Hotel Quality Ratings and Financially Sustainable Performance in Malaysia
Author
Abstract
Suggested Citation
Download full text from publisher
References listed on IDEAS
- Iryna Alves & Sofia M. Lourenço, 2022. "The use of non-financial performance measures for managerial compensation: evidence from SMEs," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 33(2), pages 151-187, June.
- Ben Aissa, Sami & Goaied, Mohamed, 2016. "Determinants of Tunisian hotel profitability: The role of managerial efficiency," Tourism Management, Elsevier, vol. 52(C), pages 478-487.
- Cheng-Kui Huang & Tawei Wang & Tzu-Yen Huang, 2020. "Initial Evidence on the Impact of Big Data Implementation on Firm Performance," Information Systems Frontiers, Springer, vol. 22(2), pages 475-487, April.
- Joshua Teck Khun Loo & Rajendran Muthuvelo & Shaian Kiumarsi & Fadzil Ali, 2020. "The effect of scenario planning on non-financial performance in Malaysia hotel industry," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 36(3), pages 327-347.
- Chih-Ching Teng & Ya-Jen Cheng & Wen-Shen Yen & Ping-Yu Shih, 2023. "COVID-19 Perceived Risk, Travel Risk Perceptions and Hotel Staying Intention: Hotel Hygiene and Safety Practices as a Moderator," Sustainability, MDPI, vol. 15(17), pages 1-17, August.
- Na Li & Ziyang Liu & Xi Zhang, 2022. "A Study on the Impact of Dynamic Visitor Demand on the Digital Transformation of Enterprises—Considerations Based on the Regional Innovation Environment and the Level of Big Data," Sustainability, MDPI, vol. 15(1), pages 1-19, December.
- Ittner, Christopher D. & Larcker, David F. & Randall, Taylor, 2003. "Performance implications of strategic performance measurement in financial services firms," Accounting, Organizations and Society, Elsevier, vol. 28(7-8), pages 715-741.
- Abdel-Maksoud, Ahmed & Dugdale, David & Luther, Robert, 2005. "Non-financial performance measurement in manufacturing companies," The British Accounting Review, Elsevier, vol. 37(3), pages 261-297.
- Jinsoo Park & EuiBeom Jeong, 2019. "Service Quality in Tourism: A Systematic Literature Review and Keyword Network Analysis," Sustainability, MDPI, vol. 11(13), pages 1-21, July.
- Antonio Pelaez-Verdet & Pilar Loscertales-Sanchez, 2021. "Key Ratios for Long-Term Prediction of Hotel Financial Distress and Corporate Default: Survival Analysis for an Economic Stagnation," Sustainability, MDPI, vol. 13(3), pages 1-17, January.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Ahmed Abdel‐Maksoud & Wagdy Abdallah & Mayada Youssef, 2012. "An empirical study of the influence of intensity of competition on the deployment of contemporary management accounting practices and managerial techniques in Egyptian firms," Journal of Economic and Administrative Sciences, Emerald Group Publishing Limited, vol. 28(2), pages 84-97, February.
- Smith, Julia A. & England, Claire, 2019. "An ethnographic study of culture and performance in the UK lingerie industry," The British Accounting Review, Elsevier, vol. 51(3), pages 241-258.
- Rafał Haffer, 2018. "Supply Chain Performance Measurement System Of Logistics Service Providers. A Conceptual Framework And Research Agenda," Business Logistics in Modern Management, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 18, pages 85-108.
- Anke Joubert & Matthias Murawski & Markus Bick, 2023. "Measuring the Big Data Readiness of Developing Countries – Index Development and its Application to Africa," Information Systems Frontiers, Springer, vol. 25(1), pages 327-350, February.
- Ian Sutherland & Youngseok Sim & Seul Ki Lee & Jaemun Byun & Kiattipoom Kiatkawsin, 2020. "Topic Modeling of Online Accommodation Reviews via Latent Dirichlet Allocation," Sustainability, MDPI, vol. 12(5), pages 1-15, February.
