "Five decades of corporate entrepreneurship research: measuring and mapping the field," International Entrepreneurship and Management Journal, Springer, vol. 17(4), pages 1731-1757, December.
    7. Zhichao Wang & Valentin Zelenyuk, 2021. "Performance Analysis of Hospitals in Australia and its Peers: A Systematic Review," CEPA Working Papers Series WP012021, School of Economics, University of Queensland, Australia.
    8. Saïd Echchakoui, 0. "Why and how to merge Scopus and Web of Science during bibliometric analysis: the case of sales force literature from 1912 to 2019," Journal of Marketing Analytics, Palgrave Macmillan, vol. 0, pages 1-20.
    9. Jun Ma & Jianpeng Zhang & Jinliang Wang & Vadim Khromykh & Jie Li & Xuzheng Zhong, 2023. "Global Leaf Area Index Research over the Past 75 Years: A Comprehensive Review and Bibliometric Analysis," Sustainability, MDPI, vol. 15(4), pages 1-30, February.
    10. Bai, Chunguang & Sarkis, Joseph, 2022. "A critical review of formal analytical modeling for blockchain technology in production, operations, and supply chains: Harnessing progress for future potential," International Journal of Production Economics, Elsevier, vol. 250(C).
    11. Kim, Sehoon & Connerton, Timothy Paul & Park, Cheongyeul, 2022. "Transforming the automotive retail: Drivers for customers' omnichannel BOPS (Buy Online & Pick up in Store) behavior," Journal of Business Research, Elsevier, vol. 139(C), pages 411-425.
    12. Pandey, Dharen Kumar & Hunjra, Ahmed Imran & Hassan, M. Kabir & Rai, Varun Kumar, 2023. "Venture capital financing during crises: A bibliometric review," Research in International Business and Finance, Elsevier, vol. 64(C).
    13. Manta Eduard Mihai & Davidescu Adriana Ana Maria & Geambasu Maria Cristina & Florescu Margareta Stela, 2023. "Exploring the research area of direct taxation. An empirical analysis based on bibliometric analysis results," Management & Marketing, Sciendo, vol. 18(s1), pages 355-383, December.
    14. García-Lillo, Francisco & Seva-Larrosa, Pedro & Sánchez-García, Eduardo, 2023. "What is going on in entrepreneurship research? A bibliometric and SNA analysis," Journal of Business Research, Elsevier, vol. 158(C).
    15. Joel O. Botai & Christina M. Botai & Katlego P. Ncongwane & Sylvester Mpandeli & Luxon Nhamo & Muthoni Masinde & Abiodun M. Adeola & Michael G. Mengistu & Henerica Tazvinga & Miriam D. Murambadoro & S, 2021. "A Review of the Water–Energy–Food Nexus Research in Africa," Sustainability, MDPI, vol. 13(4), pages 1-26, February.
    16. Floris Goerlandt & Jie Li & Genserik Reniers, 2021. "The Landscape of Risk Perception Research: A Scientometric Analysis," Sustainability, MDPI, vol. 13(23), pages 1-26, November.
    17. Ramon Palau-Saumell & Santiago Forgas-Coll & Javier Sánchez-García & Emilio Robres, 2019. "User Acceptance of Mobile Apps for Restaurants: An Expanded and Extended UTAUT-2," Sustainability, MDPI, vol. 11(4), pages 1-24, February.
    18. Ben Jabeur, Sami & Ballouk, Hossein & Ben Arfi, Wissal & Sahut, Jean-Michel, 2023. "Artificial intelligence applications in fake review detection: Bibliometric analysis and future avenues for research," Journal of Business Research, Elsevier, vol. 158(C).
    19. Rai, Varun Kumar & Bruna, Maria Giuseppina & Hunjra, Ahmed Imran & Pandey, Dharen Kumar & Lal, Madan, 2024. "COVID-19 literature in Elsevier finance journal ecosystem," Economics Letters, Elsevier, vol. 243(C).
    20. Sa Nguyen Tran & Dao Thi Thieu Ha, 2025. "Green banking disclosure: A bibliometric analysis," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 15(1), pages 20-37.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:8:y:2024:i:12:p:258-280. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.