- Chen, Clara Xiaoling & Lill, Jeremy B. & Lucianetti, Lorenzo, 2023. "Performance measurement system diversity and product innovation: Evidence from longitudinal survey data," Accounting, Organizations and Society, Elsevier, vol. 111(C).
- Yoon Sang Lee & Chulhwan Chris Bang, 2022. "Framework for the Classification of Imbalanced Structured Data Using Under-sampling and Convolutional Neural Network," Information Systems Frontiers, Springer, vol. 24(6), pages 1795-1809, December.
- Cäker, Mikael & Siverbo, Sven, 2018. "Effects of performance measurement system inconsistency on managers’ role clarity and well-being," Scandinavian Journal of Management, Elsevier, vol. 34(3), pages 256-266.
- Iftikhar Ahmad & Izlin Ismail & Shahrin Saaid Shaharuddin, 2021. "Predictive Role of Ex Ante Strategic Firm Characteristics for Sustainable Initial Public Offering (IPO) Survival," Sustainability, MDPI, vol. 13(14), pages 1-26, July.
- Wynder, Monte, 2010. "Chemico: Evaluating performance based on the Balanced Scorecard," Journal of Accounting Education, Elsevier, vol. 28(3), pages 221-236.
- Jan Bouwens & Laurence Van Lent, 2007.
"Assessing the Performance of Business Unit Managers,"
Journal of Accounting Research, Wiley Blackwell, vol. 45(4), pages 667-697, September.
- Bouwens, J.F.M.G. & van Lent, L.A.G.M., 2006. "Assessing the Performance of Business Unit Managers," Discussion Paper 2006-92, Tilburg University, Center for Economic Research.
- Bouwens, J.F.M.G. & van Lent, L.A.G.M., 2007. "Assessing the performance of business unit managers," Other publications TiSEM b319acf4-637b-4b50-ab08-2, Tilburg University, School of Economics and Management.
- Dimes, Ruth & de Villiers, Charl, 2024. "Hallmarks of Integrated Thinking," The British Accounting Review, Elsevier, vol. 56(1).
- Nguyen, Thi Thu & Mia, Lokman & Winata, Lanita & Chong, Vincent K., 2017. "Effect of transformational-leadership style and management control system on managerial performance," Journal of Business Research, Elsevier, vol. 70(C), pages 202-213.
- Jarmila Horváthová & Martina Mokrišová & Mária Vrábliková, 2021. "Benchmarking—A Way of Finding Risk Factors in Business Performance," JRFM, MDPI, vol. 14(5), pages 1-17, May.
- Anne M. Farrell & Joan Luft & Michael D. Shields, 2007. "Accuracy in Judging the Nonlinear Effects of Cost and Profit Drivers," Contemporary Accounting Research, John Wiley & Sons, vol. 24(4), pages 1139-1169, December.
- Thi Cam Tu Luong & Ann Jorissen & Ine Paeleman, 2019. "Performance Measurement for Sustainability: Does Firm Ownership Matter," Sustainability, MDPI, vol. 11(16), pages 1-35, August.
- Hofmann, Thorsten, 2011. "Balanced Scorecard: Theoretische Konzeption und Anwendung in der Praxis," Research Papers on Marketing Strategy 4/2011, Julius-Maximilians-Universität Würzburg, Lehrstuhl für BWL und Marketing.
- Hall, Matthew, 2008. "The effect of comprehensive performance measurement systems on role clarity, psychological empowerment and managerial performance," Accounting, Organizations and Society, Elsevier, vol. 33(2-3), pages 141-163.
- Goran Karanovic, 2023. "Exploring the Intrinsic Factors Influencing Return on Assets: A Case Study of the Hotel Industry in Selected EU Countries," International Journal of Business and Economic Sciences Applied Research (IJBESAR), Democritus University of Thrace (DUTH), Kavala Campus, Greece, vol. 16(1), pages 54-61, October.
- Oesterreich, Thuy Duong & Anton, Eduard & Teuteberg, Frank & Dwivedi, Yogesh K, 2022. "The role of the social and technical factors in creating business value from big data analytics: A meta-analysis," Journal of Business Research, Elsevier, vol. 153(C), pages 128-149.
Corrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:8:y:2024:i:10:p:2819-2834. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.